Customer did not leave a comment.BARBARA C.
Customer Reviews for 3D Auto Leon's Buy & Sell
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Eric L.
Customer did not leave a comment.Thomas D.
Customer did not leave a comment.robbie H.
Customer did not leave a comment.CHELBY MAY G.
Nothing all was goodLeiloni W.
Customer did not leave a comment.Brady M.
I was supposed to pick up my truck 37 mi. from home but the on-line reservation was lost and no truck was available. The closest truck we could locate was100 mi. away but when we arrived, on-line reservations had come in and had priority. We then drove another 150 miles for a truck. A 500 mi. round trip (574 with the first trip) did not make for a happy customer! All personnel were pleasant and helpful.ROSEMARY F.
OkJOSEPH EDWARD D.
Very friendly....Ricky H.
I was charged $175.00 on my card my total bill was 58.00. Also I had changed pick up locations and cancelled a pick up from the previous location. That location also charged my card 125.00. Please help!! Especially during a pandemic. My work place is closed due to vovid-19 I really can't afford all the charges.Especially since I canceled the pick up and never picked up the truckRobin F.
Great staff!CARRA DARLENE P.
Customer did not leave a comment.David M.
Customer did not leave a comment.JOSEPH A.
Super customer service at return of truckJill M.
Ok, just a drop off really,Dale P.
Customer did not leave a comment.Kim C.
Customer did not leave a comment.Judy H.
showed up, told to back it up next to the 4x8 and unhook. with no help. i managed at 52 with a bad back.Cliff P.
Customer did not leave a comment.Pamela G.
Great customer service.erica F.
Excellent customer service!!!!!!!erica F.
Customer did not leave a comment.Norman J.
Customer did not leave a comment.Fred B.
Customer did not leave a comment.mickey W.
Customer did not leave a comment.kerma B.
Personnel very helpful and friendly.Hector M.
Customer did not leave a comment.Jason E.
Customer did not leave a comment.Rosanna C.
Customer did not leave a comment.Dustin H.
Customer did not leave a comment.David S.
Customer did not leave a comment.Thelma S.
Customer did not leave a comment.Mike B.
Customer did not leave a comment.marisa R.
Customer did not leave a comment.cicley R.
Customer did not leave a comment.sandy S.
Customer did not leave a comment.Morris S.
The service and treatment were excellent at this locationMichael O.
Very friendly. Appreciated the questions of what we might need as we haven't moved like this before.DANIEL PHILI K.
Get rid of Leo's pawn as a uhaul representative. He over charged me and didn't write down the correct gas mileage.Paul H.
Customer did not leave a comment.Morgan G.
Very easy to work with and accommodating. The reservation and pick up and drop off process were easy and efficient. The two gentlemen we worked with were knowledgeable and friendly. A pleasure to work with. Thank you so much, you made my mother's move go so much smoother!Glenda K.
Easy to work with. The whole process went very smoothly.Don J.
Nothing. Shad was a great Uhaul agent.Mike B.
Customer did not leave a comment.Amy S.
Customer did not leave a comment.Kathleen P.
Customer did not leave a comment.trevor W.
Easy, quick, honest. Exactly what to expect.Josh C.
Customer did not leave a comment.Gregory S.
I will not recommend U-haul to anyone.I am also posting it on social media and asking my friends to do the same. I think it is ridiculous that I paid over $1900 to rent a truck to get to Havre MT and the same truck from Havre to O'Fallon is only $677. The reply I get from U-Haul is it takes a truck from a busy hub to a not busy hub. This is not the problem of the person renting the truck. It is called a one way rental for a reason. The price should not be triple because it is going to a small town.Robert C.
The man working was very friendly. We drove to Havre which is about 45 miles out of our way do to the fact the Manager was so snotty and curt in Great Falls last time we were there. It was definitely worth it. We will be using this location from now on.yvette B.
Customer did not leave a comment.lisa P.
Customer did not leave a comment.Elmer S.
Customer did not leave a comment.Zelda F.
None, everything was great.David H.
Check in was slow, but that was a computer thing. I would do this again in a heartbeat!Constance F.
this location had difficulty processing my rental contract and had to call for assistance twice. I did the pre check in which was suppose to expedite the process but as it turned out it took twice as long as another u haul rental I did just a couple weeks prior at a different loccationWilliam T.
Customer did not leave a comment.Kathleen P.
Customer did not leave a comment.derek V.
Customer did not leave a comment.CHASE P.
Customer did not leave a comment.Doug C.
Customer did not leave a comment.Charles P.
