Customer Reviews for 2nd Opinion Car Service LLC
(U-Haul Neighborhood Dealer)

443 reviews

5261 B Gender Rd   Canal Winchester, OH 43110

(614) 524-0159

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 9 am - 3 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(614) 524-0159

5261 B Gender Rd
Canal Winchester, OH 43110

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 9 am - 3 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great guy helpful

EDDIE S. 
Rating:
2.0

Had to go to 2 different locations to figure out what was wrong with either the trailer or the hitch that uhaul put on and it was the hitch that was installed by the uhaul person that messed it up so that took half a day and wasted time that I could have been driving.

johnathan R. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

Customer did not leave a comment.

LOU N. 
Rating:
5.0

Busy place. Owner took good care of me , Pleasant and professional!

steven J. 
Rating:
5.0

Great experience all around, seamless...

Dan M. 
Rating:
5.0

Nice guy

Cire B. 
Rating:
4.0

Customer did not leave a comment.

Brian F. 
Rating:
2.0

Customer did not leave a comment.

Les S. 
Rating:
5.0

It was great start to finish! Thanks

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

Diveon G. 
Rating:
5.0

Customer did not leave a comment.

Deana E. 
Rating:
5.0

Customer did not leave a comment.

Karen R. 
Rating:
5.0

Let people get the day they payed for

Jerome L. 
Rating:
4.0

Customer did not leave a comment.

Alaura M. 
Rating:
5.0

Fast and friendly

Joanna T. 
Rating:
5.0

Customer did not leave a comment.

Montia M. 
Rating:
4.0

Good guy running this location.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Shawn M. 
Rating:
1.0

I did not receive the dolly I requested and they still charged me man was rude.

Rejyanae N. 
Rating:
4.0

Customer did not leave a comment.

Patricia M. 
Rating:
5.0

Customer did not leave a comment.

Payton W. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
4.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Great location and space

Benjamin R. 
Rating:
5.0

Customer did not leave a comment.

Nicole B. 
Rating:
5.0

Was a great experience Thanks so much my friend.

Ramon F. 
Rating:
5.0

Customer did not leave a comment.

Ashelei W. 
Rating:
4.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Check in was great. Even a little early. No problems at all. Will go back.

Keith C. 
Rating:
4.0

Customer did not leave a comment.

Marshall F. 
Rating:
5.0

Will absolutely keep in mind if needed again. Thank u!

Ana C. 
Rating:
5.0

Professional

Angie H. 
Rating:
5.0

Customer did not leave a comment.

Jorge D. 
Rating:
4.0

Customer did not leave a comment.

Karla S. 
Rating:
3.0

Customer did not leave a comment.

Francis W. 
Rating:
5.0

A++++ will always use this location

Brenda B. 
Rating:
5.0

Customer did not leave a comment.

Christie R. 
Rating:
5.0

It was perfect

Shelley M. 
Rating:
5.0

Customer did not leave a comment.

Durga B. 
Rating:
5.0

By far the best experience I have ever had with any uhaul !! Very helpful in making sure I chose the right equipment, everything was clean out front and ready to go for me. I highly recommend going here for any uhaul needs

Heather P. 
Rating:
3.0

If paying with cash bring $100 that caused some issues I only brought enough cash for what my total was supposed to be and had to wait for someone to come since I got dropped off. Other than that good experience

Robert G. 
Rating:
5.0

Absolutely nothing! Great service

BEVERLY H. 
Rating:
3.0

Customer did not leave a comment.

Michele M. 
Rating:
1.0

Customer did not leave a comment.

Eyob T. 
Rating:
1.0

Was racially profiled by the person working there. Was very rude .

Jermane J. 
Rating:
5.0

The check in process was normal, the rates were good and the staff was friendly. The check out application was self service as it was after hours, the application was not working properly and would not allow me to take or upload a picture in step 1 of 4. Therefore, we had to call and leave message etc. Not a huge fan of the check our self service. Otherwise, a good experience.

Ed W. 
Rating:
4.0

Customer did not leave a comment.

Edward M. 
Rating:
3.0

did a 24 hour drop off

jerry B. 
Rating:
5.0

Customer did not leave a comment.

