Customer Reviews for 30 West Auto Sales & Service Inc
(U-Haul Neighborhood Dealer)

966 reviews

1020 W Lake St   Warsaw, IN 46580

(574) 268-5373

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(574) 268-5373

1020 W Lake St
Warsaw, IN 46580

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

The truck rode great and had no issues. The only improvement would be that I wish the truck had a little more get up an go. But again, I did have a full load and was pulling a vehicle.

Michael S. 
Rating:
5.0

No issues

Charles S. 
Rating:
5.0

The staff at 30 west auto was knowledgeable and friendly and worked to accommodate me and my schedule. Great people!!!

CURTIS C. 
Rating:
5.0

Let people know that you close at 4pm

April L. 
Rating:
5.0

Nothing,everything was perfect for me.

Randall P. 
Rating:
4.0

Truck's tires on driver back were in bad shape and needed roadside assistance. We were told truck should not have been sent out with tires in that condition

Paul D. 
Rating:
3.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

Customer did not leave a comment.

MARTHA S. 
Rating:
5.0

Great customer service. I'll be back if I need a rental.

JAY S. 
Rating:
3.0

We dropped off after hours so I don't really have anything to review about this location.

Shaunna B. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
4.0

Customer did not leave a comment.

Roger L. 
Rating:
2.0

Customer did not leave a comment.

Karen K. 
Rating:
5.0

N/A

Fernando S. 
Rating:
5.0

This is not the first time we've rented from this location. Today the truck we picked up had muddy floors on both passenger and driver. Other then that the truck was in good shape.

wayne M. 
Rating:
5.0

Keep doing what you're doing. Good price and good equipment. Very easy! Thanks again!

KELLY L. 
Rating:
5.0

Experience was The Best. Checked in, disconnected, and out of there in less than 10 minutes.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Stephanie M. 
Rating:
4.0

Customer did not leave a comment.

Holly M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

Tell them that a flat rate is going to be with held from there account and tell them they will get charged another fee but the first fee will be dissolved

Brooke B. 
Rating:
3.0

All good

RYAN B. 
Rating:
5.0

The rim was bent and the tire was leaking air

Tillman W. 
Rating:
5.0

Customer did not leave a comment.

Ron E. 
Rating:
5.0

Customer did not leave a comment.

Jon G. 
Rating:
4.0

Customer did not leave a comment.

John E. 
Rating:
4.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Nothing that I can think of... thank you!

Bret H. 
Rating:
3.0

The cab interior was dirty and smelly. I immediately cleaned the sweat stains from the interior surfaces and bug bombed the cab and container. The hand truck and other accessories reserved were not available so I ended up purchasing from another vendor.

AllanJ Y. 
Rating:
1.0

the truck and dolly was unsafe the ratchet strap came loose during tow and made me have a blow out which in turn almost losing my car the owner of 30 west put my and my girlfriend in jeopardy

David V. 
Rating:
3.0

Customer did not leave a comment.

Kimberly W. 
Rating:
5.0

Customer did not leave a comment.

Joe F. 
Rating:
5.0

Customer did not leave a comment.

Todd D. 
Rating:
3.0

Nothing to improve

Toni Lynn B. 
Rating:
5.0

Great Experience, friendly and knowledgeable!

Scott H. 
Rating:
5.0

Just a drop off at this location, all went well.

john J. 
Rating:
3.0

It's ridiculous that you get charged more to drop a truck off after hours just because my phone didn't have good service to use the app to check it in.

William A. 
Rating:
5.0

Customer did not leave a comment.

Sam S. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

SPENCER S. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY M. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Sam S. 
Rating:
5.0

Customer did not leave a comment.

Aaron T. 
Rating:
5.0

Customer did not leave a comment.

Joe F. 
Rating:
5.0

Customer did not leave a comment.

Crystal L. 
Rating:
5.0

Efficient check in process and service at the location was very good.

Mylon L. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Everything was fantastic!

Hattie L. 
Rating:
5.0

Dropped off after hours so didn't interact with staff

Gary S. 
Rating:
5.0

The truck would stall every time when The truck came to a stop. Had to put in neutral and restart. Was dangerous when turning left/every time.

Marc H. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

I was very pleased with my overall experience!! Everyone was very nice the truck was well maintained. Thank you

CHRISTINE B. 
Rating:
5.0

Customer did not leave a comment.

Todd C. 
Rating:
5.0

Customer did not leave a comment.

Lea R. 
Rating:
5.0

Customer did not leave a comment.

Shane M. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Nothing I can think of

Rosa S. 
Rating:
4.0

Customer did not leave a comment.

Betty S. 
Rating:
1.0

They never returned my security deposit even returning the truck clean full gas and on time

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

CHARLES C. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

The only issue we had was the head lights were way out of alignment, causing a huge distraction to me as a driver and oncoming traffic !

Wayne M. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

Gabriela H. 
Rating:
5.0

They even had Christmas music on AND he warmed up the truck!!!! Great place!

Scott Z. 
Rating:
5.0

I've never had such a fantastic experience as I did with this location. They are very kind.

Betty S. 
Rating:
5.0

Customer did not leave a comment.

JO S. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
3.0

Customer did not leave a comment.

Piper J. 
Rating:
5.0

Truck cleanliness was great except the front windshield was really dirty and difficult to see.

Karen K. 
Rating:
1.0

Rented us a truck that was filthy and without working headlights. We were unable to drive it at night so it took longer, we were promised compensation on our bill but instead were charged a lot more for late return not taking into account that we were unable to drive at night, thus the reason we used it longer.

Romeo C. 
Rating:
4.0

Only issue was the trailer I scheduled had disappeared. My final receipt up charged me for the replacement trailer. The rest of the experience was really good and the local Uhaul was not at fault

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN G. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Very nice folks running the show

William W. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

We did have to clean the cab interior but the owners of the Warsaw location more than made up for it. They are extremely nice people and obviously care about their customers. Working with them was a fantastic experience and I highly recommend them for your moving needs.

Steven D. 
Rating:
4.0

none really. We were happy with the condition of the trailer.....clean inside, etc. Also, I was impressed at how easy it was to pull and with the 6X9 we didn't even have to swing out to be able to make turns. It was easy to handle behind our SUV. Still not easy to back up, but I just looked for places that I would be able to pull on through. No problem.

Linda T. 
Rating:
5.0

Everything was great!

John V. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
4.0

Customer did not leave a comment.

Ronny A. 
Rating:
5.0

Customer did not leave a comment.

Karen K. 
Rating:
2.0

The gentleman who started helping us was great. When the woman took over, it was like we were inconveniencing her. She was short with us and quite rude. I couldn't get out of there fast enough.

William M. 
Rating:
5.0

Not a thing! Another quick, easy, efficient rental with you guys!!

John M. 
Rating:
5.0

Your truck service is really handy to have for those who don't own a truck.

Rickey B. 
Rating:
5.0

Customer did not leave a comment.

Jeffery M. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Very nice people

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
Rating:
2.0

Customer did not leave a comment.

Timothy W. 
Rating:
5.0

I always do business there when I need to rent a truck trailer or dolly. Always very helpful and courteous

Michael O. 
Rating:
5.0

Customer did not leave a comment.

Holly M. 
Rating:
3.0

Customer did not leave a comment.

PHILLIP S. 
No reviews have been submitted for this location.

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