Tommy is the best!
ROBERT C
Customer Reviews for 1216 North Of East Hills
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was in a terrible situation. I needed a Uhaul badly after a late night break down, and subsequent twelve mile hike to the 1216 9th N. location. I waited patiently outside until opening, and prayed for a miracle. Heaven sent an Angel instead. His name is Tommy. Tommy not only fixed me up, but managed to squeeze me into his already busy morning without missing a beat. I watched Tommy handle everyone and everything that day with compassion and grace. If every Uhaul location had a Tommy, Uhaul would rule over this world, and peace would rain down among men. Thank you sir!
ROBERT CNo improvements are needed at this location.
Gerald SLimited equipment, but they had the trailer I needed and Tommy (owner) was very friendly and helpful.
Pedro GTommy was very helpful and equipment was in great condition
Reggie WThe gentleman at this location was very kind and helpful. Top notch service. They had a nice lounge and good music, too. The truck was extremely clean. One of my best u-haul experiences.
JOHN BThe drop off was good. Personal were friendly. I would recommend this location.
Michael BI was forced to pickup my tow dolly and truck on 2 seperate days and locations. “30min from where I wanted” I was charged 6$ for going “over my milage” when I was forced to go to a seperate location on a different day. Seems crazy to me. The location I picked up at doesn’t deserve to be a Uhaul location. I get uhauls every month and never had problems like this place “Wilkes food mart” they need there partnership with them removed I’d be glad to tell everything they sucked at.
Aaron AI didn’t know I was going to a half U-Haul location, no one told me to download the app beforehand. I was charged an extra $51 and still don’t know why. I will make better decisions next time before I go with U-Haul again.
James V