Customer Reviews for Jadan Enterprises
(U-Haul Neighborhood Dealer)

309 reviews

2142 Dothan Rd   Bainbridge, GA 39817

(229) 442-9175

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: 1 pm - 4 pm

Services at this Location:

Contact Us

(229) 442-9175

2142 Dothan Rd
Bainbridge, GA 39817

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: 1 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Greg C. 
Rating:
2.0

Two hours before the listed closing time, but there was nobody on site. There aren't many choices in the area so a recommendation makes no sense. I made a sure we were unloaded in time hoping to discuss the vehicle issues. The site is an open field with a (locked) building so I can't say if it was clean or not.

Allen B. 
Rating:
3.0

Customer did not leave a comment.

Tammy S. 
Rating:
5.0

The staff here is really friendly. I was directed to drive up on the car transport ramp too far, causing damage to my vehicle. The splash guard came loose. Other than that, I was pleased.

Bridgette Y. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Marysol S. 
Rating:
4.0

Customer did not leave a comment.

Calvin B. 
Rating:
5.0

Greg was extremely helpful and polite!

JOY B. 
Rating:
3.0

I don't know they were willing to accept the return even though they were closed. I didn't go inside the facility.

BRENDIA K. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Forrest G. 
Rating:
5.0

Customer did not leave a comment.

Leah D. 
Rating:
5.0

Very helpful and good customer service

RONALD D. 
Rating:
5.0

Customer did not leave a comment.

Alvester W. 
Rating:
5.0

Greg is extremely hospitable.

Clark M. 
Rating:
5.0

Customer did not leave a comment.

Tammy C. 
Rating:
5.0

Customer did not leave a comment.

Wayne F. 
Rating:
5.0

Excellent service

warlease D. 
Rating:
5.0

NA

Gwen M. 
Rating:
4.0

Friendly service by Greg. All good!

Clark M. 
Rating:
5.0

Awesome customer service. Very friendly staff.

Amanda M. 
Rating:
5.0

excellent service!

Glennie B. 
Rating:
5.0

Customer did not leave a comment.

Sheryl H. 
Rating:
5.0

Customer did not leave a comment.

Tracy S. 
Rating:
5.0

Customer did not leave a comment.

Anastasia A. 
Rating:
1.0

After arguing for 30 minutes about the amount of gas that was in the truck I drove back to the gas station to put in 2 gallons of gas. They were just looking for a way to make a little extra money off of you.

Ezra L. 
Rating:
5.0

Customer did not leave a comment.

Shailesh P. 
Rating:
5.0

Customer did not leave a comment.

Valerie M. 
Rating:
1.0

Customer did not leave a comment.

CHRISTOPHER F. 
Rating:
5.0

Everything was great - the only U-Haul location I use in our little town

KENNETH B. 
Rating:
4.0

Customer did not leave a comment.

DAVID W. 
Rating:
3.0

I love the ease of rental, the customer service is great I will definitely recommend this location as well as rent again myself

LAURA C. 
Rating:
3.0

Customer did not leave a comment.

DENNIS T. 
Rating:
4.0

Right tire on trailer was defective. It appeared to be fine initially, but after loading the trailer it was obviously low on air. I filled the tire to specification with air and it was low again the next morning. No one's fault but it caused a delay in transporting(customer service was great). Maybe tire pressures could be resolved before issuance would be my only suggestion.

Jonathan G. 
Rating:
5.0

Great customer service, really goes above and beyond to make the rental service a breeze. Normal business hours.

CODY H. 
Rating:
5.0

Very helpful and assisted with contact for resolving an improper drop off location by pickup location. A pleasure to work with and will use again when a need arises. Highly recommend

kEN K. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
4.0

Have drop off instructions clearly defined, or not have to wait 30 minutes on the phone for customer service.

FRANKLIN B. 
Rating:
5.0

Customer did not leave a comment.

JESSE B. 
Rating:
4.0

Customer did not leave a comment.

Scot V. 
Rating:
5.0

.

KEVIN JAMES B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

RAYFORD B. 
Rating:
4.0

Staff is very helpful

KENNETH B. 
Rating:
5.0

Great customer service from both Gregory Daniel (who just so happen to be a high school classmate) and his son Brandon! They were both professional, courteous and totally helpful. One of the best run U-HAUL operations I've ever encountered. Thank you for making this a smooth operation.

