Customer Reviews for Meme Marketplace
(U-Haul Neighborhood Dealer)

482 reviews

12189 Folsom Bl   Rancho Cordova, CA 95742

(916) 790-5914

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 11 am - 5 pm
Special Operating Hours
  • 8/15/2022: Closed

Services at this Location:

Contact Us

(916) 790-5914

12189 Folsom Bl
Rancho Cordova, CA 95742

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 11 am - 5 pm
Special Operating Hours
  • 8/15/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tim S. 
Rating:
1.0

The gates close before drop off time! They said next time find a different place that doesn't close there gate at 6pm and charger me for 2 full days!

Yaro D. 
Rating:
5.0

Customer did not leave a comment.

Yosief G. 
Rating:
5.0

Customer did not leave a comment.

Jeremy S. 
Rating:
5.0

Customer did not leave a comment.

steven O. 
Rating:
5.0

Customer did not leave a comment.

Giovanni M. 
Rating:
5.0

Customer did not leave a comment.

JARED E. 
Rating:
4.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Brandy V. 
Rating:
5.0

Customer did not leave a comment.

jefferson B. 
Rating:
2.0

When I decided to rent a trailor I ordered a 4 by 8 trailor to pull behind my vehicle which was perfect for what we needed. The website confirmed you had it and my reservation was confirmed. Come to find out after I booked it you didn't have that size only the 5 by 8. I was charged for the 5 by 8 which was more money. U-Haul needs to update the website when you are sold out of something and certainly should not charge more money for a bigger size if you run out of things. Not good honest business. Rental cars don't charge you more if they run out of small cars

jeff G. 
Rating:
5.0

Customer did not leave a comment.

Bernard F. 
Rating:
4.0

Quick and helpful.

Sybil H. 
Rating:
3.0

Van was supposedly new but the way it sounded and the way it drove, had a hard time believing that it was new. Nice people but not so great equipment.

Angela K. 
Rating:
5.0

Great experience. No improvements.

Rachel R. 
Rating:
5.0

Customer did not leave a comment.

Hariraagav N. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

Nate H. 
Rating:
1.0

Hands-down the worst experience I've ever had, I was transferred to four different locations to pick up a truck. When calling to confirm back to the original location, I was transferred four different times to four different representatives to, in two different states. When talking to the representative at the location, he just agreed with me that U-Haul was terrible at communicating when a truck might be available even though I had confirmation.

Dan M. 
Rating:
4.0

Owner was very friendly

BOBBIE B. 
Rating:
5.0

I absolutely loved working with Meme Marketplace, they were extremely helpful and had everything I needed.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

brad L. 
Rating:
3.0

I had a reservation setup for pickup at 9:00. The only person who can do U Haul check outs was the owner of the facility. He was 30 minutes late to work today. Not professional at all for your customers.

Kyle B. 
Rating:
5.0

They were extremely helpful and flexible when we needed to make last minute changes.

Caitlyn R. 
Rating:
5.0

Will never rent from another location again!! This place was fantastic. A great change from my normal Uhaul experiences.

Brian M. 
Rating:
5.0

You can expect a super clean vehicle, great service from an amazing staff. This is how it's done. Thank you!

Steve L. 
Rating:
5.0

This is an exceptional U-Haul location thanks to the owner. From my very first telephone conversation with him, I felt very reassured and confident that Jimmy was very competent, knowledgeable, accommodating, good-humored, caring, and professional. I have rented from U-Haul many times, but this was my best experience ever. Thanks Jimmy!

Maria S. 
Rating:
5.0

After hour drop off

Robert K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Nice to Work With. Great location.

JENNIFER H. 
Rating:
5.0

Customer did not leave a comment.

Vinita K. 
Rating:
5.0

It was a pleasant experience at pickup and the return.

Clarence llamar P. 
Rating:
4.0

Customer did not leave a comment.

Ronnie K. 
Rating:
5.0

Friendly and good service.

Daniel L. 
Rating:
5.0

Nothing

Derick G. 
Rating:
5.0

The owner is excellent. Very attention be and explained everything in detail.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Bill W. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE C. 
Rating:
3.0

I had a friend return truck as I was ill. Thus, I cannot accurately comment on this location. The truck was cleaned thoroughly & we were expecting a $25 refund. This did not occur. Location has not responded to email reply for receipt.

Kelli G. 
Rating:
5.0

Great experience and awesome staff.

Jose C. 
Rating:
5.0

Customer did not leave a comment.

Abderrahmane M. 
Rating:
4.0

Customer did not leave a comment.

