Customer Reviews for Arey Building Supply Inc
(U-Haul Neighborhood Dealer)

322 reviews

1816 Golden Mile Rd   Wysox, PA 18854
(next door to the post office)

(570) 265-6482

Location Hours

  • Mon-Fri: 7 am - 5:30 pm
  • Sat: 7:30 am - 1 pm
  • Sun: 8:30 am - 1:30 pm
Special Operating Hours
  • 9/4/2022 - 9/5/2022: Closed

Services at this Location:

Contact Us

(570) 265-6482

1816 Golden Mile Rd
Wysox, PA 18854
(next door to the post office)

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5:30 pm
  • Sat: 7:30 am - 1 pm
  • Sun: 8:30 am - 1:30 pm
Special Operating Hours
  • 9/4/2022 - 9/5/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Fidel Z. 
Rating:
5.0

Customer did not leave a comment.

HARRY B. 
Rating:
5.0

I see no improvements needed

BRUCE B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

Renee B. 
Rating:
5.0

Customer did not leave a comment.

Cathleen K. 
Rating:
5.0

Would have liked a bigger trailer, like a car trailer, looking to pick up a tractor next week, not sure where to rent one.

WALTER K. 
Rating:
5.0

Customer did not leave a comment.

FIDEL Z. 
Rating:
4.0

Customer did not leave a comment.

Austin C. 
Rating:
5.0

Customer did not leave a comment.

robert J. 
Rating:
5.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Customer did not leave a comment.

walter W. 
Rating:
5.0

The gas was exactly the same as when I rented it but I still got an 11$ charge

Tom C. 
Rating:
4.0

Customer did not leave a comment.

jodie B. 
Rating:
4.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

The attendant and staff were very helpful and courteous.

DAN A. 
Rating:
1.0

Drop off is not viewable in person and very confusing.

Bryan B. 
Rating:
3.0

The staff were amazing and friendly! The process was quick and easy. The only problem is that the truck was dirty when I picked it up. When I dropped it off the next location tried to charge me even though I actually CLEANED the back before putting my things inside.

William S. 
Rating:
5.0

The process was very easy and I thought the price was reasonable as long as you replaced the gas. It worked out very well.

SHEREE M. 
Rating:
5.0

Customer did not leave a comment.

Trudy M. 
Rating:
5.0

Customer did not leave a comment.

Heather E. 
Rating:
5.0

Customer did not leave a comment.

Daniel A. 
Rating:
5.0

Everything was perfect for us.

WAYLON D. 
Rating:
5.0

Everyone at the location (Arey's Building Supply, Wysox PA) was professional, friendly and courteous. The truck was clean and well-maintained and pick up and return were very smooth. Full marks all around, I would recommend here over any other place in the area!

MARGARET B. 
Rating:
5.0

Customer did not leave a comment.

Trudy M. 
Rating:
5.0

Nothing, everything went great!

TODD K. 
Rating:
5.0

Customer did not leave a comment.

Dwight C. 
Rating:
5.0

The $20 return fee is a croc! Live in an area w/ limited cell service, didn't know about it till next day when I got the email. A verbal convo would've been nice, but I guess U-Gaul wants to nickel & dime the customer, not happy about it!

JOHN C. 
Rating:
5.0

Great service and great people

GREGORY H. 
Rating:
5.0

Dawn was awesome with the entire transaction!!

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Kimberly B. 
Rating:
5.0

Mileage was extremely costly and we only used for half a day. Disappointed that I had to pay for mileage…

DYLAN S. 
Rating:
5.0

Nice hardware store and super friendly folks. Makes U-Haul look very good.

Gary C. 
Rating:
4.0

Customer did not leave a comment.

KRYSTINE H. 
Rating:
5.0

Customer did not leave a comment.

william R. 
Rating:
5.0

Customer did not leave a comment.

brandi N. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
3.0

Customer did not leave a comment.

Dominique D. 
Rating:
2.0

Brakes where weak no power gas burning big time. I also arrived at 7.30 am did not check out until 8.15 am do to no training for the Front Desk. Ridiculous totally.

Nathaniel A. 
Rating:
3.0

I got the same cargo van that I renter 2 weeks ago. Nothing was done to it. Wiper blades still need to be replaced, windshield washer still broken, tire still soft, inside of windshield still dirty, still smells like a cow.

