Customer did not leave a comment.
Stuart M
Customer Reviews for Thomas Nursery & Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
N/A
GREGORY CNothing, everything was great
JOYCE BLower the cost
DOROTHY KAwesome people!! Very friendly!!!
TERREL Ggreat experience and very easy
janie aThe whole process was quick and the drop off location was perfect and very close.
Gwendolyen LThe keys for the uhaul that I rented were not in the drop box. I had to spend another 20 minutes trying to remedy the problem.
Joy RMy pickup location was changed last minute and added an hour to my trip. Pickup location did a great job. Online ordered furniture pads but didn’t receive them but did not see a charge for them. Overall experience was very good but not too pleased with the last minute change in pickup.
Tim TEverything was fine. A good experience. 👍
Kermit BLeave it alone, if it ain’t broke don’t fix it :)
Michael RThe owners of Thomas Nursery are fabulous !
DAVID BRenting the truck was horrible. We requested a place close to us & ended up having The location changed twice. We drive over on Friday to pick up after hours & the keys were not left in the box for us. We then had to drive back over the next morning. Upon arrival the staff was amazing & very apologetic for our inconvenience.
Kenneth MN/A
Keneshia WVery good people.
WILLIAM PRyan provided excellent customer service. He is a true asset.
Michael BVery easy rentals
Darren BGreat Service and very respectful people
Jayden BVery courteous and helpful staff! The rental I reserved was late coming in from the previous rental and the folks at Thomas Nursery did everything they could to get me out the door as quickly as possible. Great people!!!
Nathan PVery helpful and was very quick!
RONALD MIf I rent a trailer the chances of having the wire hook up is slim. This should be provided seeming how it is required to legally pull the equipment rented.
Christy FThe rental was in horrible mechanical shape. No pick up when gas pedal was pressed and the steering alignment was so bad it was hard to keep on the road. In my opinion it’s not a safe vehicle for rental in its current state.
JEFFERY DIt took 4 trailers before I had a good one. The owner got mad and snapped at me because I refused to keep connecting my truck to trailer to find a good one. Said that is the only way to see if they are good. They mixed trailer numbers, one trailer had fender falling off. One had light out. Another had piece welded to fender ramps to prevent full stow on ramps making trailer too low, an inch from the ground.
Don WThe one problem was the location of the keys. There was a lock on the main gate so you had to walk up and down an embankment to get to the key location. If the location is open it appears it would be better or they need to move the key box for 24/7 access.
Sherry BThey did great no complaints here
valerie mThis location ans easy to find. The app checkout process was super easy and explained everything . My only suggestion would be to have the lock key drop box closer to the gate for after hour pickup. We had to climb the fence to access the key drop box by the stores front door.
Kristi SGreat experience!
Robert GEasy and efficient drop-off
Howard BYou charged me twice for the truck I want my money back
RICKY MWe lost tread on one tire and had to do a service call. Not sure they could have anticipated. They were helpful and directed us on what to do. Would use them again.
Paula BGreat representative Good equipment.
zed kDid not have the dolly ready. Took almost 30 minutes to get it. Truck was not clean.
Timothy KWill rent from here again
Mark KThe price
Yasmeen GBring the price down some on renting a UHaul for only for renting for couple hours up to 6 hours. The pricing shouldn’t be that high if you only using it for the day you rented it out
Devin PExcellent service from everyone there.
Charles DNone
Cullen SVery nice, helpful and efficient
Rosanna RNothing, everyone was very helpful and friendly.
Dennis RMaybe you could have more of the larger trailers available
Cary Atold that auto transport had something wrong and they insisted did not. Had to call and arrange to swap out because there was a serious problem. The location originally rented from told us they were gling to tell uhaul not to allow us to rent again...horrible customer service at location in Farmerville Louisiana
Darrell APrompt and courteous service
WILLIAM PDon't double book the same trailer.
Lonnie BFamily owned and operated. Special people.
CULLEN SThey were great to work with and kept me up to date on any changes that had to be made.
KARL G