Customer Reviews for Garage Michel Dunn
(U-Haul Neighborhood Dealer)

115 reviews

790 Boul St Jean Baptiste   Sainte-Martine, QC J0S1V0

(450) 458-6602

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(450) 458-6602

790 Boul St Jean Baptiste
Sainte-Martine, QC J0S1V0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

The equipment booking experience was a disaster. I was switched location twice the day before my pickup after reserving two months in advance. I spent hours and hours on the phone trying to resolve the situation. I ended up having to spend much more on an additional day and additonal kilometers (over 100$ more), just because my original booking was not respected by UHaul. I'll lokk elsewhere next time. But the retailer Garage Michel Dunn was absolutely fantastic helping me out.

Antony C. 
Rating:
1.0

He charge me 2234$ and i supose to paid only 1900$ with the credit card he charge me a 50$ extra for a blanket i didnt receive the contract with uhaul on the phone was 1900$ with taxes and they just take that uge amount of 2234$ on my credit card it a shame

Martin A. 
Rating:
1.0

I was suppose to pick up the trailer at 2.00pm.I arrive at 1.15pm the place was closed.The owner arrived at 2.30 pm,no excuse.I left with the trailer at 2.45pm.I will never go at that place again. Thank you.

JeanGuy V. 
Rating:
3.0

Il a fallu attendre après le monsieur pour avoir le camion! Il n'était pas là à 9h comme indiqué sur le conteat

linda L. 
Rating:
5.0

Je ne sais pas comment payé sur internet

Richard B. 
Rating:
5.0

Have more unit available

Real N. 
Rating:
5.0

Customer did not leave a comment.

Vincent F. 
Rating:
5.0

Everything ok

rejean P. 
Rating:
5.0

Customer did not leave a comment.

jeremie P. 
Rating:
1.0

Customer did not leave a comment.

MARTIN B. 
Rating:
3.0

Customer did not leave a comment.

Leroux S. 
Rating:
5.0

Customer did not leave a comment.

allen george R. 
Rating:
5.0

Customer did not leave a comment.

serge H. 
Rating:
5.0

Customer did not leave a comment.

stephane R. 
Rating:
5.0

Customer did not leave a comment.

GAEL C. 
Rating:
1.0

Pneus avant très usés Manquait les couvertures Le camion n'était pas dispo car le dernier locataire n'avait pas fait son Check out, une chance le propriétaire du garage a passé EXCEPTIONNELLEMENT et a pu nous le louer

Rene D. 
Rating:
5.0

Very kind elderly man. I've been there twice and will not hesitate to use it again.

JEAN DUCLOS A. 
Rating:
5.0

Customer did not leave a comment.

YVES B. 
Rating:
5.0

Customer did not leave a comment.

patrick L. 
Rating:
2.0

Attendu une heure et demi après M. Dunn qui n'était pas arrivé. Pris possession de la remorque deux heures après le rendez-vous fixé au départ.

Serge C. 
Rating:
2.0

Unfortunately I was overcharged even though I did not request insurance. I called U-Haul for this situation to be remedied I never received a call back after speaking to customer service for over one hour.

Andrew Stephen D. 
Rating:
2.0

Cost twice as told. Store close on sunday so they charge me for 2 days when i dind't use it. Way to complicate to rent. To many questions, and got to go online. Took 2x 30 mins to do the administrative part of the location.

pierre G. 
Rating:
3.0

Customer did not leave a comment.

ALAIN D. 
Rating:
3.0

Customer did not leave a comment.

GILLES D. 
Rating:
2.0

Recourir à du personnel mieux qualifié. Du personnel plus à l'aise avec la technologie. À mon retour, il n'y avait personne et j'ai été obligé d'utiliser le service de retour par le personnel (frais de 20$) car on ne m'avait pas envoyé le lien.

maxime J. 
Rating:
1.0

Very bad experience!!! I made a reservation on the website directly for a 5x9 closed trailer. The reservation was made for a 5x8 trailer. I also reserved it for 8am. Received the confirmation by email. The morning, I was a the right address at the right time to pick the trailer up...the garage was closed. Needed to call the guy and wait 1h , plus no 5x9 or 5x8 trailer ...only 4x8... Had to 2 to run because of the missing space. That was a terrible experience and want a refund for this. Rented Uhaul before and it never was like that!

ADAM S. 
Rating:
5.0

Customer did not leave a comment.

VICKY L. 
Rating:
5.0

Customer did not leave a comment.

angelo B. 
Rating:
5.0

Customer did not leave a comment.

STEF G. 
Rating:
5.0

Nice caring personal, great experience, owner very professional

Souheil G. 
Rating:
5.0

Customer did not leave a comment.

pierre andre R. 
Rating:
5.0

Customer did not leave a comment.

patric T. 
Rating:
5.0

Customer did not leave a comment.

gilles L. 
Rating:
5.0

Customer did not leave a comment.

