Customer Reviews for Paris Feed & Animal Health
(U-Haul Neighborhood Dealer)

385 reviews

306 W Jasper St   Paris, IL 61944

(217) 465-8509

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 9/3/2022 - 9/5/2022: Closed

Services at this Location:

Contact Us

(217) 465-8509

306 W Jasper St
Paris, IL 61944

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 9/3/2022 - 9/5/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Daren C. 
Rating:
4.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
5.0

Customer did not leave a comment.

Sascha B. 
Rating:
5.0

This is the second time I rented from Uhaul from this location. They are always friendly and helpful to my needs. 100% satisfied with use their service again if I need to

Sandy S. 
Rating:
5.0

Ball joints need replaced due to popping while turning. A/c warm while sitting at an idle. Gets colder while driving. No radio

GArrett E. 
Rating:
5.0

Customer did not leave a comment.

JULIO C. 
Rating:
5.0

very clean and well organized environment where I picked up my Uhaul truck. Representative was very knowledgeable and kind

Karen H. 
Rating:
5.0

Customer did not leave a comment.

Zane G. 
Rating:
5.0

It was awesome!

Lynnette R. 
Rating:
5.0

No need for improvement, friendly and knowledgeable people to deal with.

LouisF M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie G. 
Rating:
5.0

Customer did not leave a comment.

Becky C. 
Rating:
5.0

Customer did not leave a comment.

JULIO C. 
Rating:
5.0

Trailer was well maintained, clean and ready to go as promised! I would HIGHLY recommend this business to anyone!

STEVE M. 
Rating:
5.0

Friendly and efficient

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Nancy D. 
Rating:
5.0

The online service is where we had issues. No issues with the actual locations. The website had issues with our reservations. The truck size kept changing. I had to call several times to change it back to the correct one. The trailer ended up reserved an hour away, which we found out the day of. We didn't end up using it. Then when we got to the storage unit the reservation was lost. We had to drive all over Houston and it ended up being in a different town 45 minutes away from us. I had confirmed all these reservations at the places the week of. Terrible experience because of the website. Made moving across country an awful experience. Customer service was great by phone and at the locations but it was truly traumatic. I want it to be clear that it was completely a reservation issue and seemed to be all website issue no fault of the locations or people I dealt with by phone they were fabulous.

SUSAN B. 
Rating:
5.0

The lady who works there is so nice and perfetional at the same time. I found my new Uhaul store. Thanks uhaul!

Ann H. 
Rating:
5.0

The truck that I rented seemed to be fine, the rental place didn't know that the truck roof leaked and with the ice melting that day after loading my things on the truck and the short move to my new location my things got wet from the leaking roof

LORETTA T. 
Rating:
5.0

Customer did not leave a comment.

ROY G. 
Rating:
5.0

The only issue is that we set up a month in advance so that we could pick up in Charleston , not 30+ miles away. Also, the person that called to let me know that we were picking up 30+ miles was extremely rude.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Amy H. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Josh G. 
Rating:
5.0

Customer did not leave a comment.

BRIAN V. 
Rating:
5.0

Your user interface needs upgrading. We checked the price for drop-off at a different location and when I decided to bring it back to the original location, it made the user start all over again. Very time consuming. Especially if was a short term or emergency.

SAMANTHA A. 
Rating:
5.0

Customer did not leave a comment.

Glexy P. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

colin H. 
Rating:
5.0

Customer did not leave a comment.

KRISTA J. 
Rating:
5.0

Excellent customer service. Could not have done a better job.

PHILLIP T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

The 15 ft uhaul DC2393H AG16313-AG has a very bad leak it was raining and the rain was pouring into the inside where our mattress couch and dressers were. The mattress couch cushions were soaked the dressers were damaged as well.

VINCENT J. 
Rating:
5.0

Super nice people

KARA P. 
Rating:
5.0

they had good customer service

Carl R. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
1.0

The catalytic converter was cut off prior to my rental. Truck was embarrassing and ridiculously loud. And once again, I was overcharged and will have to make calls to get that taken care of, last year when I used a uhaul, it took a couple months to receive my “over charge” back.

KAYDIJA A. 
Rating:
5.0

Donna was extremely helpful and courteous. Renting was quick and easy.

Frankie H. 
Rating:
3.0

Where to start. First we had called uhal on the 7th of June and was to pick up a uhal from terra haute on the 18th. We get to the location and they have no uhal only the car hauler. The man there calls uhal and they said we could take the car hauler and go to IL the next state over to get a 26foot uhal. Mind you we asked for a 15foot on the 7th of June and they said they had them in. So when I talk to the lady at uhal she said take the car hauler and go get the 26foot truck and we will give you 50 extra miles. I drive a car how am I to take the hauler? And 50 miles I live 45miles from this location in terra haute and now its alone here 28miles to the next uhal. How does this make any sense? Its uhals fault not the Paris IL location fault. BUT we get to the IL location get everything and dang if the location didn't call me a few hours later and tell me they forgot to charge me for the car hauler. Can any get it together.

