Customer Reviews for All Storage The Lakes
(U-Haul Neighborhood Dealer)

932 reviews

2949 Lake East Dr   Las Vegas, NV 89117
(West of Durango/So of Sahara)

(702) 221-0306

Location Hours

  • Monday - Saturday:
    9 am - 12 pm / 12:30 pm - 3:30 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(702) 221-0306

2949 Lake East Dr
Las Vegas, NV 89117
(West of Durango/So of Sahara)

Services at this Location:

Location Hours

  • Monday - Saturday:
    9 am - 12 pm / 12:30 pm - 3:30 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Customer did not leave a comment.

Yvonne M. 
Rating:
5.0

Customer did not leave a comment.

LIONEL O. 
Rating:
5.0

Excellent customer service. Very friendly and accommodating!!

Kenneth A. 
Rating:
4.0

Staff is AMAZING. Friendly, helpful and knowledgeable. The trucks are pretty old, rattles, speakers broken etc. That's my only concern. But it's not the end of the world, I never have to wait in line and Danielle is wonderful.

Daena K. 
Rating:
5.0

The gentlemen at this location who helped me with the rental could not have been nicer and helpful. My overalls experience was perfect, and I am completely satisfied.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Allan S. 
Rating:
5.0

Customer did not leave a comment.

Grant G. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Thank you for your help and being awesome help!

Sondra P. 
Rating:
5.0

The customer service was amazing and the staff was beyond helpful. Allan and Danielle were great.

Allyson W. 
Rating:
5.0

Best location ever. Friendly staff. Quick service.

Daena K. 
Rating:
5.0

Nothing to improve just keep up the good work

Allan S. 
Rating:
5.0

Customer did not leave a comment.

tatianna R. 
Rating:
5.0

Allan was great

Valerie M. 
Rating:
5.0

Allan was very friendly and helpful. He pulled the truck to the front door with the AC turned on.

DENNIS G. 
Rating:
5.0

The employee was a very nice guy. Looking forward to doing business with location again!

Jasmine I. 
Rating:
5.0

Customer did not leave a comment.

Michele D. 
Rating:
5.0

Don't change a thing…very professional and friendly. It's nice to be treated like a human being 😊

PAUL R. 
Rating:
5.0

Great customer service and friendly conversation!

Jill B. 
Rating:
5.0

Great service and super friendly

Billy W. 
Rating:
5.0

Dannelle was very nice and professional.

Venchito B. 
Rating:
5.0

Allen and his staff were very I formative and helpful

bill H. 
Rating:
5.0

Customer did not leave a comment.

Roberta S. 
Rating:
5.0

Customer did not leave a comment.

Dana P. 
Rating:
5.0

Customer did not leave a comment.

TANISHIA LASHAY C. 
Rating:
5.0

The associate, Allan, was very friendly and accommodating. The office closed at 3pm, but Allan stayed until 5pm for me to drop off the truck. The truck that I rented was clean and in good condition.

RONALD S. 
Rating:
5.0

Excellent customer service

Devin K. 
Rating:
5.0

Customer did not leave a comment.

Ann M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Victor K. 
Rating:
5.0

Customer did not leave a comment.

Lonnie Y. 
Rating:
5.0

Allen is awesome!!!

Joslyn L. 
Rating:
5.0

Great service and very responsive. Great manager Hal.

Diana V. 
Rating:
5.0

Customer did not leave a comment.

Darrell S. 
Rating:
5.0

Excellent customer service, Allen was very knowledgeable and efficient! recommend this location!

Mussah B. 
Rating:
5.0

Customer did not leave a comment.

Patrick O. 
Rating:
5.0

Customer did not leave a comment.

Lauren R. 
Rating:
5.0

I have known this man for over 15 years and every time I need a truck boom I get it always available and he offers the best deals and suggestions for what your trying to do if he is there I am there good job to the other worker as well

danyelle M. 
Rating:
5.0

Great service!!

Angeline B. 
Rating:
5.0

No improvement needed. Allan was awesome!!

Pamela W. 
Rating:
5.0

Friendly staff, explained process, great experience.

Laura S. 
Rating:
5.0

Allen is a wonderful person to do business with. I haul is lucky to have him.

Rachelle G. 
Rating:
5.0

Nothing at all everything went very smooth and Allen has a really good customer services we really like the way she treat us we are coming back with him and for sure we will tell are friends too

tita A. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Awesome experience ! 🦝

Allan S. 
Rating:
5.0

Great customer service ! 🦝

Allan S. 
Rating:
5.0

Very satisfying ,the staff was very friendly ! Thank you

mihaela C. 
Rating:
5.0

Customer did not leave a comment.

