Customer did not leave a comment.Molly H.
Customer Reviews for 20th Street Grocery and Grill
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was friendly and knowledgeable. I could tell he takes great pride in his business. I will definitely utilize his location should I have need of UHaul services in the future.reece C.
Customer did not leave a comment.Sean S.
Customer did not leave a comment.Fletcher D.
Customer did not leave a comment.Dawson B.
Customer did not leave a comment.Jo H.
Customer did not leave a comment.CONNIE T.
Customer did not leave a comment.Barry B.
Customer did not leave a comment.ellen B.
When I arrived I pulled into the lot marked Uhaul Returns. A man came out and said that I had to back the truck and car hauler out of the lot onto a busy street. The said "don't you know not to pull into a lot that you can't turn around in". He did ask me if I wanted him to do it and I did let him. The problem was the the truck was left in the center turning lane for me to unload the car and what I had in the truck. It seemed quite dangerous.Dennis S.
Customer did not leave a comment.Christopher A.
Customer did not leave a comment.THOMAS R.
Knowledgeable and dependable agent Great customer service!TAMRA L.
Customer did not leave a comment.wally P.
Improve your app. It sucks and would not allow me to check in. I had to phone the owner to get the tuck.Joshua S.
Customer did not leave a comment.Randy W.
Incredibly nice folks.Will A.
Customer did not leave a comment.Marshall Q.
Nothing! Friendly and helpful!!Sabrina M.
Customer did not leave a comment.Jesus D.
Very poor customer service.Garrett N.
Customer did not leave a comment.alexis L.
Customer did not leave a comment.Kevin K.
Customer did not leave a comment.Raymond B.
Customer did not leave a comment.EVE E.
Customer did not leave a comment.Brock N.
Customer did not leave a comment.Zachary O.
Customer did not leave a comment.Victor M.
Customer did not leave a comment.Marshall Q.
The service was quick and excellent. They made having to rent a truck to move.Ashleigh J.
Customer did not leave a comment.hugh M.
Customer did not leave a comment.Tim W.
Customer did not leave a comment.JOE B.
Customer did not leave a comment.Jeffrey M.
Tip-notch service! The staff was helpful in getting the equipment I required on short notice.GEORGE M.
They were nice and I would have given them a 10.Linda D.
Raymond us always helpful and cheerful.ellen B.
Customer did not leave a comment.Matt N.
Customer did not leave a comment.Amy B.
Customer did not leave a comment.eve E.
Very clear instructions. Well marked. Easy drop off.Robert C.
Customer did not leave a comment.Dana R.
Customer did not leave a comment.Joseph C.
Owner was combative and a complete jerk. He complained about how old and out of shape he was and didn't like were I parked the trailer. I honestly thought he was going to hit me. Never been in such a hostile situation. Please look into both of these locations. Also release straps on the trailer didn't work.Kahle V.
Customer did not leave a comment.James K.
Didn't receive the appliance dolly I rented the guy at the location extremely rudeWoodrow L.
Customer did not leave a comment.Luis R.
Customer did not leave a comment.John L.
Explaining the invoice. I went 18 miles was charged for 50 miles. I called to question charges and was never credited back for mileage.connie T.
Excellent customer service!!Robyn G.
Raymond is first class there's nothing you can do to make an improvement he's so goodROBERT H.
Customer did not leave a comment.Kevin K.
Smooth and safe experiencelorie J.
Customer did not leave a comment.JOSEPH E.
Very satisfied with the service and equipment.charles P.
Tires on the trailer were brand new. Check-out and Check-in went very smoothly.Jonathan S.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.daniel J.
Customer did not leave a comment.terry N.
Customer did not leave a comment.Anthony W.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.Malcolm B.
Customer did not leave a comment.crab P.
Customer did not leave a comment.George L.
