Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer didn't have a tongue jack to be able to lift it off my ball. Had to use jack in my truck to disconnect trailer.
Jason B.
Rating:
5.0
Customer did not leave a comment.
Laura G.
Rating:
5.0
Large lot. Perfect
mike L.
Rating:
5.0
Customer did not leave a comment.
Greg F.
Rating:
5.0
Great staff. Very quick and friendly!
David D.
Rating:
5.0
Customer did not leave a comment.
Scott H.
Rating:
5.0
Super friendly staff! Was in and out quick with great service!
SHAUN H.
Rating:
4.0
Customer did not leave a comment.
William H.
Rating:
5.0
It's difficult to get the trailer lifted off your vehicle with no jack or lift.
JAMES J.
Rating:
3.0
Road side Assistance. Need to go to the person location not the broke down party to find a ride their. On top of tht I should have not had to pay for another rental
SHAWN B.
Rating:
5.0
Very friendly and helpful.
NORA G.
Rating:
5.0
Customer did not leave a comment.
Brian S.
Rating:
5.0
Customer did not leave a comment.
John G.
Rating:
5.0
Customer did not leave a comment.
STEPHEN B.
Rating:
4.0
Customer did not leave a comment.
TOM C.
Rating:
5.0
Customer did not leave a comment.
Carlos T.
Rating:
5.0
They were very professional, and made everything as easy as possible.
JOHN Y.
Rating:
5.0
Customer did not leave a comment.
Eric R.
Rating:
5.0
I love dealing with the people that run this Uhaul store!! They are very pleasant, helpful & professional.
JOANNE S.
Rating:
5.0
Customer did not leave a comment.
Rodney S.
Rating:
5.0
Customer did not leave a comment.
KEN M.
Rating:
5.0
Customer did not leave a comment.
Jason B.
Rating:
2.0
Customer did not leave a comment.
Lindsey H.
Rating:
5.0
Have vehicles ready with a full tank of petrol ⛽
mark Y.
Rating:
5.0
Passenger side strap on the car dolly was broke when picked up. Didn't notice it until got to the location of pick up for the car
Zachuary D.
Rating:
5.0
Already recommended this one to a friend
Stephen S.
Rating:
5.0
Customer did not leave a comment.
Carolyn T.
Rating:
5.0
Customer did not leave a comment.
WILLIAM W.
Rating:
5.0
Customer did not leave a comment.
greg R.
Rating:
5.0
Customer did not leave a comment.
Kirsty W.
Rating:
5.0
Customer did not leave a comment.
Cody C.
Rating:
5.0
Customer did not leave a comment.
ROGER E.
Rating:
5.0
Customer did not leave a comment.
Kevin K.
Rating:
5.0
Little hard to get lock open for key
Kristen M.
Rating:
5.0
The gentleman hooked up the trailer for me and made sure everything was good.
Daisha K.
Rating:
2.0
Customer did not leave a comment.
Sandra D.
Rating:
5.0
The guys at 30 West were kind, efficient , and helpful. I will return to them the next time I need a uhaul and highly recommend them to others.
SANDY M.
Rating:
5.0
Always very organized and helpful I would definitely recommend this business
Franklin E.
Rating:
5.0
Fantastic customer service! They made me feel like family!
SHAUN H.
Rating:
4.0
Customer did not leave a comment.
CHARITY P.
Rating:
5.0
Customer did not leave a comment.
Ronald S.
Rating:
5.0
Customer did not leave a comment.
Bob F.
Rating:
5.0
I always use this location. Great people to work with.
Dennis A.
Rating:
5.0
The people here were very prompt and courteous. They had me on my way in less than 10 minutes
DUANE W.
Rating:
5.0
Excellent service; they made it so easy, I will never hesitate to use Uhaul service again. Lastly, they make the whole experience affordable as well.
Dennis M.
Rating:
5.0
Customer did not leave a comment.
Robert L.
Rating:
5.0
Customer did not leave a comment.
Jason B.
Rating:
5.0
Really nice guys they loaned me an adapter after I forgot to bring mine I recommend them
CHRISTOPHER C.
