Customer Reviews for Pot O Gold Resale Shop
(U-Haul Neighborhood Dealer)

136 reviews

2234 State Hwy 149   Carthage, TX 75633

(903) 263-0581

Location Hours

  • Mon-Sun: 10 am - 5 pm
Special Operating Hours
  • 8/9/2022 - 8/10/2022: Closed

Services at this Location:

Contact Us

(903) 263-0581

2234 State Hwy 149
Carthage, TX 75633

Services at this Location:

Location Hours

  • Mon-Sun: 10 am - 5 pm
Special Operating Hours
  • 8/9/2022 - 8/10/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Kena K. 
Rating:
2.0

Not a nice place to rent a uhaul. Place was filthy and hard to find a working door.

Jerry G. 
Rating:
5.0

Customer did not leave a comment.

Misty B. 
Rating:
5.0

Customer did not leave a comment.

Daryl B. 
Rating:
2.0

At 10:00 business was not open and upon arrival was told I was 2 - 2.5 hours early! I said no reservation was for 10:00 and he said no so I told him I had paperwork as proof he stated he would like to see that. I provided paper with reservation number and time and he said well let me go turn everything on. We wasted time ........... Multiple times renting with Uhaul several times we have run into idiots you use to rent your equipment out!

LESLIE T. 
Rating:
3.0

Customer did not leave a comment.

Nicole H. 
Rating:
5.0

He did not check in my return til 2 days later after I called and reminded him.

William P. 
Rating:
5.0

Customer did not leave a comment.

Joe H. 
Rating:
5.0

We have used this place several times in the past. It is excellent!

Cindy G. 
Rating:
5.0

Customer did not leave a comment.

Lashunon B. 
Rating:
5.0

very helpful.

Susan H. 
Rating:
5.0

First time at this location and I didn't expect anyone to be there on a Sunday morning but we were greeted when we dropped off the truck. The uhaul Rep was very friendly and answered all of our questions. Will definitely use this service again!

Marlo R. 
Rating:
5.0

Have used them before and they always do a great job.

Drew N. 
Rating:
5.0

Customer did not leave a comment.

JENIFER W. 
Rating:
5.0

Customer did not leave a comment.

Heath N. 
Rating:
5.0

Customer did not leave a comment.

HILLARIE B. 
Rating:
5.0

The uhaul app tried to give me another address on loop in Carthage to drop off truck. I did not want to drop off there. The app should give you a choice on location as I could not self return. Please add Pot of Gold drop off to your app.

Cindy I. 
Rating:
2.0

This uhaul dealer is a bit eccentric. The pick up and drop off were easy enough…. The guy that runs it told us he could have done a better price if we hadn't of booked it online… (on our June 4th rental). He charged us $60 and gave us a larger trailer than we ordered saying that the only one he had had a wiring problem, but he would give it to us for the 4x8 price. Then he gave us a $1 discount. The trailer we rented on return trip on June 16th cost about $29 less for the same size. I'll choose another dealer in Carthage Tx next time.

Tammy S. 
Rating:
5.0

Customer did not leave a comment.

Joshua K. 
Rating:
2.0

Uhaul system was down cost us an hour waiting had to drive into town for bathrooms. Not good......

Leslie T. 
Rating:
5.0

Not a thing. Mark was extremely helpful, professional, and went above and beyond to make sure everything went smoothly. Great customer experience.

James W. 
Rating:
5.0

Was the easiest and smoothest rental I've ever made. They were ready for me when I got there and even came out to check me back in, even though it was past business hours. Very satisfied and would definitely recommend this location!

Damon B. 
Rating:
5.0

Customer did not leave a comment.

Patti K. 
Rating:
5.0

During our travels, it rained, and there was a leak in the U-Haul. Our mattress, multiple boxes, and other items were soaking wet when we unloaded them. I have tried to contact the General Manager in Lubbock, but I have not heard anything. Overall, I was not satisfied with the leak in the U-Hual. If there is anything that could be done (refund, discount, etc.) we would appreciate it. Thank you.

AUSTIN D. 
Rating:
3.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Jodie P. 
Rating:
5.0

This uhaul location went above and beyond everything I would expect. I had a double front tire blowout on my jeep being towed by motorhome. The owner brought me a car dolly, a hitch bar and ball and helped me load jeep. Unbelievable service you dont see much anymore. Felt more like a friend helping a friend than a business.

David W. 
Rating:
5.0

Dude was awesome AF! I could not have asked for a better man to have dealt with. Clearly this gentleman understands east Texas hospitality!

JAMES L. 
Rating:
3.0

Customer did not leave a comment.

Kristen W. 
Rating:
5.0

Customer did not leave a comment.

Thomas N. 
Rating:
5.0

Customer did not leave a comment.

TERESA S. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
3.0

Customer did not leave a comment.

jessie V. 
Rating:
3.0

Customer did not leave a comment.

Angus J. 
Rating:
3.0

Customer did not leave a comment.

Kontonya A. 
Rating:
5.0

Customer did not leave a comment.

Teresa Y. 
Rating:
4.0

Customer did not leave a comment.

MICAH B. 
Rating:
5.0

In Carthage or Tatum Texas go see Pot O Gold!!! Very Helpful! Super Nice!!! Down Home business you don't find much anymore. Thank You! The Rockwell Fan

Darci L. 
Rating:
5.0

Excellent customer service

Zayda M. 
Rating:
5.0

Customer did not leave a comment.

CHERE S. 
Rating:
4.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Russell R. 
Rating:
2.0

The phone checkin needs to have all the information from pre-check in.

Younda D. 
Rating:
4.0

The last two trucks I have rented from different areas both smelled very strongly of cigarette smoke. I traveled 1300 miles both times and it was almost unbearable with the migraine headache the smell caused. Other than that trucks were clean and ran well.

