I did not receive the dolly that I requested prior to pick up. I placed the order online when I arrived to pick up uhaul there was no dolly. Sucked moving up 3 flights of stairs without it.
ASHLEY P
Customer Reviews for 21Xpress
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Car Dolly needs repair to use. Left front tye down ratchet was dragged and out of slot, strap was abraded and broke during transport , no tail light on right side , no license plate . And customer service spoke very little English, also no answer of there phone to make contact before rental.U-Haul app to take photos did not work on IPhone but took pictures and saved to phone . Sorry way to run a business
BRAD TMr. Badarpura was friendly, courteous and helpful. I would recommend him to any of my friends.
DAVID RMr. Badarpura was friendly, courteous and helpful. I would recommend him to any of my friends.
DAVID R