Customer Reviews for 28 East Moving LLC
(U-Haul Neighborhood Dealer)

110 reviews

6576 Hwy 28 E   Pineville, LA 71360

(318) 266-8026

Location Hours

  • Mon-Fri: 8:30 am - 4 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(318) 266-8026

6576 Hwy 28 E
Pineville, LA 71360

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Cythia C. 
Rating:
3.0

The cab interior was not clean. The storage area wasn't clean either. The fuel wasn't full. Would have rather had an easier way to process the rental. Would have been easier to do it over the phone with a live person.

Kenny C. 
Rating:
4.0

You need a sign on the Road. The service guy was very good and happy. This is for the Transport.

FLOYD S. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

She was not there at the time of turning in my rental, but when I called in she was very nice and gave me information I needed to turn the truck in .

EULA M. 
Rating:
5.0

Great customer service. Great truck and trailer. Thank you very much

Bert A. 
Rating:
5.0

Trixie was fantastic!!

Perry E. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

This site is the one to go to. Staff are a huge help and lovely to deal with.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

Barbara C. 
Rating:
5.0

Customer did not leave a comment.

Linda L. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Excellent experience—Friendly,pleasant experience!

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

PERRY B. 
Rating:
5.0

Customer did not leave a comment.

Ed W. 
Rating:
5.0

Customer did not leave a comment.

jean B. 
Rating:
5.0

Friendly service that goes above & beyond. Ms Trixie treats you like family. Highly recommended.

Debra W. 
Rating:
5.0

Customer did not leave a comment.

JOE R. 
Rating:
5.0

Customer did not leave a comment.

Gregory P. 
Rating:
5.0

Just have better known inventory. No matter where you go at it just says low availability. Yet you can reserve it. Then a customer service agent calls you to say it's not available. Or the site shows not available and pull up and there's beyond plenty. Checkout lady says yea don't use website cause they have no clue what's in stock

Brandon H. 
Rating:
3.0

Customer did not leave a comment.

April B. 
Rating:
5.0

Great place !

SCOTT S. 
Rating:
5.0

The whole experience was wonderful.

SCOTT S. 
Rating:
5.0

This location was very helpful, I would definitely recommend. However, I would not recommend the location in Ball, LA. Rude!

kevin G. 
Rating:
5.0

Trixy and the staff were courteous and accommodating

Shawn E. 
Rating:
5.0

Customer did not leave a comment.

Darrell C. 
Rating:
5.0

Trixy and John rock... They both are very friendly and helpful. Our moving experience was less stressful. Great location!

Phillip A. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

The hitch was a bit rusty and was difficult to disconnect.

Jordan E. 
Rating:
5.0

Customer did not leave a comment.

MAURICE P. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Equipment in excellent condition. Folks were friendly and helpful and knew just what I needed. Great place!

Jeffrey Z. 
Rating:
4.0

I had to go to three different locations in order to get my truck they kept on changing my pickup location because they didn't have any trucks available my reservation was made a week in advance and no one seemed to care about me getting a truck all they cared about was the local truck rentals

Chris S. 
Rating:
3.0

Customer did not leave a comment.

Loleater J. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

Absolutely the best service around! The professional, friendly service is always the same. Great people, great choice, and great rates!!! We will definitely use them for OUR final move, if we ever find the country property 🤦🏼‍♀️ THIS trip brought a precious piece of my mama, who passed in September, to her only great granddaughter...her piano ❤ Very thankful for their service.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
4.0

Customer did not leave a comment.

john H. 
Rating:
5.0

Customer did not leave a comment.

parham B. 
Rating:
5.0

Everything went smoothly! Very happy with Mrs Trixie

Henry H. 
Rating:
4.0

Customer did not leave a comment.

GARRY S. 
Rating:
5.0

Customer did not leave a comment.

Cathy W. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN T. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Perfectly happy. Love doing business with Trixie and John.

Henry H. 
Rating:
5.0

Customer did not leave a comment.

sharon G. 
Rating:
5.0

Thanks for all your help!

Danny H. 
Rating:
5.0

Awesome extraordinary memorable experience. Rather Lady there - off charts helpful - Definitely gonna use again !!!!!

