The truck was lacking the dolly and moving pads that we reserved although there was a stack of dollies in the grass adjacent to the building. We decided not to take one because we didn't know who they might be reserved for. Our reservation was for pickup at 8:30 a.m. and we used the app. The app was very helpful since no one was yet present on site.
Patti S
1216 North Of East Hills
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pensacola, FL 32501
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkThere was no facility or personnel to be clean or friendly. Process was fine
Patricia DDrop off via UHaul App…no rep present.
James KEasy access and very convenient.
Kirsten GI said I would recommend this location to a friend, but I would like to say, it would come with warnings. First off, this place is a restaurant. Makes it a bit hard to find because you would second guess the address. Then, you may see a truck parked behind the building that gives a clue that maybe they take U-Hauls as well. The one thing this location has going for it is the great people that work there. They are more than helpful. They didn't know what to do with the drop off but they were able to call the owner and get direction. We were so appreciative of their help that we bought some BBQ to take home for dinner. (which was incredible BTW).
Timothy W