Customer Reviews for Batteries 24/7
(U-Haul Neighborhood Dealer)

125 reviews

1040 W Prospect Rd Ste C   Oakland Park, FL 33309
(just west of the train tracks on w prospect rd)

(954) 358-3414

Location Hours

  • Monday - Saturday:
    9:30 am - 12 pm / 1 pm - 5 pm
  • Sunday:
    10 am - 3 pm

Services at this Location:

Contact Us

(954) 358-3414

1040 W Prospect Rd Ste C
Oakland Park, FL 33309
(just west of the train tracks on w prospect rd)

Services at this Location:

Location Hours

  • Monday - Saturday:
    9:30 am - 12 pm / 1 pm - 5 pm
  • Sunday:
    10 am - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ana L. 
Rating:
5.0

Customer did not leave a comment.

Sherry G. 
Rating:
5.0

Nothing, service was great and professional.

Christopher J. 
Rating:
4.0

Customer did not leave a comment.

KAREN C. 
Rating:
5.0

I think the guy that helped me at this location was great.

Natalee F. 
Rating:
5.0

Excellent service! I'll definitely will going there the mext time need a UHaul 🙌🙏

Alejandro Luis O. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

There was a foul smell in the van- left over facial COVID mask on the floor- Overall ok

Frank P. 
Rating:
5.0

The guys there were great and very accommodating. I will always go back to them for future rentals.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Advenant B. 
Rating:
5.0

Customer did not leave a comment.

micheal B. 
Rating:
5.0

The area was a bit sketchy, but the agent there was both personable and helpful. Very nice gentleman.

Phil L. 
Rating:
5.0

Very friendly and helpful staff

Robert J. 
Rating:
5.0

The staff was amazing and so helpful!

Danielle R. 
Rating:
4.0

Customer did not leave a comment.

Waldemar S. 
Rating:
4.0

I did want to rent a truck in Pembroke Pines, but available truck was in Oakland park, so I went from Pembroke pines to Oakland Park and after a move to Sunny Isles. It was long distance

john G. 
Rating:
3.0

Customer did not leave a comment.

Brett P. 
Rating:
3.0

Better U-haul signage

Scott D. 
Rating:
5.0

Since the car was not very straight on the transport. He helped by guiding as I drove the car off. He did not touch my car, but was there when help was needed. That is what I expected in Wyoming Michigan.

Miguel J. 
Rating:
4.0

Customer did not leave a comment.

Joseph B. 
Rating:
3.0

Do not rent them a truck with loose rubber around the windshield that was held on with electric tape.

Kassandra L. 
Rating:
4.0

Customer did not leave a comment.

RAFAEL S. 
Rating:
3.0

Drop off was easy and quick. The person came out and took care of everything. Not much interaction.

STACEY K. 
Rating:
5.0

I did return by my self good 👍

NELSON R. 
Rating:
3.0

Customer did not leave a comment.

Manuel P. 
Rating:
5.0

Service and support from Calvin was great. Really appreciate he made the process easy and quick. Thank you.

YVETTE M. 
Rating:
1.0

The owner of the establishment that I had to pick up the U-Haul rental from was rude and confrontational. While the idea of the 24/7 mobile pickup service is a good concept that I might use again, I will never pick up from this particular business again.

DEREK W. 
Rating:
5.0

Customer did not leave a comment.

Josette J. 
Rating:
5.0

Very good customer service

CRAIG B. 
Rating:
4.0

Very courteous service

GARY M. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

SARAH G. 
Rating:
4.0

Customer did not leave a comment.

Tom L. 
Rating:
3.0

The 24/7 app needs to Work - spent an Hour with five different reps / wasn't Able to get the key Of the lock Box had to open for the place to open A huge inconvenience - The app did not work

FRANK P. 
Rating:
5.0

Customer did not leave a comment.

Bill H. 
Rating:
5.0

Excellent customer service!

KAREN D. 
Rating:
5.0

Customer did not leave a comment.

