Start taking pictures of the trucks outside and in before renting them trying to charge for damages. They said we made that were there for a long time you can tell they have been there for a long time they are not fresh . With that being said I’m not paying for no damages I didn’t do per my lawyer.
CATINA C
Customer Reviews for 1313 Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They have been very nice in supplying the U-Haul truck for our move would Recommend to anyone to use this location
KENNETH BGreat service, awesome customers service. 24 hour access.
ALLEN KI rented a truck and a transport trailer. I was told.since I rented both I would get 30% off the cost. I was charged more for.the truck got no discount for renting two equipments, the truck had no gas to start. I had to pick the truck up one place and the trailer elsewhere. Quite a distance between the two. There was syringes in thier parking lot. Was disappointed. My pick up point in your first email to me wasn't where I had to go. So I was disappointed in the whole experience. I've rented from you several times,and had no problems. This time was miserable and more costly and no discount as told of 30% for renting both. An we were transporting two cancer patients.. very disappointed. Next.time I will use other services from other rental places. We also had a hour and a half wait for the truck. At least the trailer was smoother but distance from one place to the other was ridiculous. There should be so.e kind of refund to me.
CHERYL S