Bernard D. 
Rating:
5.0

Customer did not leave a comment.

Andre C. 
Rating:
3.0

J'ai loué le 4 juin de 11hoo am ramener le 4 juin 4h30 pm. Et vous me charger. Le 5 juin pas la première fois fois que sa arrive très déçu. C'est pas la faute au garage. C'est vous autre qui avez des problème de facturation cause tout des désagrément en criss!!!! j'espère être remboursé. !!!!

daniel G. 
Rating:
5.0

Excellent service, nice owner,

Souheil G. 
Rating:
3.0

Customer did not leave a comment.

Bianca R. 
Rating:
4.0

great owner, very help full.

james D. 
Rating:
5.0

Customer did not leave a comment.

FARID M. 
Rating:
5.0

Everything was ok and the service was excellent

RICHARD D. 
Rating:
5.0

Avoir un systeme de facturation papier.Je suis tres satisfait de la remorque.

Roland M. 
Rating:
2.0

J'ai reçu mon camion 4 hrs plus tard a cause que uhaul c fait voler. J'aimerais avoir un rabais

celine B. 
Rating:
4.0

Customer did not leave a comment.

Michel C. 
Rating:
5.0

Très bien mais j'ai un certificat cadeaux que le commerçant n est pas capable d appliquer

PIERRE B. 
Rating:
1.0

Rien, tout simplement arrêter de faire des affaires avec cet emplacement. De plus, j'ai été facturé 34$ pour ma location quand le prix de départ était de 19.95$ + tx??? J'ai surement été facturé trop cher J'attendrais un appel SVP de votre part

Maxime P. 
Rating:
1.0

Bonjour, L'heures d'ouverture indiquée est 8h00. Nous l'avons appelé à 8h10 pour l'aviser qu'il n'y avait personne, il nous a répondu qu'il ouvrait à 9h00. L'endroit est comme dépotoir, il faut vraiment qu'un représentant se déplace pour constater l'état des lieux. Je ne crois pas que c'est l'image que vous voulez projeter. Si vous regardez sur Google Maps, vous pouvez voir un aperçu de l'état des lieux mais en personne c'est pire. Pour la propreté du véhicule, l'extérieur était propre. À l'intérieur à l'endroit où l'on dépose les bouteilles n'a pas été nettoyé depuis un certain temps. L'individu ne portait pas le masque.

SYLVAIN D. 
Rating:
2.0

Customer did not leave a comment.

David B. 
Rating:
1.0

when I filled the truck after using it I stopped at 30$ I tought it was enough for the 35 km I've done with the vehicule I did not know it wasn't totally full being the first time I rented a vehicule

normND G. 
Rating:
3.0

Average location but close to where I live. The person I dealt with was friendly and also present when I returned the vehicle. Only location in my area and convenient for pick up and drop off. Saves a lot of time not having to cross the Mercier bridge to get the vehicle and bring it back.

Brian B. 
Rating:
2.0

The truck did the job i needed it for but there was a problem with the cab of the truck...I drove from montreal to toronto during the night in the rain and the truck has a bad water leak coming from the seatbelt attachment on both sides ...my whole left side was soaked from the water coming in. It was a very uncomfortable drive being wet for 6 hours...

FAREED M. 
Rating:
4.0

Good place

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Rodrigo G. 
Rating:
1.0

Aucun respect des recommandations face à la COVID-19, aucune mention de frais de location de 30$ supplémentaires au prix reçu sur le site internet de uhaul. Retirez la licence de ce distributeur! Je me suis fait arnaquer de plus de 30$

Eric R. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
4.0

Customer did not leave a comment.

FANNY H. 
Rating:
5.0

Customer did not leave a comment.

michel C. 
Rating:
5.0

Customer did not leave a comment.

Ian B. 
Rating:
5.0

Customer did not leave a comment.

geatan G. 
Rating:
4.0

Customer did not leave a comment.

Samuel T. 
Rating:
5.0

Customer did not leave a comment.

Victoria L. 
Rating:
5.0

Put more equipement

merlin P. 
Rating:
5.0

Everything is perfect,

lydia B. 
Rating:
4.0

I would have liked the 24 hour option to start at pick-up. Due to the agent not being available at a time convenient for me, I had to rent it earlier than needed and consequently have it back earlier than I wished. Bad time frame!

eveline T. 
Rating:
5.0

Customer did not leave a comment.

Alain P. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
3.0

Rien car c'était dimanche donc fermé

LISE L. 
Rating:
5.0

Very nice personnel working there verrrryyy nice.very clean truck and in good shape

jahnaya S. 
Rating:
5.0

Customer did not leave a comment.

