I know they have to check hookups, etc. But this was ridiculous. He did everything but give the truck a rectal examChristina A.
Customer Reviews for JP Quick Stop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They was so helpful and friendly, and professional. That is where I go and tell everyone. They made sure everything was correct for our safety, and made corrections to make sure we were safe.ROBERT B.
This Retailer is AWESOME! Always extremely helpful. He is hands on with the rental equipment. I highly recommend JP's Quik Stop!Randy S.
Everything was excellent!!!🙂Ricky G.
This location was very unprofessional. I was given so many problems there when it was time for me to return. I felt unsafe and very confused.COREY C.
Owner was friendly and helpful! Would use his equipment againNathan M.
It was great to be able to drop off so close to home.Glenda M.
Customer did not leave a comment.HARRY D.
The store clerk acted as though we were a bother to him. Then, We had to run to advanced auto for an adapter for the lights and when we returned less than 15 minutes later the clerk that was at the store told us that the only guy who knows how to do the uhauls was gone and would be back in 30 minutes we waited an hour when he finally showed up. We didn't get our text to make sure the trailer was ok before we left and we still haven't received our text to let us know we dropped the trailer off on time. I will not use this location again!Henry S.
The truck as no air conditioner and I literally burned my feet after driving 8 hours with the heat from the truck transferring into the truck.David R.
Customer did not leave a comment.WALTER R.
Customer did not leave a comment.Emily L.
My utility dolly that I paid for wasn't in the truck so I wasn't able to move all of my things.Katanjanika R.
Customer did not leave a comment.Crystal J.
Customer did not leave a comment.JITENDER B.
Cashier was very rude & not friendly.Kept insisting I get Insurance.Kept telling me Texas was many miles.I know that because I live here .Was born & been to Mississippi many times too. acted like my credit Card wasnt good either.debradixon D.
Customer did not leave a comment.DESTINEQUA S.
Everything was goodJedaiah S.
Both pick up and drop off locations were great. Wonderful customer service. Easy access to equipment.Kenneth V.
Customer did not leave a comment.Joe D.
Very nice folksGene M.
Need to be sure the tires are in better conditionHarry F.
Customer did not leave a comment.LEON W.
Customer did not leave a comment.TRISTINA G.
Rick @ JP's was super! Although i was told I'd have to pick up at a location nearly 40 miles from me, he worked it out to get the truck to his place so it would be more convenient for me! Super helpful!!ANGEL W.
Customer service was outstanding! The owner went out of his way to try to accommodate my needs.Randy S.
Excellent exceptional CustomerserviceCALVETIA L.
Customer did not leave a comment.STEVE S.
Customer did not leave a comment.chris L.
For local people who live in the area it is okay. For me the location was far away and inconvenient. The overall experience with uhaul is overpriced and equipment is difficult to find for anything other than local rental. The equipment was dirty, poorly maintained and I had to hook up my own equipment to use.PERRY B.
U haul could refund 1 day if you don't use it.barbara P.
Customer did not leave a comment.Larry T.
Great servicejames R.
The person at this location was very helpful to us!JOEL H.
Customer did not leave a comment.KATHRYN M.
The trailer had a bad tire when i picked it up. Fortunately i had time to have it repaired before we had to leave.Steven M.
Would have been nice to have a larger trailer for rent but this small one worked out fine. Staff was courteous and professional.Cecil Alan M.
Store was not ready for pickup. Waited 20 min for uhaul personnel To arrive. Took another 30 minutes for computer to boot and print paperwork. Assistance to attach trailer was great and helpful.PHIL H.
Customer did not leave a comment.Jason S.
I was charged $120 instead of the $104Ericka S.
Customer did not leave a comment.DAVID S.
Customer did not leave a comment.David S.
We had to wait an hour after pickup time before the guy who rented equipment, even got there.William P.
There was no drop box so couldn't return after hours. We returned key to cashier of gas station who didn't know what a drop box even was.Kim C.
Customer did not leave a comment.Marcellous W.
Customer did not leave a comment.James S.
Customer did not leave a comment.Anthony K.
Customer did not leave a comment.REBECCA A.
Customer did not leave a comment.ELIZABETH A.
Customer did not leave a comment.JUSTIN P.
We were only 1 hour late returning the equipment and had to pay another $85.Jebadiah G.
