The Lady at the Uhaul Store, which was a grocery store, was unable to proocess our contract on line and told us we would have to go to another location to rent the 10 foot truck.. I told her she was the only location that had this truck.. she became difficult and started helping custormers in the store and ignoring me.. NOT ACCEPTABLE IN MY WORLD !! So I called Corporate in Gainesville and the lady there was outstanding. I put her on the phone with the lady at the store and she resolved the issue and when the lady handed my phone back with the key to the truck.. I thanked the lady from corporate very much for her time and patience in resolving the issue... Thank You Charles McCoy, CLS 305-684-5407
JOSEPH M
Customer Reviews for 3 Hermanos
(U-Haul Truck Rental)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not charge for being an hour or two late. I’ll go with another service next time. I’ve lost my husband, moving because I can’t afford to stay in my home and now charged for being a little late. I didn’t pickup the truck until after noon sometime to begin with…thanks!
ELIZABETH MTruck runs like garbage! Equipment nit maintained Did not check the rental back in
BONNIE SGreat customer service!!!
YARIRA NHours are WRONG Arrived at 6am the person didn't show up to open untill 7:20am and the place was a MESS
Tracey MThis convenience store is disgusting. Trash everywhere, equipment is parked next to stinking dumpsters.
RYAN B