Teach your customer service how to be customer service. They are the rudest people i have ever dealt with.Valda M.
Customer Reviews for Hohlen Motors R&D
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mr. Hohlen was very helpful. The entire rental took 15 minutes at the most.Ken M.
Customer did not leave a comment.Norma D.
Customer did not leave a comment.William C.
Customer did not leave a comment.Benjamin M.
Nothing your people we friendly and helpful equipment was good as wellChris P.
Customer did not leave a comment.Jermaine G.
The floor/deck of the trailer did not have adequate traction. Smooth, bare metal is not a good surface on which to attempt to mount anything that you don't want to move. I don't think it was a maintenance issue, I think it was a design issue.Mark H.
Friendly serviceVanessa P.
The gentleman who helped me with the U-Haul trailer when I was returning it was very helpful , pleasant. Yes I would recommend drop off for this area to a friend.ARTHUR K.
Customer did not leave a comment.Rhonda F.
They were closed when I arrived so I parked and locked the truck and dropped the key in the drop box and called them later.SARA H.
Customer did not leave a comment.Mike D.
I have had excellent service from this dealer. We have completed numerous rentals from this location. The equipment is always ready for me and the owner has been very helpful.DeAnn S.
Another great experience with Doug. The truck and the paperwork were ready when I arrived. All we had to do was run the card and we were on our way. Thank you!Gabriel H.
Hr. Hohlen had paperwork ready to go. He asked if mileage would be enough. Added 30 miles since I had to drive to a farm to pick up a couple pieces of furniture that extended the trip.Jay O.
Easiest guy to work with. He's always more than helpful. Couldn't be better!Gabriel H.
Great customer serviceJoseph P.
Customer did not leave a comment.Payton K.
Customer did not leave a comment.Aaron H.
Customer did not leave a comment.KENNETH S.
Customer did not leave a comment.Robert O.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.Lisa S.
Customer did not leave a comment.ROSA G.
The gentleman at this location was very nice! He was very efficient also.Linda T.
Customer did not leave a comment.Matt P.
Doug is very accommodating and great to work with.Joseph P.
Nothing! The service was excellent.PAULETTE W.
We had issues with the truck's transmission. We used a lot more gas than it should have and received no help or refund from the site. We made numerous calls to customer service, roadside assistance and both the pick up and drop off sites with no resolution.Amber K.
Customer did not leave a comment.ANDREI F.
Its not about, how clean these places are or not. Or how people are, its about uhauls system thats not good at all. I reserved trucks online, but can't get tbe trucks i need, or nobody see the reservation, its nothing but a run around, nobody knows how uhaul system works. basically uhaul online system is terrible, needs to be improved alot.Rick G.
It was so easy to drop the trailer off. He was so nice and I hooked the trailer quickly and efficiently!!:)amy J.
Customer did not leave a comment.Tonya H.
Customer did not leave a comment.KATHY R.
Customer did not leave a comment.Cody H.
Customer did not leave a comment.patrick S.
I received exceptional help. Would definitely recommend.Jason G.
We had several inches of snow at the drop off location and the parking lot was cleared off and well lit.Ken W.
Needs some more lighting maybe a pole on the east side of lot. Other than that great place easy to find. The self checkout worked a ton better this time than last.Chris V.
Great serviceCRAIG-MARY W.
Customer did not leave a comment.Robert A.
Thanks for a great service you provide and the kindness and assistance! Will rent from here again.Sonja P.
Customer did not leave a comment.Mary W.
Customer did not leave a comment.Richard W.
I was very satisfied with everything.Larry U.
Customer did not leave a comment.brandi F.
Customer did not leave a comment.BRYAN S.
Customer did not leave a comment.Doug H.
The only problem was not my pickup placse it was perfect it's with customer service the southern lady was awesome it was the other person seemed impatient but wasn't badTim N.
Absolutely hands-down the best experience I've ever had with U-Haul !!!!Ian S.
Very easy to drop vehicle off and process the final receipt. Very friendly staff. Would recommend both pick up and drop off locations.Gerald H.
Customer did not leave a comment.gary K.
Customer did not leave a comment.Teddy C.
friendly and helpful staff. easy to access location with after hours drop off. highly recommendedMick B.
Customer did not leave a comment.DAVID B.
Customer did not leave a comment.Douglas C.
Great service, would use this location again.Rod T.
Doug was great! Very helpful especially when I needed a trailer to go with my full 26' truck!Richard W.
Make sure the tires on the trailers have adequate pressure please.KEN Z.
Customer did not leave a comment.Michaela B.
Very friendly, great experience with pick up and deliveryLawrence T.
PerfectRoger Paul S.
Employee was extremely friendly and helpful. Was hassle free and great experience, will use again and recommend.Michael I.
Customer did not leave a comment.Ronald R.
Customer did not leave a comment.mark M.
Customer did not leave a comment.Tony E.
Hohlen has always treated me right great place to go.matt F.
The representative at Hohlen Motors was super. We couldn't get the app to work right & I called him & he came right over & helped us out. I highly recommend working with him.Richard S.
Nice salesman. A lot of help.Mike M.
Do not use the U-haul dealer on south Burlington, they have trailers but are not for rent, they tell you they are reserved?? Thankfully I found out a bout Hohlen motors they were great, will use them again.bill L.
Customer did not leave a comment.norma D.
Customer did not leave a comment.Todd K.