Sheli C. 
Rating:
5.0

Nothing comes to mind, we returned the 15' truck back to the original location we picked it up from. Easy, simple and we appreciate the southern hospitality.

Todd H. 
Rating:
4.0

Customer did not leave a comment.

Stephen S. 
Rating:
3.0

Customer did not leave a comment.

Shunterrica H. 
Rating:
5.0

Exceptional service would definitely rent from this location again

Dennis W. 
Rating:
1.0

Hire a worker with a better attitude he was rude

Joe W. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Maybe lesson time on checking in & out.

Sue G. 
Rating:
4.0

Customer did not leave a comment.

Jeff T. 
Rating:
4.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Customer did not leave a comment.

JOEL G. 
Rating:
5.0

Mark was fantastic. The trailer was ready and clean. Mark had a great attitude and was very helpful in connecting the trailer to my truck. He checked everything to make sure all the lights worked and all the chains were properly connected. He knows his job and knows what to do and keeps a positive attitude. Fantastic man and a strong hand shake. I would recommend anybody use him to rent a u haul from.

RICK D. 
Rating:
4.0

I really appreciated this location being open on a Sunday. It made drop off super quick and convenient

Alyssa P. 
Rating:
3.0

Customer did not leave a comment.

Tracy T. 
Rating:
5.0

Absolutely highly recommended, Mr. Mark D' U-Haul guy is fantastic, highly recommended, friendly and helped to get a better quote, even offered extra hours no charge, I got the truck ahead of the day II suppose to get it, that gave me extra hours to load and unload. I will rent again in few days

dan allan A. 
Rating:
5.0

Excellent service by Mr. Mark, definitely will get his service again.

dan allan A. 
Rating:
5.0

Customer did not leave a comment.

Noah C. 
Rating:
5.0

Customer did not leave a comment.

JENIFER W. 
Rating:
5.0

everything was good

STEVE O. 
Rating:
5.0

Good job you all keep up the good work

WADE E. 
Rating:
5.0

The people at the Carthage Hwy 149 UHaul drop-off were very nice and helpful.

Patty D. 
Rating:
5.0

See above

Chris L. 
Rating:
5.0

Customer did not leave a comment.

Jean M. 
Rating:
3.0

Customer did not leave a comment.

Joshua S. 
Rating:
4.0

Customer did not leave a comment.

JIM D. 
Rating:
5.0

Very helpful. Thank you.

alan H. 
Rating:
5.0

Mark went above and beyond in his assistance with my rental, I will recommend him to everyone in need of a rental. Especially after the way I was helped in Marshall Texas. I have nothing positive to say about any of them.

joe P. 
Rating:
5.0

Customer did not leave a comment.

Gordon G. 
Rating:
5.0

Customer did not leave a comment.

Nora Z. 
Rating:
5.0

We were suppose to take to other Carthage location but no one was there.

Cindy G. 
Rating:
5.0

Customer did not leave a comment.

Steven Y. 
Rating:
4.0

Customer did not leave a comment.

Cindy G. 
Rating:
5.0

Customer did not leave a comment.

Tony M. 
Rating:
5.0

Excellent service!!! Transaction was quick and smooth!! Super friendly!! I will highly recommend!

Kim A. 
Rating:
4.0

I had reservation for over a week at The Cubby Hole in Longview Tx... upon arrival they had rented my trailer out to the man in front of me. They then sent me all over Longview looking for a trailer from other U-Haul dealers. After 2 hrs I finally found one in Carthage and got it but if I could give my overall experience a review with U-Haul it would be one star. I had family and friends waiting for almost 3 hrs to get a trailer that I had reserved for over a week.

John M. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
3.0

Customer did not leave a comment.

Toni F. 
Rating:
5.0

The owner of this location is a role model for how one should always do business. 5 stars all day.

JACOB H. 
Rating:
5.0

Customer did not leave a comment.

Steven Y. 
Rating:
4.0

Only reason I did not give an excellent rating is because the person creeps me out but I knew that before renting from him.

Rhiannon H. 
Rating:
5.0

Customer did not leave a comment.

Phil S. 
Rating:
5.0

Customer did not leave a comment.

Cindy G. 
Rating:
5.0

Customer did not leave a comment.

nick S. 
Rating:
5.0

Marc was very friendly and a pleasure to work with look forward to using his services again!!!!!

sandra M. 
Rating:
1.0

Our rental which we had reserved for 2 weeks was rented out Friday before our Saturday rental and we were then sent to Carthage, Tx fifty miles away to pick up our truck. The owner was very nice, but rented us a piece of crap truck with a severe exhaust problem causing you to drive with window down to disippate carbon monoxide. Headlight was out and check engine light was on. When truck was returned the owner said the truck should have never been rented. Very disappointing experience!

Denise D. 
Rating:
4.0

Customer did not leave a comment.

Peggy L. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
4.0

Seeing as how this is 1 of 2 U-Haul locations in Carthage that I know of. It was a much better experience than last weekend. The only hassle was that he called us before it was due back which I felt was too much. The truck was great and I would much rather return to this location than the last one.

Joshua C. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

The Location where I pickup was VERY HELPFUL. Really Great Man.

jamie A. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Roger C. 
Rating:
5.0

Good service. Only recommended improvement would be to have available one or two open trailers. Only trailers available here are cargo (enclosed) and vehicle haulers.

Randall H. 
Rating:
5.0

Nothing!!! Dropping off was hendled Great.

larry J. 
Rating:
5.0

Customer did not leave a comment.

Traci N. 
Rating:
5.0

Customer did not leave a comment.

Krystal L. 
Rating:
5.0

Everything was a okay the representative was real nice

Chris M. 
No reviews have been submitted for this location.

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