Customer Reviews for 1 Stop Pawn
(U-Haul Neighborhood Dealer)

139 reviews

4305A Gautier Vancleave Rd   Gautier, MS 39553

(228) 497-8156

Location Hours

  • Mon-Sat: 9 am - 9 pm
  • Sun: 9 am - 8 pm

Services at this Location:

Contact Us

(228) 497-8156

4305A Gautier Vancleave Rd
Gautier, MS 39553

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 9 pm
  • Sun: 9 am - 8 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Good job. Very courteous.

john N. 
Rating:
3.0

I received a phone call changing the drop off location from the one of my choice to 6040 Westpark Dr, Houston TX 77057. When we tried to return to the location on Wednesday, we were refused because they were full and told to go to another location further away and that 24 hour drop off was not available. Unit was dirty inside

Annette R. 
Rating:
5.0

The staff was very friendly, helpful and knowledgeable.

SHAN W. 
Rating:
3.0

I returned the trailer the same night. Called the next morning to let them know I returned it. Said he would close it out. Was charged an extra day. Reported it by email to Uhaul when emailed receipt. Have not heard reply.

Lawrence S. 
Rating:
5.0

Customer did not leave a comment.

june L. 
Rating:
4.0

Customer did not leave a comment.

Lindsey G. 
Rating:
5.0

Customer did not leave a comment.

sara D. 
Rating:
5.0

Excellent service as always best place in town

jimmy G. 
Rating:
5.0

Everything was perfect. My truck and car hauler were hooked up and ready to go. Was given the option to leave my full truck there until my closing (one night). David was kind and caring.

Jean A. 
Rating:
5.0

I was very pleased with 1 Stop Pawn. They were very friendly and very helpful! The UHaul was supposed to have a dolly and furniture dolly, but there was none available. The owner made sure to remove the charges for these items. Also, the ramp on my 20' truck was not working properly.

Ramona M. 
Rating:
5.0

Person at the counter replaced a faulty lighting wire to ensure our trailer was in working order. Took care of us quickly at the counter too. The trailer smelled terrible but once my wife cleaned it out the smell was not bad. I guess it's just the nature of being closed up in our hot wet climate.

Tony G. 
Rating:
1.0

This was the worst experience that I've ever had with Uhaul. My pick up location was for Pascagoula but they double booked and I was sent to Gautier. That truck was pulling and going slow. It was a horrible experience.

Maurressa W. 
Rating:
5.0

Customer did not leave a comment.

donnie D. 
Rating:
5.0

I will use this location always. Friendly service and when out of her way to help me in my decision.

BETTY W. 
Rating:
4.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

The pick up and drop off was extremely easy. The truck was very clean and ran well.

charlotte A. 
Rating:
5.0

Customer did not leave a comment.

VAN M. 
Rating:
5.0

Great customer service thank you

james P. 
Rating:
5.0

We were 100% satisfied.

anna P. 
Rating:
5.0

Customer did not leave a comment.

Deana B. 
Rating:
3.0

Customer did not leave a comment.

Alexia B. 
Rating:
5.0

Great customer service

paul A. 
Rating:
3.0

Customer did not leave a comment.

Tony B. 
Rating:
5.0

The staff at this location are very knowledgeable and have excellent customer service

diandra J. 
Rating:
5.0

Very friendly staff great customer service

robert S. 
Rating:
5.0

Always helpful and courteous!

Linda W. 
Rating:
5.0

Great customer service

LATASHA T. 
Rating:
5.0

Great customer service as always

larry L. 
Rating:
5.0

Excellent service!!!

Linda W. 
Rating:
5.0

The staff is extremely helpfull and nice outstanding customer servicce

larry L. 
Rating:
5.0

Customer did not leave a comment.

Antonio J. 
Rating:
1.0

Have a trailer that doesn't have bad tires.

TIMOTHY H. 
Rating:
5.0

Fast friendly professional service

frank P. 
Rating:
1.0

I drove nearly 1000 miles to pick up this trailer than a car to haul home. Called this location the day prior to verify they would have the trailer. I arrived after 15 hours of driving and the trailer was not there, but got dropped off 10 miles further, out of my way (20 miles round trip) guy said he didn't have time to call me (All day) small pawn shop and no customers mind you. The guy informs me they are closed but I can get the trailer if I pay for it with him. I did. I then asked, has the trailer been inspected and everything is good? He says YES. So I go to the other location (Closed) but able to pick up trailer and find that the right tail light did not work. But had no other option. So now had to drive through two nights with only one tail light working. Trailer did pull fine though.

Troy B. 
Rating:
5.0

Its always a pleasant experience visiting this pawnshop David is always friendly and he has great prices on things like tv's tools or guns great customer service every time

David P. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

Outstanding service friendly and fast best uhaul dealer on the coast

christopher W. 
Rating:
5.0

Great customer service. Staff was a pleasure to work with.

John C. 
Rating:
5.0

Customer did not leave a comment.

Breland B. 
Rating:
5.0

Customer did not leave a comment.

michele B. 
Rating:
5.0

Very fast and friendly service thank you

Glenn D. 
Rating:
5.0

Customer did not leave a comment.

julie C. 
Rating:
5.0

Customer did not leave a comment.

RENE P. 
Rating:
5.0

Very good service will rent again for sure

elssy A. 
Rating:
5.0

Customer did not leave a comment.

kevin P. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

The employee was SO HELPFUL, Friendly, and Knowledgeable. I definitely will use this location again.

BILLY B. 
Rating:
5.0

Customer did not leave a comment.