Kevin J. 
Rating:
5.0

Customer did not leave a comment.

Marjuan W. 
Rating:
5.0

Customer did not leave a comment.

chandra R. 
Rating:
4.0

Customer did not leave a comment.

Dean P. 
Rating:
1.0

Customer did not leave a comment.

Colin M. 
Rating:
5.0

Customer did not leave a comment.

Cecil M. 
Rating:
4.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Tire was low on air but he checked everything before I left and set the equipment up for me.

Derek B. 
Rating:
5.0

Andy was excellent ensuring that I was well taken care of customer service wise. From the initial paperwork, to the attaching and safety check of the utility trailer, he was first-rate. I highly recommend Andy for any of your U-Haul needs. I know I will use him again in the future as the opportunities arise. Thanks, Andy!

Michael R. 
Rating:
1.0

Andy was EXTREMELY rude and ignorant. His customer service is horrible makes me never want to rent from this location again.

Antoinette J. 
Rating:
5.0

Customer did not leave a comment.

Tanya T. 
Rating:
5.0

Customer did not leave a comment.

brityn L. 
Rating:
3.0

Customer did not leave a comment.

Stanley L. 
Rating:
5.0

Everything was great! There's nothing to improve on.

Grandel H. 
Rating:
5.0

Thank you for sending me this review. I worked with Andy and the process went very well. I would definitely use this location again in the future.

Victor S. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Gentleman was polite and very organized.

Keith C. 
Rating:
3.0

The original address I was provided as my pick up location was incorrect. I spent 30minutes trying to reach Uhaul. Then on the drop off, the attendent was out of the office and it was closed during normal business hours. I spend another 30+ minutes trying to drop off the trailer. Wait times are unprofessional.

Ben D. 
Rating:
4.0

Andy was great! He was easy to work with and took care of my needs. I had an unusual request as I needed 5 of the 26' trucks. He took care of all the leg work and had them for me on time!

Richard B. 
Rating:
4.0

Good access. Decent truck.

Matthew M. 
Rating:
5.0

Thanks!

Jennifer P. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
3.0

Customer did not leave a comment.

Karen S. 
Rating:
4.0

Customer did not leave a comment.

LISA C. 
Rating:
4.0

Clean the windows

Jack B. 
Rating:
2.0

Customer did not leave a comment.

KAREN K. 
Rating:
3.0

Issued us equipment that was faulty. A large hole inside the floor of the moving area.

Kirsten R. 
Rating:
5.0

Customer did not leave a comment.

Tyrrel E. 
Rating:
5.0

Great experience. Andy was very professional and courteous.

David S. 
Rating:
5.0

The on-site personnel were very accommodating and caring to my needs.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Jacob R. 
Rating:
5.0

Customer did not leave a comment.

Kimberly W. 
Rating:
2.0

The office space was extremely dirty and unorganized. Luckily the truck was fine, but we almost walked out based off of how the location looked.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Donna E. 
Rating:
4.0

Good customer service fast process overall

Latorya J. 
Rating:
5.0

Customer did not leave a comment.

Carlos P. 
Rating:
5.0

This was my 4th move with this business.

eugene L. 
Rating:
3.0

Customer did not leave a comment.

Keith T. 
Rating:
5.0

Nothing. It was a fantastic experience

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Nathan B. 
Rating:
5.0

Very good customer service Everything was explained to me. Easy pick up and drop off Near fuel station. Thanks

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
4.0

Customer did not leave a comment.

Benjamin F. 
Rating:
3.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Great location and easy to rent from. Customer service was great at location.

Michael H. 
Rating:
2.0

Found out after I left about photo approval and assumed he did his job and updated the photos of truck. Found out on drop off at different location that pics were old and did not show paint damage so they were marked as damage done by me. Guy stated on phone that he doesn't have time to look over every truck. Also rained and ruined my mattress topper which was on far inside of truck.

Erine B. 
Rating:
5.0

Customer did not leave a comment.

julie P. 
Rating:
5.0

Customer did not leave a comment.

MELISSA R. 
Rating:
4.0

Customer did not leave a comment.

Patricia M. 
Rating:
5.0

Customer did not leave a comment.

CATHY P. 
No reviews have been submitted for this location.

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