Tyler Y. 
Rating:
5.0

Awesomeness

Louis R. 
Rating:
5.0

Calvin was amazing. The online system sucks though, incorrect information, operating hours incorrect online uhaul. System froze it was pretty bad Again, you online system is terrible.

LEONARD H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD D. 
Rating:
1.0

I went there in the evening around 7 pm but it was already closed. I had to miss my flight the next morning so that I could return the trailer. According to your web site this location should be operating 7-7. I was there before 8 am and waited until 9 am but nobody showed up. I called the phone number on the door both times I went to the location but only got voice mail. Funny that they call themselves Batteries 24/7.. Anyway, I tried to do the online return but had difficulty connecting to your app, despite following all the instructions and trouble shooting. I took photos of the trailer and dollies inside and left it there. I called UHaul return customer support and let them know of the situation. They said they would waive the fee but my credit card has been charged anyway. None of this would have happened if this dealer kept the hours he/she was supposed to. BTW, it cost me $340 to change my flight to a later one with Delta! I'm NOT a happy camper!! In situations where your designated drop-off dealers are not available, we the customers should not be inconvenienced and should be allowed to drop off equipment at another dealer nearby, without penalty. Maybe I will consider using another company in the future. I would give these guys zero stars if your system permitted it. What a difference between Pick Up and Drop Off dealers!

Theodosios V. 
Rating:
5.0

The owner was very nice and helpful. Easy to find the store and all equipment was clean and useful. I will refer others to this location.

SHERANDA W. 
Rating:
5.0

Customer did not leave a comment.

Fernandez J. 
Rating:
5.0

N/a

DANAELI I. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

kevin was courteous,

ANDRES S. 
Rating:
5.0

Customer did not leave a comment.

AMEARAH E. 
Rating:
5.0

Customer did not leave a comment.

RENZO R. 
Rating:
3.0

I was told it had a full tank. When I started up the fuel gauge read 7/8 of tank but I didn't say anything because I thought that may be how the gauge reads. When I stopped and filled up 6.4 miles from the uhaul store I noticed the gauge was reading way over Full so I figured I was ripped off for that g

COLLEEN M. 
Rating:
5.0

The customer service Excellent !!!!!! was a pleasure to be in that location He recommends us to gets the insurance with the rent for fthe van we really appreciate his recommendation

Christina R. 
Rating:
2.0

When I picked up the trailer they were friendly and very helpful. I asked where I should put it if I come back after hours and was told in the parking lot… When I returned it a few moments before they closed, I put it in a parking spot but as I was disconnecting it someone hastily came out and demanded I moved it. The argument pursued from there to the point I felt uncomfortable and found it best to leave the situation and the trailer in the parking lot as instructed when it was rented.

TRAVIS P. 
Rating:
5.0

They did everything they could to help me with my reservation

JENNIFER D. 
Rating:
5.0

When I arrived to pickup the truck, there were none available. In fact there were 4 other people waiting for a truck. It's pretty sad that you can reserve, make plans to move and then you don't have the reserved truck to move with. I had made my reservation well in advance. I guess next time it's Ryder.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

BARRY W. 
Rating:
5.0

Customer did not leave a comment.

JILL D. 
Rating:
5.0

Great location. Manager was friendly and very helpful. No surprises with the numbers. Excellent experience.

ALAN H. 
Rating:
1.0

The odometer did not work and the check engine light was on. My final bill used the estimated mileage not the actual mileage and now they won't pick up the phone for 2 days. I have called 5 times and no one answers. the last 2 days!

MASOOD J. 
Rating:
4.0

Location it was above average, the young gentleman that assisted us at the front desk was excellent very polite. But unfortunately the truck had the gas pump and oil light on and was not clean. Everything else went smooth

Rosaura B. 
Rating:
5.0

Customer did not leave a comment.

DAVANAND N. 
Rating:
3.0

The business has friendly employees but they are rarely in the front office I had to wait -5-10 min each time to get someone to answer the door. Also, the truck was not clean and I had a cigarette in the ashtray.

