Great location and friendly staff. However, the truck was ABSOLUTELY FILTHY!!!!! My son is allergic to dogs and cats and upon opening the truck door we were greeted with clumps of fur. I’m not talking about a little hair here or there…NO the entire cab was full of animal hair. We had to wipe it all down and vacuum it out place a blanket down so nothing would touch him and that still didn’t help. His little eyes were swollen almost closed and blood shot. This was a HORRIBLE experience and I’m so disappointed.
Garland R
Customer Reviews for 188 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, everything went smoothly
Cheryl KI do think the rate per mile was a bit higher than usual
Darius WI do think the rate per mile was a bit higher than usual
Darius Wnull
Vencie Rnull
Vencie RThe lady was very nice, we were in and out in less than 20 mins
Shana SCarley was very helpful.
John SHello, there seems to be a mix up on the date that i moved out of storage. i called in and moved out of storage on 10-15-24, i should not have been charged on 11-1-24 and should be refunded.
Daniel R | Overall ExperienceNothing. Outstanding service and place to rent. I will recommend to everyone and always go back to this location.
Jamie NI rent from Uhaul at least twice a year for business and this was without exception the best rental experience I’ve ever had. Carly was incredible to work with, so precise with her instructions, she made my rental experience a breeze. I will definitely be recommending this location to everyone.
Shelli SNothing, it's about as easy as it can get. Carley made the experience fun, she was most polite at attentive to my questions. Answered the phone promptly every time.
Charles BTrailer had damage to ramps of unit resulting in them falling off unit when I pulled them out
Kyle CGreat communication Everything went well 👍
daniel bThis is not major. If this location posted the telephone number on the middle of the gate with a note to call if the gate was closed it would help. They answered immediately and the process was really easy. Just a suggestion.
Jack WThis location was SO easy to use. I called the number on the building and spoke with Carly several times. She was so helpful and friendly
Haley MCarly was awesome!
Bruce MKeep up the great experience. The professionalism and ease of the rental is what makes this place so special.
Jeff JExcellent service
August HY’all were great for us. Looking forward to using your facility again next summer
Paul D | Overall ExperienceCarley was most courteous person to deal with. Everything went as smooth as it could go. Thank you.
Lupe J