Customer Reviews for C&M Automotive
(U-Haul Neighborhood Dealer)

612 reviews

2423 Racine St   Mount Pleasant, WI 53403

(262) 456-5095

Location Hours

  • Monday - Friday:
    8 am - 2:30 pm / 3:30 pm - 6 pm
  • Saturday:
    9 am - 1 pm
  • Sunday:
    Closed
Special Operating Hours
  • 8/12/2022 - 8/21/2022: Closed

Services at this Location:

Contact Us

(262) 456-5095

2423 Racine St
Mount Pleasant, WI 53403

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 2:30 pm / 3:30 pm - 6 pm
  • Saturday:
    9 am - 1 pm
  • Sunday:
    Closed
Special Operating Hours
  • 8/12/2022 - 8/21/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Where is my deposit.?

Taijhana H. 
Rating:
5.0

Customer did not leave a comment.

Nel K. 
Rating:
5.0

Customer did not leave a comment.

Brenda S. 
Rating:
5.0

Customer did not leave a comment.

wanda J. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

All good!!

LLoyd W. 
Rating:
5.0

Customer did not leave a comment.

susana B. 
Rating:
5.0

Person I picked up from was very helpful, took time to go over everything with me. Even gave a few tips for my destination city.

Justin S. 
Rating:
5.0

Clean inside cab. Wipe down vehicle after customer use.

Chad S. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

The service is great and the people are always kind and courteous. I always tell family and friends to go to this location

Evelyn C. 
Rating:
5.0

C&M Automotive were very professional and easy to work with. Have used them in the past, and will be using in near future.

Robert C. 
Rating:
5.0

This location was NOT the location that my reservation was set up for!. You made a change at a time when I was travelling and had no access to phone service and literally only found out about the location change the night before I was to pick up the equipment!!! FORTUNATELY, C&M Automotive, who was NOT my first pick, turned out to be an excellent provider for U-Haul and I would gladly recommend them (Mike) for future moving needs.

Stephen T. 
Rating:
5.0

Cab needs some cleaning. But getting in and out of there was quick and easy. Service was great

Kraig L. 
Rating:
5.0

Good service

Cesar G. 
Rating:
4.0

Have a real person answer the phones, I almost did not rent on because it was so dam hard to speak to a human!

Jose F. 
Rating:
5.0

He was very courteous and professional I asked him questions and he was helpful I appreciate everything you did thank you very much

david T. 
Rating:
5.0

Customer did not leave a comment.

Tiffany H. 
Rating:
4.0

Customer did not leave a comment.

kayla F. 
Rating:
5.0

Customer did not leave a comment.

latasha W. 
Rating:
3.0

Customer did not leave a comment.

Shiquion H. 
Rating:
5.0

Customer did not leave a comment.

Kenny W. 
Rating:
5.0

Customer did not leave a comment.

delicia D. 
Rating:
5.0

Customer did not leave a comment.

MANUEL M. 
Rating:
5.0

Customer did not leave a comment.

Rose G. 
Rating:
5.0

Customer did not leave a comment.

Nick R. 
Rating:
4.0

Customer did not leave a comment.

wanda J. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

Great service, no complaints here

Casey L. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

Edward A. 
Rating:
1.0

Customer did not leave a comment.

Dylan S. 
Rating:
3.0

Customer did not leave a comment.

Dakiera D. 
Rating:
5.0

Customer did not leave a comment.

Dave H. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Genesia L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

jeffry D. 
Rating:
5.0

Best customer service ever!

Gerald D. 
Rating:
5.0

Customer did not leave a comment.

Nakia K. 
Rating:
3.0

Customer did not leave a comment.

Scott M. 
Rating:
3.0

Rented the 29.99 enclosed trailer had to pay for the light wiring kit and it didnt work so i couldnt move anything after dark

Benjamin K. 
Rating:
4.0

The overall process to pick up was terrible because of the U-Haul app and website. For both picking up and dropping off, I had to call customer support. It wouldn't let me pick it up and I had to essentially wait 2 hours to get it. And when I dropped it off, it could not locate me even though I followed exactly the troubleshooting provided through the website. I will mention this experience to anyone moving. It was unbelievably poor

Peter M. 
Rating:
5.0

My whole experience was great. Chuck and Mike are very personable and accommodating. I give them 5 stars!

mike S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Great professional customer service..thx so much

Bobby V. 
Rating:
5.0

We did have some issues with the steering wheel not wanting to unlock on this last rental. It happened 50% of the time I tried to start her up. Besides that, the managers and staff at this location are top-notch. Everything wen

Sheena K. 
Rating:
5.0

Fast, friendly service!

