Rose is a top notch gal. Always ready to help there is non better!!
TODD E.
Customer Reviews for Bay Treasures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Could've talked to Rose all day!! Excellent service!
Deena M.Don't need to improve anything. Rose and her grandson went above and beyond what they could of done. They were wonderful. They get 100 stars from me.
Robert S.Amazing service!
Taylor N.Very convenient and very helpful people.
Anthony G.They waited for me as I got there near closing time…also another woman ran the business and she was so pleasant. Great that both my U-haul experiences involved not what you would typically see in this type of field.
Tami T.This location is very friendly. Not only did we get exactly what we wanted, but we also were greeted by one of the most friendly local owned businesses I have ever dealt with. Everything was well maintained and clean. Everyone working wanted to help as much as they could. I would rate this 10 out of 5 stars if I could.
Eric B.Rose was very accommodating!
Paul V.She was so helpful and nice. Just a dream.
Lynnette R.Tires a little short on tread but, didn't have a problem! Very friendly manager/owner!
Frank T.The Truck ran great no Problems. The service was wonderful and all around was a very good experience.
Mike S.Truck was not inspected before it was put back in service. Gas usage was excessive and when the truck was returned in Kaycee a fuel leak was discovered. The leak cost much more to fuel the truck at the gas prices today.
john Y.Extra helpful
Jeff G.I DID NOT TURN THE UNIT IN
DONALD H.Very pleasant experience! Not sure of her name, she was really nice.
Colleen G.Rose was very friendly and helpful. Pleasant to do business with.
Sharon H.nice place plenty of room no improvements needed !
Jeff W.Rose was amazing. She went above and beyond and was incredibly helpful. Uhaul should be very proud to have her representing them.
Megan K.They were extremely helpful and they just need to make sure that the grandson is always available to help.
Larissa P.All good! Very accommodating
Todd C.The people who run this location are extremely friendly and helpful. We have dropped off 2 different rentals there and they are always easy to work with. People are greeted with a smile and leave with a skip in their step.
Leah H.Nothing it was the best service
Carol S.This place was fine but I had already ordered a truck and paid then had to pay again.
yvonnie T.Nothing.
mahiyar P.Very helpful!
Chelsea K.Tell the customers that they can buy movers that are provided from uhaul the ones in casper did thanks but now I know
Tasha C.Very helpful and friendly staff!
Keith C.Very friendly and helpful. Loved the little shop inside.
Jessica M.Friendly customer service and easy process!
Bridget O.Quickest trailer drop off ever.. Very nice staff
Joe O.Father in-law is moving. We did refer him to this location.
GRADY S.All good
steve S.The owner was very nice and owned a lovely shop! It was a great experience.
Francesca R.Rose is extremely friendly-I enjoy renting from her. Always works to get me what I need, equipment is ready to go! . Cute little store also!
Leola B.Quick deal, excellent trail er, helpful staff, excellent prices. I will use again if needed.
EJ E.Very easy to locate this drop off point and the lady there was very helpful. Was to drop off the auto transport I was using in less than 10 minutes. Excellent service
Frank C.Went out of their way to help me! Do not have enough good things to say about the folks that run this place.
Randall J.Only place I'll go is to Rose. She's the best to work with every single time. She makes things quick and easy and understandable. Always so nice as well.
KAYCEE JOLENE B.It was very easy and conveniant to rent at the location. Friend people. I can not think of anything that needs improved apon at this time.
donald L.I was a little upset that there were not trucks available in my area. I moved from Rapid City South Dakota to Watertown, South Dakota but no local store out of three had any trucks or Solly's available. No location anywhere in my area in south Dakota at all. I had to drive 2 hours opposite direction to Gillette, Wyoming to get the truck. Very inconvenient and costly as well. However the lady at the Gillette, Wy location was great. Would recommend.
Brandi E.Friendly & professional. I will definitely do business here again.
don K.Again, outstanding customer service!!
Dave S.Nothing she was very friendly and welcoming. Great customer service I have no complaints.
Mary R.Rose was awesome! Very professional and helpful.
CYNTHIA F.Rose did every thing she could to make this happen for us.
Steve G.Rose was wonderful to work with and very kind.
Larence D.Rose is the best thing to ever happen to U-Haul!
Monique M.Good, thorough, friendly, brought the paperwork out to me and I was able to leave in a timely manner.
CLAIGH J.Very friendly and helpful
Windell L.Nothing. They were wonderful.
lisa B.Rose was super nice and helpful!!
Joseph K.Nothing. Great service and trailer. Thank you.
Blake V.