Customer Reviews for 321 Smoke Shop
(U-Haul Neighborhood Dealer)

7 reviews

1805 E Lamar Alexander Pkwy   Maryville, TN 37804

(865) 982-3522

Location Hours

  • Mon-Sat: 9 am - 8 pm
  • Sun: 11 am - 7 pm

Services at this Location:

Contact Us

(865) 982-3522

1805 E Lamar Alexander Pkwy
Maryville, TN 37804

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 8 pm
  • Sun: 11 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

I arrived at 7am as I was scheduled. I opened the app and it told me to come back at 9am when the store was open. It did not give me a code to retrieve my keys or anything. I called the customers service line to have to wait over an hour. That hour came and went with no help. I stayed on live chat the entire time to get zero help. That put me behind 2 hrs. This location was nice, clean, and friendly. It was the app and lack of customer service on the phone that was terrible.

Jason D. 
Rating:
1.0

Person that I spoke to me was not knowledgeable or pretended to not know. Charged me for after hours fee which I did not return after hours. Did nothing to remove charge, said ‘call u-haul' to address. When return truck parked wherever I was able to park in smal parking lot. Person insisted in me backing up truck, which I was not able to do as an inexperienced truck driver. In the end, person assisting me backed up the truck. This location is not suitable for a 26 foot truck!

Mark R. 
Rating:
5.0

Helpful and friendly, young people.

GLORIA W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan T. 
Rating:
5.0

Customer did not leave a comment.

Jedda B. 
Rating:
5.0

Customer did not leave a comment.

PHILIP C. 
Rating:
4.0

Customer did not leave a comment.

Guy K. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top