Alicia H. 
Rating:
1.0

The guy lied to me! I had for gotten to put gas in the truck at delivery the guy told me I could either go put gas in or they will do it for me for $15.00. I looked at my receipt and got a $30.00 service gas charge and a $28.00 charge for gas! This was wrong for him to lie to me! I would have out gas in my self I want a refund!

Katarina S. 
Rating:
5.0

I have rented many U-Hauls, the owner took more care and interest renting the equipment than anyone I have ever dealt with. I returned the equipment in the same condition I rented it and was in and out in minutes. I am renting there again next week.

Nathan H. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

Customer did not leave a comment.

scott R. 
Rating:
5.0

Thumbs up

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

MARCUS R. 
Rating:
5.0

I was lucky I got a new van to drive to Seattle and it was great.

BRIEN O. 
Rating:
5.0

Solid owners.

ROGER A. 
Rating:
4.0

Customer did not leave a comment.

MARIANNE S. 
Rating:
5.0

Customer did not leave a comment.

Alan S. 
Rating:
5.0

Limited communication skills, a bit challenging to find.

JOYCE M. 
Rating:
5.0

Easy drop off. Friendly staff.

KEVIN A. 
Rating:
5.0

Check in service and check out service was quick and easy. Best place to rent a uhaul

Greg T. 
Rating:
5.0

Customer did not leave a comment.

Wade R. 
Rating:
5.0

Customer did not leave a comment.

Marc W. 
Rating:
5.0

All around excellent!

Wendy D. 
Rating:
1.0

Customer did not leave a comment.

ALLISON E. 
Rating:
5.0

Customer did not leave a comment.

Austin P. 
Rating:
5.0

Customer did not leave a comment.

Cesar M. 
Rating:
2.0

Customer did not leave a comment.

Andrea S. 
Rating:
5.0

Customer did not leave a comment.

jose C. 
Rating:
5.0

Customer did not leave a comment.

Lindsey C. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Francisco H. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Excellent customer service. Trailer was clean and in good order. Whole process was fast and easy.

Carl P. 
Rating:
4.0

Not have a customer reserve at one location and you change locations, making it much further and inconvenient for the customer!

Vickie S. 
Rating:
3.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Great service. Nice people

James K. 
Rating:
1.0

I was originally scheduled to rent the equipment at another location and was never told about the change. I was also told I could return the equipment to another locations and then told I could not. Clerk blamed me for the mix-up. PISSED ME OFF!

Frank H. 
Rating:
5.0

Customer did not leave a comment.

Edward T. 
Rating:
5.0

No changes recommended

Stephen H. 
Rating:
3.0

Customer did not leave a comment.

Vickie S. 
Rating:
4.0

Customer did not leave a comment.

Saint Johns P. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Nothing. Thanks

Timothy S. 
Rating:
5.0

Perfect Trailer

Frederick H. 
Rating:
5.0

I have no suggestions for improvement. Equipment was available and clean, service was very friendly and accommodating, location had lots of U-Haul supplies in stock and is in a very convenient location. I highly recommend this U-Haul location!

Coral F. 
Rating:
5.0

Nothing, it was a very pleasant experience!

Michelle S. 
Rating:
5.0

I had the wrong location when I brought it back but the staff was so helpful that they were able to change my return location.

Victoria T. 
Rating:
4.0

The Customer Service was excellent!!!

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

The people at this store are so friendly and helpful. Thank you so much for being in business. I have rented many times and every time you guys outdo yourselves. Thank you.

David I. 
Rating:
5.0

I found I't online

YOLANDA H. 
Rating:
5.0

Customer did not leave a comment.

Thomas N. 
Rating:
5.0

Customer did not leave a comment.

william A. 
Rating:
5.0

Excellent customer service. Very friendly!

Ian M. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Bilal S. 
Rating:
5.0

They were very pleasant to work with.

Diane M. 
Rating:
2.0

Let customers know that this location is not a 24 hour drop off location. I picked up my truck at 1pm using Truckshare and no one told me the location closed at 4:30pm. My car got locked in their facility until the following morning and I missed a day of work because of this,

Aaron L. 
Rating:
5.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

The trailer had been dropped off moments before I arrived with a bad tail light, but no reflection on the location. Jimmy stayed after his closing hours to complete the repair.

David O. 
Rating:
1.0

Horrible experience. Please read my account notes. Uhaul has ruined my life.

Brazil F. 
Rating:
5.0

Customer did not leave a comment.

LINDSAY P. 
Rating:
4.0

Customer did not leave a comment.

Joel F. 
No reviews have been submitted for this location.

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