TERRENCE H. 
Rating:
5.0

Customer did not leave a comment.

RYAN B. 
Rating:
5.0

Customer did not leave a comment.

FABIAN L. 
Rating:
5.0

Mark took excellent care of me and was very attentive to my needs and concerns. For example, I had forgotten my phone charger, and he provided me with a car charger, esp. important since I was traveling to downtown Coral Gables, an area I'm not familiar with, and did his best for us to do the necessary check in/check out while I stayed out of the elements (pouring rain). I definitely will come back. Thank you again, Mark!

LEAH D. 
Rating:
5.0

Customer did not leave a comment.

Terrica A. 
Rating:
5.0

Owner of this business was awesome and certainly went above and beyond to make sure our pick went smoothly. This included managing the shortcomings in the U-Haul system to deliver our needs on time.

JAMES B. 
Rating:
2.0

The place is closed and we have to do everything online to return the truck.

NOEL E. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Margaret A. 
Rating:
3.0

The tow dolly's wheels are unbalanced and need it is a bit scruffy. It needs to either be serviced or retired

ORVILLE F. 
Rating:
5.0

Customer did not leave a comment.

Victor P. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
2.0

Make sure the vehicle you provide a customer is in working condition and has been properly maintenance. The one you provided me was not in proper working condition and it was dangerous.

MATTHEW D. 
Rating:
5.0

Customer did not leave a comment.

Karina E. 
Rating:
5.0

Customer did not leave a comment.

DELMAR P. 
Rating:
3.0

Tried to call ahead to find out about returning truck with fuel in the tank. The truck I picked up in Orlando was completely empty. The Oakland park location never answered their phone calls.

Larry V. 
Rating:
5.0

Customer did not leave a comment.

Recarah J. 
Rating:
5.0

Great service 👏

GARABET D. 
Rating:
1.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Marisol L. 
Rating:
5.0

Great service!

Hector V. 
Rating:
5.0

Customer did not leave a comment.

CHRISTABEL W. 
Rating:
3.0

It was not an easy process 24/7 make sure you're 30 min early to get thru it. My extra equipment purchased was not on truck. Dollie and dozen blankets. The customer call center was a nightmare 30 min on hold to speak with a rep.

Nan S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY K. 
Rating:
5.0

Customer did not leave a comment.

Dolores W. 
Rating:
5.0

Customer did not leave a comment.

VALERIA C. 
Rating:
3.0

Vehicle was not clean. Gas tank half full. Blankets not folded/removed from previous use. Trash left in truck from previous use. A dolly was in the truck but not a U-Haul dolly and not the appliance dolly that I paid for.

Scott D. 
Rating:
3.0

I was charged a $28 insurance fee even after stating I did not need it. I find this fraudulent!!

Maryna F. 
Rating:
4.0

N/a

BRIAN M. 
Rating:
4.0

Customer did not leave a comment.

Shalonda D. 
Rating:
5.0

Customer did not leave a comment.

ALFRED B. 
Rating:
5.0

Customer did not leave a comment.

MARC G. 
Rating:
5.0

Customer did not leave a comment.

Duane Z. 
Rating:
5.0

Opener was awesome. Friendly n helpful. Will definitely come back to HIM when the need arises.

PHILLIP K. 
Rating:
5.0

Associate was very nice and easy to work with

FAITH R. 
Rating:
5.0

Great guys over at Batteries 24/7. I will go there every time I need a truck.

CHARLES A. 
Rating:
3.0

Truck was on empty fuel wise. message showed 37 miles to empty. Contract showed 1/4 tank. Returned with 1/4 tank. Front of truck had debris from a previous customer. Rear of truck was filthy and had to be cleaned before my use. Some things from previous customer was left in rear of truck and had to be thrown away. Truck had a check engine light on and showed message to tighten fuel cap. I did this but no help. In closing, Truck was dirty / filthy and empty of fuel but employees of location were good but could be way better.

Alfred B. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
1.0

The app sucks

Kevin B. 
No reviews have been submitted for this location.

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