I throughly cleaned & returned the trailer rental on 11/16/17 at 3:36pm. I don't know the mans name that was working at that time, but I can describe him as being "grossly obese". He was rude, refused to go outside to unhook & inspect the trailer, he told me "Just go park it in the back". When I went back inside to ask him for a receipt , he said "You're good to go." & walked away from me. Previously, when I called to extended the rental time, the woman I spoke with quoted a total cost of $28 for the extra day. On 11/21/17, I received an email notifying me that I was charged $113, which included a cleaning fee (even though I cleaned the rental before returning it), a late fee (a late fee for what exactly?) & more rental fees than the $28 I was quoted because apparently the lazy, rude man that I spoke with when I returned the trailer on 11/16/17, did not enter the information for my return of the trailer until 11/17/17. I will never use the Havre location again & I will never recommend that location to anyone inquiring about my experience at that location. As far as I'm concerned, what the man I dealt with at the Havre location is a thief & guilty of robbery for charging me a cleaning fee, another day of rental fees even though the trailer was returned on the 16th, NOT the 17th & a late fee ( I still don't understand what the late fee was for, I returned the rental the same day I said I would). I highly recommend that the Havre location be investigated for fraud & robbery.James W.
Customer did not leave a comment.conrad K.
They wouldn't check in the van while I was there. Told me they would do it in the morning. Plus they wouldn't give me a receipt of return. Also I felt uncomfortable being in a PAWN shop with guns and bars on windows.Anita M.
WAS CHARGED 2 PRICES. AND NEED TO CREDIT MY ACCOUNT. FROM 28.97 TO 26.81. I ONLY WENT 7 MILES. TOTAL.Arlee A.
Use Uhaul on a regular basis. Charged 25 cleanup fee for a small amount of grass clippings in the back because my customer didn't have a broom when I delivered. Rather extreme.Dave O.
Still haven't received my $50 for not having the truck that I reserved. As far as the location, i wish hw would've inspected the truck whike we were there after drop off,PATRICK T.
Why did uhaul stop the take it full bring it back full? It was pretty upsetting to have to find a gas station in rural mt at ten thirty at night to feel safe to make it to my destination.Caprice C.
Customer did not leave a comment.Richard H.
Wash the windows first.Jeffrey B.
Customer did not leave a comment.Toney C.
Customer did not leave a comment.Tracie D.
Customer did not leave a comment.Andy M.
Customer did not leave a comment.nadine A.
the truck did not appear to have been cleaned in the cab. liquids had been soilled in cup holders in both doors and not cleaned out before we picked the truck up. I cleaned it out myself before turning the truck in so I would not be charged for it. The truck was extremely rough riding. 3 different people hit their legs at knee level on that darn hitch. Too bad it cannot be taken off when the renting party isn't going to use it and locked backed on by an agent. I it both of my knees on it as we did not use the ramp, just handed off the boxes to waiting hands.janet M.
Customer did not leave a comment.Becky W.
We found the oil and the engine coolant low. We had to wait for the following morning to have the fluids filled at the pickup location. This made us very late in leaving Havre. We did have an option of filling the fluids ourselves but we did not feel as though we should. The Havre location was very accommodating in filling the fluids. I hope they will double check the fluid levels before renting any more U-Haul products. Since there are more than one U-Haul locations in Stevensville to drop off the U-Haul, I went to the wrong one. The person told me that the other U-Haul location was waiting for me. I did not realize the U-Haul address was on the contract.BARBARA A.
Customer did not leave a comment.Lorna W.
Customer did not leave a comment.Shannon C.
Customer did not leave a comment.russell Z.
One of the tires looked worn.TERRIE P.
Customer did not leave a comment.Anton U.
Customer did not leave a comment.Thelma S.
Customer did not leave a comment.Christine S.
Customer did not leave a comment.COURTNEY G.
Customer did not leave a comment.JOSH M.
Customer did not leave a comment.james A.
Horrible service. This people are charging us on extra fee of 52 dollars because supposedly we didn't put gas to the truck, which is not true. I spoke to them; the guy was a jerk totally disrespectful. They have no matters at all. I will report this company for sure.Carla B.
The only issue i had was that i schedule to pickup the truck at 9am at Action Installers in Woodstock, IL at 9:00 am and was there waiting 20 minutes and called the 800 number for uhaul and they had to relocate me cause action installers must have been closed or some issue.Bradley D.
Customer did not leave a comment.PETER M.
Customer did not leave a comment.MIKE A.
I was really disappointed with how they handled charging me for my transaction. They did not charge appropriately and it caused me to have to talk to U-Haul multiple days after moving, which mad it more difficult to move instead of easier.Rebekka E.
Truck was not available when promised. I also ordered furniture mats, and none were available.Dan C.
Customer did not leave a comment.jill G.
Very nice people at this location. They connected the trailer to my truck. Very nice and professional. Thank youJIM B.
Customer did not leave a comment.STEVE E.
Customer did not leave a comment.Ronald E.
Customer did not leave a comment.Sarah R.
Customer did not leave a comment.ANTWON C.