SCOTT N. 
Rating:
5.0

Customer did not leave a comment.

Gretchel R. 
Rating:
4.0

The vehicle needs to be cleaned, inside and out. The windshield needs to be cleaned inside. The windshield wipers need to be replaced and the windshield washer repaired. It rained a little while I was driving the van in the dark and I could not see out the windshield. I had to stop and clean the wipers with a rag, which helped a little, but it is definitely a safety issue. The tire that is indicating low air pressure needs to be pumped up.

SCOTT N. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
4.0

Rented a 15 foot truck. The back cargo area appeared clean at first until we discovered it was infested with roaches. Had to spend time killing at least 25 roaches that were all through the packing blankets that came with the truck. They were also hiding behind the wooden rails. More came out during the move and got on our furniture. We are only hoping none made it into the house. Otherwise the truck functioned well and had no other problems.

Matthew C. 
Rating:
3.0

I did not understand why i had to return it to same place! I wanted the truck for a one way trip BUT i was not allowed to leave it 50 miles away at my destination. i had to return the truck to wysox and pay for mileage back!

Kathy B. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Areys was perfect and couldn't be happier. However i had to call wilkes Barre and the lady at customer service when calling with an issue was downright rude and disrespectful

Adam W. 
Rating:
5.0

great experience!

Edward H. 
Rating:
4.0

Check trailers for lighting problems before renting.

EDWARD H. 
Rating:
4.0

The truck was found to have full grown roaches in it. The dealer stated upon return that they hadn't had a chance to check it prior to renting it back out after the previous return. No discount offered. Now praying no roaches made it in our stuff :(

William B. 
Rating:
5.0

Customer did not leave a comment.

Dalton C. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Uhaul main office kept canceling my truck pickup at Arey & told me to get one in Sayre then in NY an hour away. Area was nice enough to give me their local truck but I had to make a round trip in a day. It cost me more in fuel not to mention the stress. I feel Uhaul should give me a voucher for a future rental.

JOHN M. 
Rating:
5.0

We had to rent a larger trailer because that's all they had.

GEORGE W. 
Rating:
4.0

Customer did not leave a comment.

Sara R. 
Rating:
5.0

Customer did not leave a comment.

Colleen E. 
Rating:
5.0

Everything was great as is!

Erica S. 
Rating:
5.0

Customer did not leave a comment.

BILLY S. 
Rating:
5.0

Customer did not leave a comment.

MICHELE H. 
Rating:
5.0

Great local place. I rent from them any time I can.

Bruce K. 
Rating:
5.0

Customer did not leave a comment.

Lou A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
3.0

Customer did not leave a comment.

SCOTT C. 
Rating:
5.0

The inside of the truck could only be described as disgusting. It looked and smelled like it had not been cleaned for a year or more. It was so dirty that I would not even put my cell phone in the cup holder due to the grime in it. The mud throughout the floor of the cab was bad too. In the back of the truck, there was a 1' square that was busted. Each time someone would accidently step on it, their foot would sink lower and lower. I constantly told my family members to watch their steps so no one would fall through. It was a true safety issue. The people at the store were great, both when I picked it up and dropped it off. That said, the manager at the store should be embarrassed to rent out such a dirty, smelly and unsafe truck. If I ever have to rent a Uhual again at your store or anywhere, I will now have to ask if it's clean. I've rented Uhuals before so I have something to compare it to.

Amy S. 
Rating:
5.0

Customer did not leave a comment.

Tammy V. 
Rating:
4.0

Customer did not leave a comment.

Jonathan E. 
Rating:
4.0

Had a/c on for me before I got to truck.

nathaniel D. 
Rating:
1.0

Truck was dirty when I picked it up. Had to pay to have it cleaned. All the gas stations in NC were out of fuel and yet I was penalized a high refueling rate by the turn in location. And I was told a truck would be ready at a location in wellsboro pa and the day before I was told I had to go to another town that was over 50 miles away. Never again will I use UHaul for anything. Terrible company and service.

Roger W. 
Rating:
5.0

Customer did not leave a comment.

patti C. 
Rating:
4.0

Customer did not leave a comment.

