Customer Reviews for 4 A Mini Warehouse LLC
(U-Haul Neighborhood Dealer)

391 reviews

40 Soccer Field Rd   Ellijay, GA 30540

(706) 276-4306

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(706) 276-4306

40 Soccer Field Rd
Ellijay, GA 30540

Services at this Location:

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MALCOLM W. 
Rating:
5.0

Great customer experience, the lady at the counter was friendly and personable. My reservation was ready as expected. The pickup and return process was a breeze. I will definitely be returning when I need another trailer rental.

CALEB H. 
Rating:
5.0

I dropped the truck off last night before 1:15am but while I was doing the return process on my phone it's battery died an I was able to finish the return process but I did everything the way it was suppose to be done thank you

Indigo C. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA H. 
Rating:
5.0

Customer did not leave a comment.

FAY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa A. 
Rating:
5.0

Readable pricing

LEE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA B.  |  Overall Experience 
Rating:
5.0

Being able to drop off after hours and do the check in in a smartphone is very convenient and helpful!

WILLIAM N. 
Rating:
5.0

Just dropped vehicle off

JOHN H. 
Rating:
5.0

Repeat customer!

MELISSA K. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY P. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM N. 
Rating:
5.0

First trailer came off my truck due to defective hitch. Made claim for damage to my truck. Insurance company has not got back to me with any instructions. Please advise. Thank you

CHRISTOPHER E. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

JESSICA E. 
Rating:
5.0

Customer did not leave a comment.

DALE B. 
Rating:
3.0

More thorough instructions for 24/7 pickup.

Victor D. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
3.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Terry D. 
Rating:
3.0

Customer did not leave a comment.

Carlos S. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

RAIFORD W. 
Rating:
4.0

everything was okay they just need more room for customer parking

JAMES A. 
Rating:
5.0

Going to use again

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Don't forget to include the rented furniture pads!! 😊

Brent B. 
Rating:
5.0

Great experience.

Kenneth M. 
Rating:
5.0

nothing... very friendly and professional !

Keith M. 
Rating:
4.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Angela was outstanding. Absolutely the best customer support.

JAMES D. 
Rating:
5.0

Excellent service!

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

ken H. 
Rating:
4.0

Customer did not leave a comment.

Jeramie G. 
Rating:
4.0

Customer did not leave a comment.

Shannon P. 
Rating:
5.0

Angela was super helpful.

arni K. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

No problems at all thx

James B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Luis V. 
Rating:
5.0

Efficient, accommodating, and pleasant management. Thanks!

Robert S. 
Rating:
1.0

I reserved a car trailer, when went to pick up said didn't have it, sent me to 3 different dealers and not one had one finally ended back up at this location and they gave me one sitting on the lot.

John B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Stanley H. 
Rating:
5.0

Customer did not leave a comment.

LYNN P. 
Rating:
4.0

Customer did not leave a comment.

jeffrey R. 
Rating:
5.0

The only think I had issues with was the self check in and out. Only because I have never done it before. It I went to the uhaul go through my email and I would try to take pictures to return my camera would not load up on gmail. However if I went to the website with google and logged in it would finally let me take pictures. I'm not sure why because I accepted to use camera while on my gmail but I had to literally open a link not from my gmail to make sure I got to take the pictures because I was worried it was not going to let me and I thought I was going to have to call customer support. I have an iPhone 7 Plus so I'm not sure what happened but I did get it done not clicking on the app through my email. But thank you so much your rates were great and we got moved all in one trip. We are greatly blessed with your company doing self service with your company to ensure the safety of sickness going around. Have a blessed day.

Amy T. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

susan D. 
Rating:
3.0

Customer did not leave a comment.

TERRY F. 
Rating:
3.0

I informed them of the issues the trailer had.

WALTER W. 
Rating:
5.0

I think all is great. Just keep doing what you are doing.

TERRY E. 
Rating:
5.0

Great location and friendly management. Fast service.

CLYDE E. 
Rating:
5.0

Keep up the good work...very satisfied.

Jerry M. 
Rating:
3.0

I struggled with the mobile app pickup. Took 30 minutes to complete. The app keep forcing a reload if the web page. I returned the truck early so I could work with a real person to complete the return of the vehicle.

kirk K. 
Rating:
5.0

The on line check out was not a good experience. But the staff at the location I used we're extremely helpful.

Edgar G. 
Rating:
5.0

Excellant

joe H. 
Rating:
5.0

Customer did not leave a comment.

ron R. 
Rating:
5.0

Not much to improve.Your employee was so gracious and helpful. Definitely I will be a repeat customer. You are blessed to have her at that office.