RONALD F. 
Rating:
5.0

Great customer service

ASHLEY J. 
Rating:
4.0

I'm satisfied

WILLIAM D. 
Rating:
5.0

I had to locate another drop off agent because when I called them to see if they where open on Saturday, the number they had listed on my Uhaul paperwork for the chattahochee, Florida location when dialed was out of service. I called the Uhaul dealer jadan enterprise and they where very helpful and allowed me to drop off a 26 ft truck. Great people

Steve B. 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL D. 
Rating:
4.0

Customer did not leave a comment.

THOMAS B. 
Rating:
4.0

Customer did not leave a comment.

JOHN L. 
Rating:
3.0

Customer did not leave a comment.

lori D. 
Rating:
5.0

Customer did not leave a comment.

RON M. 
Rating:
1.0

I had a bad experience.. I reserved a uhaul for Saturday @10 at 701 Wright location. I was there a hour waiting for them to open. Call got another location which it was on Dothan Rd hot there was there a hour couldn't get in left came back was the same thing for about 15 minutes until they finally walked me through. I hope the time be better because my day was not successful with what I needed the truck for

Shavonna M. 
Rating:
5.0

Customer did not leave a comment.

ROY O. 
Rating:
1.0

The guy name Greg holds unnecessary conversation with people he know for 30 to 45 minutes. He goes in and run people cards without notifying the card holder. Very unprofessional and needs to close down.

SHALONDA C. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B. 
Rating:
5.0

Excellent customer service. They not just running a business, they care. God bless them.

RODNEY P. 
Rating:
5.0

Customer did not leave a comment.

TINA G. 
Rating:
4.0

Customer did not leave a comment.

James A. 
Rating:
4.0

Customer did not leave a comment.

DANNY B. 
Rating:
4.0

Customer did not leave a comment.

FRANK T. 
Rating:
5.0

Customer did not leave a comment.

Kenny A. 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE M. 
Rating:
4.0

Customer did not leave a comment.

DEL M. 
Rating:
5.0

Customer did not leave a comment.

Russell K. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL K. 
Rating:
5.0

They let me order a 26' knowing they didn't have any an I wasn't compensated for it either.

MARK F. 
Rating:
3.0

Customer did not leave a comment.

MARCIA B. 
Rating:
4.0

Customer did not leave a comment.

AMBER H. 
Rating:
5.0

Customer did not leave a comment.

SONIA V. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
4.0

Not anything that I can think of, they went over the contract form very well, answer my questions and the manager had a very, very positive attitude. A job well done.

DARLENE P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

KAYLA W. 
Rating:
5.0

Mr.Greg and his staff were very friendly and courteous!!They made sure I had everything I needed and were very thorough with the instructions!!

WILLIAM M. 
Rating:
3.0

Would love to have a check in time of noon. Because it was pouring rain and we were 35 minutes late checking it in and got charged for another day. My piano did not need to get wet.

Joshua H. 
Rating:
1.0

Customer did not leave a comment.

Kristina H. 
Rating:
5.0

Service was Super great customer service

JOANNE C. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA P. 
Rating:
5.0

Customer did not leave a comment.

LINDA H. 
Rating:
5.0

Customer did not leave a comment.

ROBYN M. 
Rating:
5.0

Craig and Branden were great! They went above and beyond.

Clara F. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

Erick J. 
Rating:
5.0

Customer did not leave a comment.

Erick J. 
Rating:
3.0

Jaden and them did a great job. I just had issues with the online schedule and getting a call after the 24 hour window before my pickup

ROLAND H. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
3.0

Customer did not leave a comment.

TRINA D. 
Rating:
2.0

This location advertises 24/7 drop off on the U-Haul website which is why I picked it. I called the location when I arrived on Saturday at approximately 2pm to let them know I arrived. The phone rang at least 20 times and when someone finally answered the first thing he said was that the location was closed. I reminded him that U-Haul advertises him as 24/7 dropoffs and said go ahead and drop it off and I'll check it in sometime Sunday. Luckily it was a 2 day rental and I was dropping off a day early. Also, the dirt parking lot had several treacherous mudholes that I was afraid I was going to get stuck in. Would not do business here again.

Jonothan W. 
Rating:
4.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Excellent Excellent Excellent

JEFFERY T. 
Rating:
5.0

Customer did not leave a comment.

CIERRA J. 
Rating:
3.0

The physical was full holes.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

NIKITA C. 
Rating:
5.0

They were real nice and very professional I would recommend your survives excellent

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Danny M. 
Rating:
5.0

Great service

JAMESALBERT A. 
No reviews have been submitted for this location.

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