Nancy A. 
Rating:
1.0

Big issue with this reservation, the rude lady (Qandra is the name) who verified my information through the chat (becasue I was using mobile pick up) marked my license driver picture as fraud and fake license driver, and I went to the office they couldn't verify it because "they are just a dealer" I had to go to Uhual office (15 minutes away, to they fix it) I did loss my movers, it took 2 hours to clarify this "fake license driver" situation that THAT lady QANDRA through the chat made....

Raul M. 
Rating:
5.0

Customer did not leave a comment.

JOHN EDWIN B. 
Rating:
5.0

Very kind and professional

RYAN M. 
Rating:
5.0

Nothing.

KAY MASAJI Y. 
Rating:
5.0

Customer did not leave a comment.

JUMMEL H. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Brent B. 
Rating:
5.0

Customer did not leave a comment.

LISA A. 
Rating:
5.0

Brittany was very helpful and kind. I definitely would recommend this place.

Ricardo U. 
Rating:
1.0

The key wasn't in the drop boxed for our 8pm pick up. We had to wait an hour. We notice people walking inside, so we knocked and told her there was no key. Horrible experience...poor service..

PRISCILLA M O. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

KENNEREA LAVERNE G. 
Rating:
5.0

Everything was great! The woman at the counter was very nice!

MARCOS G. 
Rating:
5.0

The agent who helped me was very friendly and helpful.

ALEXANDER CHRIST K. 
Rating:
3.0

Customer did not leave a comment.

RICHARD FRED J. 
Rating:
5.0

Customer did not leave a comment.

Jana R. 
Rating:
5.0

Brittany was helpful and professional

PATRICIA INEZ D. 
Rating:
5.0

Customer did not leave a comment.

AARON MICHAEL V. 
Rating:
5.0

N/A

RAUL EDUARDO R. 
Rating:
5.0

Customer did not leave a comment.

Ashley F. 
Rating:
5.0

Love this location. Self service is great. Trucks run well and better gas mileage than other U-Haul vehicles I've rented at other locations. Will use it again.

DEBRA BONIFACIA D. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN TAYLOR T. 
Rating:
5.0

Outstanding… Drop off facility was perfectly located from destination. No issues. Easy check in… Thank you

VINCENT W. 
Rating:
5.0

Everything good !

JONATHAN M. 
Rating:
5.0

Great branch and friendly cute customer service rep

Scott K. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Kelly D. 
Rating:
5.0

Easy to use app. Clean and well running vehicle. Simple pick up and return. Will use this location again when neede.

DEBRA D. 
Rating:
5.0

Not much to say here!

VIRGINIA B. 
Rating:
5.0

Customer did not leave a comment.

DANITA F. 
Rating:
5.0

Customer did not leave a comment.

MANUEL ENRIQUE D. 
Rating:
4.0

The truck that we rented has holes on top and it seems like an old truck

Wilson O. 
Rating:
5.0

Convenient and will definitely use again

BRIAN AUGUSTUS B. 
Rating:
5.0

Customer did not leave a comment.

Elli E. 
Rating:
4.0

May not be the locations fault - truck was horrible on the freeway. So much bouncing and hopping. Very scary!!!

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

EMILIE MARIE C. 
Rating:
5.0

This is my favorite location. Tiffany is great. I have absolutely no complaints.

TONY E A. 
Rating:
4.0

Customer did not leave a comment.

NANCY ENID I. 
Rating:
4.0

Office staff very helpful

NANCY ENID I. 
Rating:
4.0

Customer did not leave a comment.

JOHNNY GILBERT P. 
Rating:
5.0

24 hrs pick up is convenient..thank you

Ian A. 
Rating:
5.0

Iris is kind and professional.

ANGELINA SUZANNE G. 
Rating:
1.0

Truck was somehow allowed to be booked when the office was closed and switched to hand delivery, not once but two days in a row. Canceled the first day and rebooked assuming there must've just been a mistake. Chose a different location, different day and still had the same issue...a reservation set to “hand delivery” for when the location is closed?! How is that even possible? It's not. So the second time I called to complain, and somehow a different truck in the V lot was ready and could be picked up via mobile. After converting my reservation, now an hour later, she only booked the second truck for two hours not the 4 I'd requested and I'd wasted an hour trying to get a vehicle to begin with. Reservation guarantee?!? Twice you failed.

JAIME LYNN F. 
Rating:
3.0

The verification process to pick up the truck via mobile is tedious and difficult

Kathy L. 
Rating:
5.0

Customer did not leave a comment.

JOHN KAHALOLANI H. 
Rating:
4.0

Customer did not leave a comment.

Genario C. 
Rating:
5.0

Very accommodating. Thank you!

Jermaine L. 
Rating:
4.0

Customer did not leave a comment.

KEONI D. 
No reviews have been submitted for this location.

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