The gentleman who runs this store needs to keep his political opinions to himself. He is not being personable- it's offensive and disgusting. However, he also didn't have my truck ready for mobile pick up with moving pads inside and told me I should have come in because uhaul doesn't pay him enough for online orders. I didn't get any verification of mileage, gas or the cracked windshield before I took it. So I took photo and video of everything myself. Location is easy enough to depart from, this truck was better than the last truck I got from this location.Melissa R.
They were wonderfully amazing people!!!!!!!Paula E.
The man was very rude, creepy, and was upset because I did an online reservation. My $29.98 plus a dollar fee turned into $70 even after refilling the Uhaul with more gas than I started. I only driven it local less than 15 miles. Never again with this location.Russell F.
Very customer oriented, definitively recommended and will use again when needed.Gunnar S.
Frustrating experience. Better communication of policy would be appreciated.Melissa R.
Staff/owner was very friendly-knowlagble and ready to help with my move!fontaine J.
Customer did not leave a comment.Heather V.
Customer did not leave a comment.Ian P.
My goal was to rent a $20 truck to move a couch 4 blocks. It took 40 minutes for this obvious drug addict to fill out the online form. The site showed a $20 truck but he's got to make money so I let the $30 truck hustle slide. The whole place was disgusting it's not a business at all. I rented a truck, went 10 blocks, picked up a couch, drove another 4 blocks to drop it off, then 10 blocks back to drop it off. I was gone no more than 20 minutes total. I was charged $20 for 4 gallons of gas for a trip that was less than a mile (there's no way the fuel needle moved) The charged for 11 miles. Despite being gone 20 minutes, the truck wasn't checked in for 24 hours. I'm going to give u-haul 24 hours to respond before I take further action.jack W.
Customer did not leave a comment.Robert B.
Parking the truck at drop off was difficult as the uhaul lot was very full of trucks and trailers.John B.
Need more space in the lot to maneuver trucks and trailers safely.John C.
Customer did not leave a comment.DANIEL W.
They were very helpful. My backing up capabilities are a little lacking and the owner was more than helpful in my return process.ADAM S.
Customer did not leave a comment.LESLIE M.
Nice guyTYLER W.
Again, better signage and the rental agreement shouldn't say it's at the grocery and grill beacuse it makes it seem like you should return the keys in the next door store which has nothing to do with the Uhaul. I walked right past the office and key drop.JANET N.
Was having issues with the cell phone pick up process but the manager was still on site and was very knowledgeable and helpful in processing our rental.William M.
Pretty crammed space, hard to maneuver, more open U-Haul site elsewhere in townrichard A.
Customer did not leave a comment.Aaron S.
Great customer service, very friendlyChristina G.
My question is I was informed at pickup that if I returned the equipment early I would not be charged for the 4 days. Please assit with this issue, thanks.Wayne S.
Customer did not leave a comment.BOBBY U.
Customer did not leave a comment.Eisen M.
Customer did not leave a comment.Carol C.
Customer did not leave a comment.Charles H.
Customer did not leave a comment.andrew H.
Customer did not leave a comment.dennis Z.
Customer did not leave a comment.dan T.
Guy wasn't helpful. Condescending actually. Just said â€œdon't park it in the way. Find a spot out back and top the key offâ€ zero help in recommending the online drop off process. I figured it out. I won't use this place againEric S.
Customer did not leave a comment.David L.
Customer did not leave a comment.neal B.
Raymond went out of his way to help me. A fine representative for uhaul. Mr.Ramond transfered the car transport from a rental on hwy 70. The manager wasn't there , Bryant was his name, called him about 15 times, so Ramond got the transport switched to him at 20th street, and I picked it up. The manager at hwy 70 , Arenal Street called me an left a message he was calling the police for a uhaul trailer stolen. I called Raymond and he said not to worry, it was ok. Raymond works hard for his customers. And uhaul.DAVID C.
Customer did not leave a comment.steve N.
Customer did not leave a comment.EDWARD S.