Customer Reviews for 1st Choice Buildings
(U-Haul Neighborhood Dealer)

20 reviews

3830 Highway 22 W   Paris, AR 72855

(479) 963-2267

Hours

  • Mon–Fri
    9 am–4 pm
  • Saturday
    9 am–2 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(479) 963-2267

3830 Highway 22 W
Paris, AR 72855

Services at this Location:

Hours

  • Mon–Fri
    9 am–4 pm
  • Saturday
    9 am–2 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Be more organized. Reimburse for over filling gas tank . Did not know the gallons per mile.

Donna H. 
Rating:
3.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

FRIENDLY PROFESSIONAL AND I WILL BE BACK IF I NEED EQUIPMENT AGAIN

MICHAEL F. 
Rating:
5.0

MS KELLY WAS THR BEST

michaerl C. 
Rating:
1.0

This has been the worst customer service experience i've had. First off, we showed up on a Monday to return the truck during business hours, nobody was there. The lady who works there showed up about 30mins after we've been there waiting, along with a fedex guy who was waiting. I put above the required gas into the truck upon the return, handed her the keys and left. Now two weeks later I have gotten emails from uhaul saying I owe $30.92 for not putting in the required amount of gas and since I did not have a picture of the gas mileage on drop off or a receipt of the gas, then oh well! You've got to pay! Because this woman/location would NEVER LIE to gain more money! I have called uhaul customer service 4x and been on hold for over an hour each time before someone answered and have been hung up on twice. The regional manager also contacted my mother and then myself and was rude and hostile to both of us regarding these issues. Pretty much, since I have no proof , I have to pay. THEN, uhaul charged my bank account $60.92 , instead of the $30.92 that is listed on the paper work and was told was owed by this regional manager. So now I'm in a dispute with uhaul about the amount that has been charged to my bank account. This is the most unprofessional company i've ever dealt with. The lady at this location was not only NOT at work during business hours, 9:30 in the morning, she then turned around and lied about the gas mileage and I'm now out double what I was told I had no choice but to pay.

Aaron L. 
Rating:
4.0

Your prices are way to high . With gad and the economy you should lower your prices. Also give discounts.

Rebecca A. 
Rating:
4.0

Kelly was great and did a great job

Jim O. 
Rating:
4.0

The truck was reserved for Russelliville ARK Not Paris. Had to get a ride 45 miles to pick up the truck. Wasted 3 hours to go get the truck. U Haul needs to honor the reservation being at the location it was reserved for!! The locaiton in Paris did not open when it was scheduled to open. The Lady was very friendly and aplogetic for me having to travel to get the truck.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Joseph K. 
Rating:
4.0

No staff was available

Thomas P. 
Rating:
3.0

not open most of the time during the daytime hours -- from 9 to 5

Kenneth P. 
Rating:
5.0

Loved doing business here. Extremely friendly and will be back.

Kathy W. 
Rating:
5.0

Customer did not leave a comment.

Judi K. 
Rating:
5.0

Customer did not leave a comment.

Haliee F. 
Rating:
5.0

Customer did not leave a comment.

Judi K. 
Rating:
3.0

No one at location during pickup. Limited cellular service forced us to drive around looking for signal. Contacted owner and eventually got lockbox information. Wrong key in lockbox. Eventually owner's sister drove to office and located correct key. This delayed our rental over an hour. Owner was pleasant and easy to work with so high ratings there.

Stephanie E. 
Rating:
4.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Ms Kelly was so helpful and very professional. We will most definitely bypass other locations just to go through her. She was down to earth makes you feel comfortable thank you

THY S. 
Rating:
5.0

Customer did not leave a comment.

Eng X. 
Rating:
5.0

Very professional friendly people made it an overall pleasant experience. Will defiantly recommend them in the future.

Robert P. 
No reviews have been submitted for this location.

Additional Services at this Location

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