JACKSON F. 
Rating:
4.0

Customer did not leave a comment.

dale S. 
Rating:
3.0

Customer did not leave a comment.

HUGH T. 
Rating:
5.0

Customer did not leave a comment.

Ciji A. 
Rating:
5.0

Excellent service Donna really help out

EDWARD D. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Customer did not leave a comment.

KARLLA R. 
Rating:
5.0

Customer did not leave a comment.

Valerie G. 
Rating:
5.0

Customer did not leave a comment.

Valerie G. 
Rating:
5.0

Customer did not leave a comment.

DELMAR P. 
Rating:
5.0

very satisfied

KENT W. 
Rating:
5.0

Customer did not leave a comment.

JERRY C. 
Rating:
5.0

Customer did not leave a comment.

GREGORY A. 
Rating:
5.0

Customer did not leave a comment.

Mashall V. 
Rating:
5.0

I attempted to rent from the Rodeway Inn first, but quickly realized the man I was dealing with was trying to rip me off by over charging me. Thankfully I have previous business dealings with Donna and Alan from the feed store and was able to contact them via personal cell phone. They gladly came into the store after their regular business hours to help me get the UHaul I needed at the correct price. Uhaul should be absolutely ashamed to allow the people at Rodeway Inn to continue to do business.

AUDREY I. 
Rating:
5.0

Customer did not leave a comment.

Pat R. 
Rating:
5.0

Customer did not leave a comment.

Kent M. 
Rating:
5.0

Customer did not leave a comment.

Tiffany G. 
Rating:
5.0

Everyone can use a better deal but it was a good value already.

Steven P. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
5.0

Customer did not leave a comment.

Bryce G. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Excellent service! Honest and informative about everything. Very thankful it is here.

Mary M. 
Rating:
5.0

Was in a tight move in schedule situation and despite some initial computer issues was able to get phenomenal and compassionate service. I really appreciated the extra effort put in.

Sean O. 
Rating:
4.0

Customer did not leave a comment.

Anne H. 
Rating:
5.0

Nothing, everyone was very helpful, knowledgeable, and polite.

James S. 
Rating:
5.0

Customer did not leave a comment.

Molly M. 
Rating:
5.0

Customer did not leave a comment.

MARGERY C. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Lisa E. 
Rating:
5.0

They are fine as they are.

Kevin L. 
Rating:
3.0

The U-Haul company charges way way too much. Unbelievable how much it costs. ??

CAROL A. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

This location is excellent and obvious they care about the condition of the equipment and customer service. They are a first class dealer and I'd appreciate it if you would commend them for their service.

David P. 
Rating:
5.0

I believe her name was Carol, she was extremely friendly and helpful, would definitely work with her again!

Danielle C. 
Rating:
5.0

Everything was great. Very polite and professional. Had me ready to go quickly and without hassle. Very nice experience.

Kody T. 
Rating:
5.0

Customer did not leave a comment.

Frisse AND Bre L. 
Rating:
5.0

Customer did not leave a comment.

Kelly L. 
Rating:
5.0

We had reservation at terre haute Indiana and no one showed up for us to pick it up. We were moving my mother who had a sever stroke very stressful and we were really strapped for time. NOT HAPPY with terre haute. At all not sure how they stay in business. If Paris IL location had not been able help we would have been in serious trouble.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
Rating:
5.0

Customer did not leave a comment.

Miles D. 
Rating:
5.0

Nothing.

John B. 
Rating:
5.0

Customer did not leave a comment.

Raim S. 
Rating:
5.0

Very courteous

susan M. 
Rating:
3.0

Customer did not leave a comment.

Mikqual P. 
Rating:
2.0

Customer did not leave a comment.

Kimberly C. 
Rating:
5.0

Requested pickup in Danville,IL. Location required 2 + hrs out of move day to get truck. Appreciated extra mileage and extra day extension. Really needed the time during window arranged. Confused why invoiced for additional day after drop off.

Roger C. 
Rating:
5.0

Nothing comes to mind. The Vietor's did a great job taking care of my needs.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Frisse AND Bre L. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

The owners of this business are very kind and professional. Great place to go!

Susan B. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
4.0

Customer did not leave a comment.

ELLIS V. 
Rating:
5.0

Very accommodating people and location. Loved the family atmosphere.

Jacqueline L. 
Rating:
5.0

Very easy and quick. Polite and efficient. Definitely recommend.

Amy H. 
Rating:
5.0

Very helpful!! Nice people.

Evelyn H. 
Rating:
5.0

Everything was perfect!

First Mid B. 
Rating:
5.0

Simple friendly service.

Genettia D. 
Rating:
5.0

They contacted me about my box and when I was going to be down. Not knowing when i was going to show but was hoping before 5 and they even stayed late for me to unload it.

Dawn a.  |  Overall Experience 
No reviews have been submitted for this location.

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