Ken R. 
Rating:
5.0

Customer did not leave a comment.

VAN M. 
Rating:
5.0

Customer did not leave a comment.

elizabeth B. 
Rating:
5.0

Wonderful service fast friendly and convenient

victor M. 
Rating:
5.0

Customer did not leave a comment.

AMBER O. 
Rating:
4.0

Straps were frayed on the car dolly

james H. 
Rating:
5.0

Top notch team and service We don't use any other location because this location has the most professional associates and they go above and beyond to make your moving experience the best.

mccareay S. 
Rating:
5.0

Awesome service every time!!

john K. 
Rating:
1.0

the truck had a hole in the gas tank and when I put gas in it, it came out everywhere. I was told i had to wait on U-Haul roadside assistance for approximately 3-4 hours before I could get another truck< they told me if i could get the truck back to where i picked up the truck they could do a emergency sway. Because i had people waiting to help me load i really needed to go and not sit for 3 to 4 hour. i was maybe 3 blocks from where i picked up the truck. i had to drive the very dangerous truck with leaking fuel back to the original pick up point so i could get another truck. I can's believe U-Haul has such a policy in place that would require putting a customer in this type situation. i will never rent another u-Haul again. I will use someone else that i hope would not put the customer in danger. I was not offered a discount or anything for my troubles.

John T. 
Rating:
5.0

Customer did not leave a comment.

VAN M. 
Rating:
5.0

Customer did not leave a comment.

SHAUN C. 
Rating:
3.0

trailer tire has a bubble on top of the tire treads. tires were very worn. had i taken this trailer the tire would have blown out possibly causing an accident. rep at 1 stop pawn did call regional manager and i was directed to moyes firestone. the trailer that was assigned to me at this location wasnt on the lot. moyes firestone gave me another trailer.

Jimmy C. 
Rating:
4.0

The lights in the back did not work. Except 1 light. They did free upgrade my trailer when the other one did not correctly fasten to the hitch. They are very nice and the inside of the Uhaul was very clean.

amy G. 
Rating:
4.0

Check behind the seats for trash. Overall the truck was clean but trash was behind the seat

richard D. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Top notch service

emsley L. 
Rating:
5.0

Customer did not leave a comment.

laurie P. 
Rating:
5.0

Very friendly and helpful great customer service

arron H. 
Rating:
5.0

Everything was great! David is a good representative, for Uhaul. Will go back to David if I need to rent a Uhaul truck.

sonia F. 
Rating:
5.0

Customer did not leave a comment.

Roberto C. 
Rating:
5.0

Best location on the coast to rent uhauls from we always use one stop pawn for our uhaul needs great service

michelle M. 
Rating:
5.0

Customer did not leave a comment.

linda C. 
Rating:
5.0

Employee was VERY Helpful and informative!

BILLY B. 
Rating:
5.0

Customer did not leave a comment.

adrienne B. 
Rating:
5.0

Customer did not leave a comment.

Martin B. 
Rating:
5.0

Top notch service I will be telling all my friends and family to use this location they are very nice ,professional and fast

Hunter R. 
Rating:
5.0

Best uhaul dealer in town we wont use anyone else because this location is so professional and nice easy to do business and always accommodating

robert G. 
Rating:
5.0

Quick easy mostly paperless experience. Will definitely use the service again.

benjamin C. 
Rating:
5.0

Hands down the best experience I have ever had at a uhaul dealer very professional and nice easy fast process. I will do all my rental business here from now on.

jose R. 
Rating:
4.0

Customer did not leave a comment.

Alex G. 
Rating:
3.0

I used my debit card and never got my Change put back on my card

Bria B. 
Rating:
5.0

Nothing

Sheila B. 
Rating:
3.0

Customer did not leave a comment.

Eric F. 
Rating:
5.0

Great customer service!

kantacha W. 
Rating:
5.0

Keep up the excellent work.

Khrytal G. 
Rating:
5.0

Customer did not leave a comment.

Rema L. 
Rating:
5.0

Customer did not leave a comment.

chiquita J. 
Rating:
5.0

Customer did not leave a comment.

kevin P. 
Rating:
5.0

I don't know what else could be done. These people are THE best. We are repeat customers and have always had incredible service and great equipment

rebecca E. 
Rating:
5.0

Great experience clean truck friendly staff and also fast service highly recommended this location

arthur L. 
Rating:
5.0

Customer did not leave a comment.

mike B. 
Rating:
1.0

No help with anything after payment was made had to drive 30 min from my house passed 50 uhaul reps on way to pick up get there and they don't have the appliance dolly or blankets I reserved had to go back to 2 other dealers and no one had either dolly or blankets will never recommend uhaul to anyone

Christopher D. 
Rating:
5.0

Nothing, amazing customer service and truck was clean. Thank you!

latanya L. 
Rating:
5.0

Excellent service all the way around!

Rebecca E. 
Rating:
5.0

Fantastic service I have been coming here for years and its a great experience every time

michael S. 
Rating:
4.0

Air conditioner may need freon.

Gary S. 
Rating:
3.0

Have working lights on the equipment, and don't make it so difficult to return. Supposed to be a day rental, send me a text saying it's a 6 hour rental . And going to charge me a 20$ fee for convenience.??

Daniel H. 
Rating:
4.0

Customer did not leave a comment.

timmie W. 
Rating:
5.0

Customer did not leave a comment.

angel F. 
Rating:
5.0

Customer did not leave a comment.

Candie C. 
Rating:
5.0

Awesome peoples to do business with. Ty

Meguel M. 
No reviews have been submitted for this location.

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