Van was dirty and needed an oil change. App would not upload any of the pre-check pictures required and the person at the location was rude when I asked for help.
Scott M
2nd Opinion Car Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canal Winchester, OH 43110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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You have me mixed up...I did not rent anything from UHAUL. You are sending the receipt to the wrong email address. I have no idea how to respond yo your survey....check your error. Again, you are communicating with the wrong person. George
Anthony AI would not recommend this location. The employee who assisted me was very rude and frequently interrupted me before I could finish speaking. I was also overcharged on my bill. I declined the $75 insurance coverage, but I was charged for it anyway and would like that amount refunded. In addition, I purchased $20 worth of gas before returning the vehicle, yet I was charged an additional $31 for fuel. Overall, I felt that my concerns were ignored and that charges were added without my approval. Because of this experience, I will not return to this location. In the future, I will use Enterprise Truck Rental, where I have consistently received professional and friendly service.
ELHADJI MGreat job, Andy! Keep up the good work! I'll be back!
DARLENE KI wouldn't recommend this location to my worst enemy. The rep was terribly rude. My appointment was at 1245 and there were 2 people there before I was so I wasn't seen until 1258. When it was my turn the rep says "Right as I'm trying to leave." If you don't want people in at 1245, make an earlier cut off. He made comments about my email being strange (NOSKY2HIGH with a VPN protected service domain) I work in aviation and the comments are unnecessary. The trailer itself worked fine, but was badly dented in several areas. The trailer was located in a lot severely overgrown with weeds. To get my images of the trailer before I left I had to walk in shin and knee high weeds. One side was blocked by another trailer so images were hard to obtain. The rep needs to get a job he enjoys somewhere else, or needs serious lessons in customer service.
Skylar B