Eric P. 
Rating:
5.0

Great people that work.. not really anything i saw that needed improved.. all around great people and decent equipment

Samuel C. 
Rating:
5.0

The woman there was the best I've ever experienced she was so sweet and nice and worked with me even though I was having a rough day we need more people in businesses like her she was willing to go above and beyond me to make sure I was able to move because I was in a domestic situation

jacquee L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY W. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

RANDY M S. 
Rating:
5.0

Customer did not leave a comment.

robert D. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Quick and easy drop off. Helpful with unhitching and quick processing.

Barbara D. 
Rating:
4.0

The back was not clean it was sandy

Twyla T. 
Rating:
5.0

Great job

kennith S. 
Rating:
5.0

New clean, close to home...

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Katy B. 
Rating:
5.0

The trailer leaked at the top and my Items got wet. I reported this to 28 East moving so the next customer would not exerpience the same thing

STEVE J. 
Rating:
2.0

Courteous classes , advertise your true Business hours on website...

Richard F. 
Rating:
5.0

Excellent service.

CHARLIE C. 
Rating:
5.0

Great location to rent from very knowledgeable about product and honest.

travonne P. 
Rating:
5.0

I enjoyed the friendliness from the receptionist and her willingness to help educate me on the process and details! Vehicle was excellent and made our move so much easier!

Deidra H. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

Amber M. 
Rating:
5.0

Great place,Great people!! I'm very happy and will do my business with them.

Henry H. 
Rating:
5.0

Nothing ! Great people

Henry H. 
Rating:
4.0

Customer did not leave a comment.

Clifton B. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

Jerry W. 
Rating:
5.0

Office staff was very courteous, knowledgeable and extremely helpful throughout my total experience. I will strongly recommend this location to my family and friends.

janet R. 
Rating:
5.0

Customer did not leave a comment.

amy T. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

great service from everyone at the Pineville location . Thanks

Darvis D. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Great customer service, and clean Location.

phillp P. 
Rating:
5.0

Customer did not leave a comment.

DANA G. 
Rating:
4.0

Have supplies available on site to help customers with their move.

christine M. 
Rating:
5.0

Customer did not leave a comment.

Manuel Luther H. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

I really can't offer an improvement tip! Personnel were very friendly and got me going in a timely manner. Returning the unit went just as well.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Drop was a breeze. Everyone was very helpful and friendly. If I ever need a uhaul this would be my 1st place to get one

Michelle L. 
Rating:
4.0

Leave the parking in front of the store for customers instead of 1/2 rental trucks for $19.95 & not the ones by those HUGE concrete posts...thank you for sharing with them...would have been an excellent except for that...??

richard F. 
Rating:
3.0

Had to get a person to meet me when clearly supposed to be open till 4:30pm...I arrived at 3:55pm...

richard F. 
Rating:
5.0

Customer did not leave a comment.

Leland M. 
Rating:
5.0

Customer did not leave a comment.

jeff B. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

Todd C. 
Rating:
5.0

Great customer service. Extremely satisfied!

Lisa N. 
Rating:
5.0

This location provided excellent service. They should run the other location on MacArthur. Thanks. Tara DeMars

Tara D. 
Rating:
5.0

Customer did not leave a comment.

wayne T. 
Rating:
4.0

Customer did not leave a comment.

Rickey W. 
Rating:
5.0

One of the best customer service experiences I have ever had. We moved 13 hours out of state, only to get to a home that was not ready. We were stuck with a uhaul full of our belongings and no home. The lady at our drop off location went above and beyond to help us out. We were in a very stressful situation and she made it a little less stressful for us. We are forever greatful to her for all she had done. Drop off location was very clean and convenient. On a scale of 1 to 10, I would give this place a 20! Would definitely use them in the future if needed!

Meagan M. 
Rating:
5.0

This was, by far, the best uhaul experience I've ever had. Love the people there.

Shonna C. 
Rating:
5.0

Customer did not leave a comment.

DONNA W. 
Rating:
5.0

Trixie and the gentleman that worked there were extremely friendly and helpful. Will definitely use their service again. Highly satisfied!

Judy T. 
No reviews have been submitted for this location.

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