NICOLAS B. 
Rating:
4.0

This person need training but for the rest, it`s ok.

danie S. 
Rating:
3.0

Customer did not leave a comment.

Marc Antoine R. 
Rating:
4.0

Pour les camions de locations en question, il serait bon que les miroirs extérieurs puisse s'ajuster soit par des contrôles électriques ou manuels, car il est primordiale, que le chauffeur puisse bien voir les angles de visualisation. Merci.

pierre M. 
Rating:
1.0

This bullshit I'm the father 4385258253. I got charge from 10am but left at 10h40. I got charge 259$ for 6 hours and 43 kms all together on my credit card. The system crash and we had treat to not leave with the truck if I don't give up my ccv code ! Plus email wasn't correctly mark down and we the one who didn t get the contract modalities!! If I would listen to my self I would go back there and make my self understood very clearly. Do you guys understand. My mom is mowing and I needed a truck but fuck you uhaul. Never again. Is that clear.? ??2??2??

MICKAEL J. 
Rating:
1.0

Customer did not leave a comment.

Abdellatif L. 
Rating:
5.0

Customer did not leave a comment.

bertrand B. 
Rating:
2.0

Customer did not leave a comment.

Debbie C. 
Rating:
4.0

Customer did not leave a comment.

YVES R. 
Rating:
5.0

rien a faire service excellent et professionnel

richard D. 
Rating:
5.0

Friendly wonderful..

susan F. 
Rating:
5.0

Customer did not leave a comment.

Steve V. 
Rating:
2.0

Customer did not leave a comment.

Philippe F. 
Rating:
1.0

Malgré une réservation de plus de 2 mois, il n'avait pas le camion de 20 pieds commandé , j'ai du me contenter d'un camion de 15 pieds avec plus de voyagement et de kilomètres â faire, donc plus de $$$$$$$$ ! Le camion était là depuis plus d'un mois...

jesse T. 
Rating:
5.0

Le concessionnaire est respectueux et le Service excellent.

luc S. 
Rating:
3.0

Customer did not leave a comment.

richard L. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
4.0

Customer did not leave a comment.

jean D. 
Rating:
5.0

Customer did not leave a comment.

roger C. 
Rating:
4.0

Customer did not leave a comment.

jean denie P. 
Rating:
2.0

Customer did not leave a comment.

Annette M. 
Rating:
1.0

The person in charge of renting the vehicule was 1 hour late to our appointement. The person (garage Dunn, ste-martine) has very poor computer skill that make all the transaction slow and painfully hard to do. No respect from the person and zero client skill. Uhaul should check on this guy. The garage was a total mess and I would totally NOT recommand this place to anyone.

Philippe L. 
Rating:
5.0

Customer did not leave a comment.

Samuel L. 
Rating:
5.0

If would be great to have the informations in French by mail and inside the truck. It's all in English....????!!! But everything was ok with the location. Thank you!

sylve B. 
Rating:
4.0

Votre service en francais sur la ligne d urgence est pourrie. Impossible d etre depanner apres avoir eu une crevaison. Jai passer la nuit dans ma voiture jusquau matin. Ou jai reussi a avoir de l aide par le site internet uhaul. Alors encore une fois votre ligne d assistance d urgence telephonique en francais au Québec est pourie

guillaume M. 
Rating:
3.0

Customer did not leave a comment.

mario D. 
Rating:
1.0

samedi la remorque coutait 34$ et quelque, n ayant pas de cartes de crédit j ai laissé 100 $ en argent pour le dépot, j ai laissé la remorque le dimanche matinet ce lundi le 6 aout j ai retourné a ste martine pour récupéré mon dépot, fermé, j airejoint le gars avec le cell, me suis déplacer a ormstown pour me faire dire qu il dormait au gaz,et j ai toujours pas récupéré mon dépot. ma femme vas aller le voir le 7 aout , pas moi car j ai trop le gout dy mettre mon poing dans le front pour m avoir niaisé comme ca et me faire perdre mon temps et j espere qu avec ma femme tout vas se régler sinon je monte sur un moyen temps a moins que u haul règle cette situation

robert B. 
Rating:
5.0

Customer did not leave a comment.

André B. 
Rating:
1.0

Vendeur impoli déplaisant

MARIE CHRISTINE G. 
Rating:
5.0

Customer did not leave a comment.

Annie L. 
Rating:
1.0

Le camion que nous avons loué (20 pieds) était à Laval. Nous avons dû nous contenter d'un 15'. Le camion était sale mais ce n'était rien à comparer du garage de M. Dunn. En plus, ça a pris 1h15 pour remplir le contrat, le pauvre monsieur n'était vraiment pas familier avec l'informatique. Une expérience client très désagréable.

guylaine P. 
No reviews have been submitted for this location.

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