Shane M. 
Rating:
5.0

Customer did not leave a comment.

Oscar M. 
Rating:
5.0

Customer did not leave a comment.

Tony M. 
Rating:
5.0

Customer did not leave a comment.

Omar A. 
Rating:
2.0

The photos of the truck that they had showed a pristine truck which was definitely not true. I had to take new photos of the truck and there was an error so I had to call in to make sure that the photos were uploaded and that the pick-up transaction was complete. I get the truck home, open the back and there was no dolly. I had to call for assistance again only to find out that the rental was for 24 hours when I had rented it for 48 hours. I WILL NEVER RENT FROM THIS LOCATION AGAIN!

TRACI S. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
4.0

Customer did not leave a comment.

Jesse A. 
Rating:
5.0

Customer did not leave a comment.

Edgar C. 
Rating:
5.0

Fast. It took less than 10 minutes to reserve my truck Friendly. On the phone and in person. Caring. There were a few bees that hindered my getting into the truck. He effectively handled the situation and I was on my way.

shirley S. 
Rating:
3.0

Shop employee at C&M Automotive was very friendly and explained everything thoroughly.

Nicholas G. 
Rating:
5.0

Mike was kind and helpful. I have already recommended this location for Uhaul rental.

Mary L. 
Rating:
5.0

Very professional and helpful.

John D. 
Rating:
4.0

Pickup and drop off was easy and efficient. Service was great. I am going to use the same place next week.

Daniel R. 
Rating:
2.0

They should have better trucks and someone should be there to inspect the vehicle when it's taken back. I'm not sure what my total was for this vehicle.

Kimberly W. 
Rating:
4.0

Customer did not leave a comment.

Nyla T. 
Rating:
5.0

Customer did not leave a comment.

Cari H. 
Rating:
5.0

Everything was perfect keep up the good work.

Michelle J. 
Rating:
4.0

Customer did not leave a comment.

Charles B. 
Rating:
4.0

Location was good, just a bit further than what I wanted due to truck availability

Cassidy K. 
Rating:
5.0

Had trouble with website on app when I returned vehicle, would not advance after data input.

Shane M. 
Rating:
5.0

Very friendly workers

SHARONIE S. 
Rating:
5.0

Customer Service was absolutely the best. I have already set up my next rental

Rosemary D. 
Rating:
4.0

Customer did not leave a comment.

Jasen H. 
Rating:
5.0

Things could not have gone better! Thank you UHaul!!

Karen F. 
Rating:
5.0

I was kind and understanding of the problems that I could run into in a location that doesn't have a person available for pickup.

Darin C. 
Rating:
5.0

Customer did not leave a comment.

Mary P. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
2.0

I got charged a cleaning fee when there is no reason for it. You guys scam people for money. Never again will I use U-Haul!!!!

Michael S. 
Rating:
5.0

The tenant who took care of this was very friendly and very knowledgeable will recommend

Jaime V. 
Rating:
5.0

Customer did not leave a comment.

Kimberley C. 
Rating:
3.0

The truck was damaged upon picking up. The damage was explained, however, I was not told that the truck leaked. Upon loading it, it rained and I had standing water in the attic area of the truck that soaked numerous boxes and ruined several items. This was the night before my move and was needless to say quite stressful and depressing, as I expected better from u haul. I have tried to reach customer service numerous times and kept getting rerouted. If this isn't remedied, I will have to take my business elsewhere next time.

Bryant P. 
Rating:
4.0

Customer did not leave a comment.

Donnie G. 
Rating:
5.0

Everything went perfectly.

Lynn N. 
Rating:
5.0

The inside wasn't swept out.

debra T. 
Rating:
5.0

Nothing, ur guy was awsome! He waited for us and was super helpful. Man's a legend!

Kreg D. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

Yer V. 
Rating:
5.0

Customer did not leave a comment.

Israel L. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Dori P. 
Rating:
4.0

Customer did not leave a comment.

CLARK R. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
3.0

Uhaul was dirty with soda spilled all over front. Dolly was not in the back. All locations were closed I had to purchase from home depot.

jennifer J. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

Samantha O. 
Rating:
3.0

The needles on the gas gauge doesn't move when you're putting gas in until it's full. I only needed to putting a quarter of a tank in the middle didn't move until the tank was full

Eriberto M. 
Rating:
5.0

Customer did not leave a comment.

Arthel H. 
Rating:
5.0

Customer did not leave a comment.

Lakresha K. 
Rating:
3.0

the key return could be better It felt like I did it wrong

Christian B. 
No reviews have been submitted for this location.

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