Nothing, because I didn't have a u-haul reserved. However, I walked in and asked for a u-haul. They had one available with no reservation, therefore I rode away with a u-haul. Reservations are required but they worked with me and I was GRATEFUL!!TINA E.
Staff at JP Quickstop were extraordinarily helpful!JAMES E.
Praveen and his staff did a fabulous job getting us set up and ready to roll. Would recommend them highly!!JAMES E.
After contacting a U-haul in Brookhaven MS, she was very UNFRIENDLY and didn't have the time to help me find a trailer. So I drove almost 40 miles and found one at JP's. He went out of his way to help me with my needs. Maybe Brookhaven could take a lesson from JP or closed their doors one. Thank you Uhaul and JP for helping with Wreathes Across America.Steven B.
Customer did not leave a comment.Melanie F.
Customer did not leave a comment.JOSE O.
Customer did not leave a comment.john S.
need to upgrade computer system--too much wait time in pickup and delivery back to them even after I had done everthing on linenicholas K.
Very helpful when returning trailer.Mary H.
Great customer service. Everyone was very helpful.David M.
Customer did not leave a comment.Allison G.
Pick up of trailer was fine but a closer location would have been nicer , furniture pads were not available where trailer was picked up ( this is what agent at trailer pick up depot reported to us ) this resulted in our having to pick up pads at another location , a bit inconvenientRandal John N.
Customer did not leave a comment.BENITA M.
Had to wait a few minutes for the person who handled the U-Haul business to arrive, but return was handled with ease.Frederick K.
Customer did not leave a comment.jim S.
Customer did not leave a comment.Lisa W.
Customer did not leave a comment.BENJAMIN W.
Truck was dirty. System was down when I went to pick up. Took 2 hours to get the truck. It was 30 miles out of my way and not where I wanted to pick up. The people were nice but I won't be using uhaul again bc of alllll the issues we had.JESSICA G.
I use JPQuick Stop only because UHaul assigns it as a drop off location. The personnel are not helpful. It takes THREE people to check the equipment in - and some of them do not stay onsite. The girl onsite has to CALL her brother to come to the site to check the equipment. The first time I tried to drop off a truck the girl told me they did not â€œdo that.â€ I had to call UHaul with her standing there while I was on the phone with UHaul to tell her HOW to accept the equipment. If I'm assigned this location in the future I plan to contact UHaul for a change in drop-off location.BARBARA H.
Customer did not leave a comment.JERRY J.
Customer did not leave a comment.Louis L.
Staff were very polite and very helpful!Robby C.
Customer did not leave a comment.RALPH L.
Customer did not leave a comment.BILLY P.
Customer did not leave a comment.daphine F.
Customer did not leave a comment.JERRY B.
Customer did not leave a comment.John A.
Customer did not leave a comment.Alicia J.
Great location even Greater Dealer very nice and helpfulKANWAR B.
Customer did not leave a comment.trisha R.
Remove these folks from uhaul--absolute joke--bunch of arabs that can't speak english. great job uhaulCHARLES B.
Customer did not leave a comment.Harper J.
One of the tie-down straps for the tire was broken...we didn't discover in tilme to trade it out.Virgil B.
Customer did not leave a comment.kevin D.
The person that helped hook up trailer lights cause the light wires to get caught under the automatic brake assembly shorting out the fuses on the truck and breaking wires. No lights till I stopped and replaced fuses and spliced the wires together. Also safety chains are to long. You have to twist them to keep from dragging on the ground.ronald P.
Customer did not leave a comment.Drashinda B.
Customer did not leave a comment.Francis M.
Good experience. Dealer was very polite and handled my transaction professionally.DAVID S.
The U-Haul rental service is very unimportant to the owners of the convenience store they are more interested in making you wait while they cut sandwich meat sweep the floor talk on the phone or take care of store customers the U-Haul is very secondary to them and was not in any way concerned about takin care of me in a professional expeditious way as a U-Haul customer saying they were simply and the U Haul Seemed like they were in it for a little extra cash.MICHAEL M.
Customer did not leave a comment.Erik B.
Gave more discountsCHRISTINA S.
Customer did not leave a comment.Thomas W.
Customer did not leave a comment.Jim S.
Customer did not leave a comment.Sonja J.
Customer did not leave a comment.Sheila J.
We have rented/dropped off several times. Have always been treated with thus utmost respect.Sonja J.
Nothing g of uhaul endMILES A.
Customer did not leave a comment.SHANNON R.