Customer Reviews for 3811 Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 3811 Auto Repair

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JEFFREY R.
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You have really good employees at this location they seemed to care about business

MIKE M.
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Customer did not leave a comment.

Gerald H.
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I thought it was an extremely rough gravel road to get back to the business.

Raymond M.
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Brenda W.
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ROBERT A.
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CONSTANCE P.
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Stacey M.
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Barbara R.
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AMBER C.
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Better customer service

Kent Y.
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Bryton A.
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Daniel B.
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Delmar C.
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Daniel T.
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Caleb G.
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Your website sucks so much for UHAUL 24/7. The servers need some serious work. We had full LTE service (we could load other webpages easily) and couldn't load the Uhaul pickup website—so we couldn't get into our truck until an hour and a half after arrival and customer service calls. This is not the location's fault. It's UHAULS infrastructure for the 24/7 pickup. Will be looking for other rental services from now on.

Thomas B.
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Extremely professional and helpful. The lady that assisted me was awesome. Complete process did not take 7 minutes. Top notch.

Kelly R.
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Had a problem getting it at reserved time.U-Haul made it right tho.

Byron C.
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Eric H.
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Diane R.
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John D.
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This location was 30 minutes further from my reserved pickup location. The long gravel drive was filled with huge mud puddles. My vehicle, trailer and boots were nasty by the time I left. The drop off was the same. However, I was also not made aware the location would be closed Saturday at 350pm. So was trying to confirm trailer turn in procedures online after moving all day and expecting to talk to someone to confirm receipt.

Timothy D.
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Charles C.
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Derek J.
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Darren C.
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Kevin S.
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Location was closed when I dropped off so I just left keys in drop box. So I did not enter location or deal with any personnel.

Shalee A.
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Customer did not leave a comment.

Jonathan G.
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3811, aka Tyler did a Fine job helping us to get what we needed - Will Definitely used them again when I have need for U-Haul !!

Jamestreher V.
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Carolyn C.
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U made my move so easy and affordable...I would recommend to anyone...

Douglas F.
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Need to fix the driveway into the business - it's in very poor condition.

Kevin S.
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Customer did not leave a comment.

James R.
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Renting by phone was terrible. Talked to fast talking kid in Arizona that said the trailer was confirmed but I would get a call for confirmation? Got two meaningless e-mails and no call. Called again to find out when and where I could get the trailer that I had paid for and got nice lady in Georgia that that helped. Initial communications was the PITS. The trailer worked out very well but the process of obtaining it was terrible. The Harford City guy was good.

Pamela C.
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Mark G.
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Richard P.
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Somebody can call me for a complaint that needs to be resolved from Thursday

SHALEE A.
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Pamela W.
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It fell on a holiday. we only rented a hand truck for one day. Our truck broke down on the road. So we were going to take it back the next day. Next day he closed early. Day after that it was a holiday. Veteran day. Any way he charged us for veteran day and for the day he closed early. We will never use them again

Ann S.
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Ryan S.
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I was charged a $15 cleaning fee and the sad part is the trash that was left in the trailer was the trash that was in it when I picked it up. $15 is $15 dollars but the $15 cleaning fee will keep me from coming back and renting there that is a fact

JEFFREY J.
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Rebecca H.
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Lisa H.
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Mike S.
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The equipment and people were very good, but the location turns into a muddy mess after a rain.

KEVIN D.
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I appreciated the customer service, especially in lending me a lighting adapter to fit the connector in my truck.

Lori S.
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Lori S.
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Bethanie S.
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Kent D.
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Tyler H.
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Maria M.
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Dark and hard to find with no gas stations within 2 miles I am glad I was not there alone. It was scary.

Robert W.
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Brian H.
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Chuck A.
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Phil B.
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first time i rented a uhaul trailer here an everything went well

jodeci G.
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KAUSHIKKUMAR P.
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N/a

Rebecca H.
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Lori S.
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Tim W.
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very helpful in the time of need

Verla C.
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A better way to confirm after hours drop off. My contract was my receipt, so I wasn't about to leave it and the location is too far out for a decent internet connection to use the on-line drop off option.

patricia M.
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Lori S.
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Tana D.
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Nathan B.
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Robert S.
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Very nice people run this Uhaul . Easy access. Nice area.

Tony M.
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carrie G.
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I was suppose to get a $40.00 credit because I had to drive 40 miles out of my way to pick up and deliver the truck back to that location 80 miles round trip.

Jessica M.
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He got me set up and ready to go quickly huge blessing

TED B.
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ROBERT J.
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Clerk/Manager was super helpful and went above and beyond his job duties.

DAN R.
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Brian W.
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Donald H.
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These guys are good at 3811. Appreciate them. :)

Lisa M.
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Phyllis H.
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kasey E.
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CHARITY W.
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There wasn't anyone there for me to actually talk to. I just dropped the trailer off.

Dennis S.
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location not open when truck returned

Mitch H.
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Zula W.
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Took time to know my needs and remembered my name.

megan R.
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Nothing the people was great and friendly helped me with any questions i had very professional

Lori S.
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Roger S.
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Andrew B.
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JOSEPH V.
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the vehicles steering needed realigned.

Jack M.
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Very good equipment was impressed....will rent again if ever the need

JOHN O.
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My husband and I rented a two wheel vehicle dolly from the U-Haul in Hartford city Indiana for a one day rental. When we got the dolly home, we found out that it would not work with the vehicle we were trying to tow. We immediately took the dolly back to the U-Haul and explained what had happened. This all happened within an hour to an hour and a half at the most. No refund or compensation was offered. While I understand that there are dishonest people in the world that would have used the dolly and then returned it and demanded a refund, that is not the case with us. We did not use the dolly at all it just would not work. $50 is a lot of money to just open the window and throw out.

Ameera A.
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Sara S.
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Robin D.
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Robert W.
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Robert N.
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Joan H.
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Nothing. The service was great and everything was good. Would use your services again and would recommend you to my friends and family. Thank you

Lori S.
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Customer did not leave a comment.

John C.
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The truck's driver side windshield wiper needs to be replaced.

Carl T.
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Wendy S.
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Rusty D.
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Tyler is a very nice guy and was very helpful

No reviews have been submitted for this location.

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