Rating:
5.0
Customer did not leave a comment.
Lori C.
Rating:
5.0
Great service, in and out quickly so I could get on with my project.
RON B.
Rating:
5.0
Customer did not leave a comment.
Warren R.
Rating:
5.0
Extremely nice and understanding!! Great customer service.
Aaron C.
Rating:
5.0
The trucks check engine light was on.
Aaron C.
Rating:
5.0
No problems. Everything went very smoothly!
Joe C.
Rating:
4.0
Customer did not leave a comment.
DAVID R.
Rating:
5.0
The girl there was very polite and nice
Renting from U-Haul is the best way to go for me. On a limited income worked good for me
Thank you again!
Martha S.
Rating:
5.0
Clean vehicles after ea use and sanitize it ! Next time i will not take the vehicle if its smelly and dirty !
Peggy B.
Rating:
4.0
Requested furniture pads when I reserved the truck, upon arrival none were available. If they are reserved, they should be saved for customer!
Connie I.
Rating:
5.0
Customer did not leave a comment.
James C.
Rating:
5.0
Customer did not leave a comment.
Ed T.
Rating:
3.0
Was charged for 10 clean blankets and only got 7 very dirty ones
Kirstyn Y.
Rating:
5.0
Customer did not leave a comment.
Warren R.
Rating:
5.0
Customer did not leave a comment.
MARK V.
Rating:
5.0
Customer did not leave a comment.
DELMER W.
Rating:
5.0
Customer did not leave a comment.
Robert D.
Rating:
5.0
Customer did not leave a comment.
Vicki S.
Rating:
5.0
Customer did not leave a comment.
Tanner N.
Rating:
5.0
Friendly customer service. Equipment available as reserved. Location easily accessible and well lit.
Marlin W.
Rating:
5.0
Friendly and nice staff.
STEVEN B.
Rating:
5.0
Customer did not leave a comment.
lynet C.
Rating:
5.0
Customer did not leave a comment.
David F.
Rating:
5.0
Customer did not leave a comment.
LARRY H.
Rating:
4.0
Customer did not leave a comment.
bruce S.
Rating:
5.0
Customer did not leave a comment.
Terrye K.
Rating:
5.0
It was fine.
Gerald H.
Rating:
5.0
Great folks to work with. Highly recommended.
CHARLES C.
Rating:
5.0
Customer did not leave a comment.
Tim P.
Rating:
5.0
Customer did not leave a comment.
Bruce M.
Rating:
5.0
Customer did not leave a comment.
Ruth S.
Rating:
5.0
Customer did not leave a comment.
Robert P.
Rating:
5.0
Customer did not leave a comment.
RANDAL C.
Rating:
1.0
It took me an hour to get the key out of the lock box and when I filled the gas back up within a few dollars of the original amount, you charged me like 48 dollars for it. I'll never use U-haul again and I'll always recommend my friends to never use you as well.
Justin P.
Rating:
5.0
Customer did not leave a comment.
Steven P.
Rating:
5.0
Customer did not leave a comment.
John E.
Rating:
5.0
The truck rode great and had no issues. The only improvement would be that I wish the truck had a little more get up an go. But again, I did have a full load and was pulling a vehicle.
Michael S.
Rating:
5.0
No issues
Charles S.
Rating:
5.0
The staff at 30 west auto was knowledgeable and friendly and worked to accommodate me and my schedule. Great people!!!
CURTIS C.
Rating:
5.0
Let people know that you close at 4pm
April L.
Rating:
5.0
Nothing,everything was perfect for me.
Randall P.
Rating:
4.0
Truck's tires on driver back were in bad shape and needed roadside assistance. We were told truck should not have been sent out with tires in that condition
Paul D.
Rating:
3.0
Customer did not leave a comment.
John G.
Rating:
5.0
Customer did not leave a comment.
Randy H.
Rating:
5.0
Customer did not leave a comment.
MARTHA S.
Rating:
5.0
Great customer service. I'll be back if I need a rental.
JAY S.
Rating:
3.0
We dropped off after hours so I don't really have anything to review about this location.