Bonnie D. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

MARK G. 
Rating:
5.0

Customer did not leave a comment.

michael C. 
Rating:
5.0

The process of renting was terrible. The people (Dawn) at Arey were wonderful. I rented online and 1 day prior to pick up at 7:20AM received a call from a representative from Syracuse, NY that pick up of the trailer was not available at my preferred location and that I would have to drive 1 hour to the Wysox, PA location if I wanted the trailer. I requested to pick up the trailer 1 day early without charge as I was being inconvenienced and that my pickup location and trailer was guaranteed, the representative commented that it was not guaranteed but did agree I could pick up the trailer 1 day early. Then 10 minutes later, I receive an email to pick up the trailer on the earlier day but need to return the following day. I called the representative back to confirm our conversation and she said she would correct her mistake. I did not receive any follow up. When I arrived at the Wysox facility I was told they received a message to charge me for only 2 days not 3 days. I let them know that was incorrect and that the agreement was to charge me for only 1 day not 2 days. I originally rented the trailer for 1 day. As I mentioned the people at Arey were helpful and resolved my issue but not before it took up a lot of my time and stressful conversations. 1 final issue, when I arrived home with my trailer I discovered there was a padlock on the door. I called Ayey and was instructed to cut it off. just another time inconvenience. Not sure I will rent from u haul again..

Gerald B. 
Rating:
3.0

Customer did not leave a comment.

BRIAN T. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE K. 
Rating:
4.0

The service was very good; the staff person who staff person who handled my rental was excellent. I was very disturbed that almost no one in the store - staff or customers - was wearing a mask. (The woman who helped was one of the few who wore a mask.) The sign on the entrance said masks were "recommended." Cases in our county are increasing, and I feel it is very irresponsible to not require masks.

KATIE R. 
Rating:
5.0

Customer did not leave a comment.

Carole T. 
Rating:
4.0

Arey Building supply was a clean through & friendly location , explained every thing well And completley including the Insurance coverage . Very professional! Extremely happy with the experience .

CALEB S. 
Rating:
2.0

I reserved the Uhaul for pickup in Troy, Pa. My email confirmation said Troy, Pa pickup. I arrived & they told me they didn't have 10x10. I was sent to Wysox 20- 30 miles away to pick it up. I never received email with the change. Complete out of the way run around.

Jodi F. 
Rating:
5.0

Customer did not leave a comment.

Dell E. 
Rating:
5.0

Dawn knows the rental business and is a great help to customers.She helped us make wise choices . Thank you very much Dawn at Areys Lumber and Uhaul Rentals

John K. 
Rating:
3.0

The individual at the counter was very rude

TARA F. 
Rating:
5.0

Customer did not leave a comment.

Rachel K. 
Rating:
5.0

Customer did not leave a comment.

Dennis K. 
Rating:
1.0

if i order a 15ft uhaul dont give me a 10ft and charge me the same price as the 15

Jim W. 
Rating:
5.0

Customer did not leave a comment.

Cody M. 
Rating:
4.0

Customer did not leave a comment.

alinda W. 
Rating:
3.0

Felt somewhat deceived that I wasnt aware the utility dolly was a per day fee. If I knew that I'd have left it after the first day which was paid for by a third party company as I never even used it beyond the first day bc I picked up my own easier to maneuver doll from my house. Also thought the save move was a single fee and only got it the first day NC they were responsible for the contract That day.. That made for a huge difference in pricing. I have my own insurance and didn't need to pay for all of that when I didn't need to. The vehicle had prior damage and it wasn't x marked on those spots. They said they weren't worried about it bc I had the safe move. I said well you should document it at least to Bill the prior customer.. I returned vehicle in cleaner condition than I found it. Melinda was very polite at least.

Christina O. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Easy, fast return.

karen R. 
Rating:
5.0

Customer did not leave a comment.

Casey C. 
Rating:
5.0

We were happy with the experience.

Steven W. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Wow, thank you for the rental. Very user friendly.

Carl H. 
Rating:
5.0

Customer did not leave a comment.

Brandy V. 
Rating:
4.0

Customer did not leave a comment.

Harold R. 
Rating:
5.0

Every thing was good no complaints

Laverne B. 
Rating:
5.0

Good people! Glad to do business with them!

JIM S. 
No reviews have been submitted for this location.

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