Matilde P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

The whole process was very simple via the app. Reservation to pickup to return. Since I picked up early morning before business hours, everything I ordered was in the truck and waiting. Very painless process. This is my second time using this vendor and will use the next time I need a rental truck.

Stanley T. 
Rating:
5.0

Facility and Angela very helpful. Nothing that I can think of to improve ????.

LAURIE G. 
Rating:
5.0

Customer did not leave a comment.

Jose P. 
Rating:
4.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Nothing. The ladies in the office were great with customer service. The ladies were very helpful helping me decide which Uhaul truck or trailer I needed. They were very courteous even when I had to change my reservation. Plus, the day I picked up my 6x12 trailer the Uhaul rep was there so he hooked up my trailer. He made sure all my lights were working on the trailer before I pulled iout of the lot. Trailer pulled very well. Thank you!!

LAURIE G. 
Rating:
5.0

The equipment was clean but not well maintained. it appear that that truck had been in an accident before and the vehicle kept swirling to the right. If you look at the grill you will see that the Ford sign is upside down. I think the vehicle needs an alignment as it will be very dangerous if it's being continued to be driven that way.

Marisel Z. 
Rating:
1.0

I reserved a 10' truck over a month ago and was given a 15' truck. They wouldn't even try to correct the problem. Also, the lady at the desk said I had to pay for the additional insurance because it was mandatory. I spoke to another U-Haul facility and called the 800 U-Haul number and was told by both that what she told me was a lie. We have insurance and shouldn't have to purchase additional insurance.

KENNETH R. 
Rating:
5.0

Customer did not leave a comment.

Jackie E. 
Rating:
3.0

Customer did not leave a comment.

Rebecca C. 
Rating:
4.0

Just hard to back trailer into.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

augusto H. 
Rating:
1.0

See above

Kevin W. 
Rating:
3.0

I picked up truck on 5-17-19 at 3:30 pm and dropped off on 5-18-19 at 8:30pm, just a few hrs over the 24 hr period and was charged for 2 days. Seems you could charge for the one day in that case, ...and mileage at return was exactly 119, not 119.5, but not going to fret that. Thanks.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
3.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
5.0

Make sure truck does not leak.

Jamie B. 
Rating:
5.0

Service was great. Very friendly staff

TERRY E. 
Rating:
3.0

Customer did not leave a comment.

MATT C. 
Rating:
5.0

exceeded my expectations

ENRIQUE B. 
Rating:
5.0

Again job well done

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Campbell L. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
2.0

My trailer was not there that I rented . I came from out of town to pick it up and the trailer number they gave me wasn't there . I had to pick another one of the 3 that was smaller and use . I had to call the main uhaul hub to handle the terrible expirence .

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

Excellent service and very helpful associate. Thanks for your help!! John G

John G. 
Rating:
3.0

Just dropped off trailer after hours

Murray M. 
Rating:
1.0

I received my receipt and was incorrectly charged 3 days based on an incorrect pick up date.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

HENRY R. 
Rating:
2.0

Had our reservation for a long time. The purpose of this was to move all our belongings. Very important. Arrived and truck was not ready, problem with paperwork. And then the truck had a dead battery. Had guys coming to the house to load this truck with our heavy furniture, etc. Had to go to a different U-Haul to get our truck. Late getting back to our house because all the info had to be reloaded into your system. Then after the truck was loaded, we had to head back to your store to load our car on the trailer and that took forever. Asked to get a credit for all the inconvenience and got nothing. For the money we spent for this rental, that truck should have been ready to go; we shouldn't have had to wait an hour and then learn about the dead battery. And he said the dead battery was from the weather. You ave kidding me right? Very disappointed!! Much too expensive for what we got at this very stressful time!! However one positive note, after the car was put on the trailer, a U-Haul rep. who happened to be there, spent time with us explaining the workings of the truck and different things we may experience and who to call if we had an issue.

JOHN M. 
Rating:
3.0

Advised it would be ok to turn in trailer here instead of location on contract since I rented a storage unit. Trailer was not noted as being returned and made it look like I was late. Do what you say you will do.

Billy B. 
Rating:
4.0

Signage coming from Coosawattee is not good.

Judy T. 
Rating:
4.0

Customer did not leave a comment.

EARL H. 
Rating:
5.0

The people at this location were most helpful and a pleasure to work with. Moving is bad enough, thanks for making the truck rental process easy.

Hugh R. 
Rating:
3.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

Gary E. 
Rating:
5.0

Customer did not leave a comment.

Leslie P. 
Rating:
5.0

This location was in a great spot. There was lots of room to maneuver the 26' truck w/ 12' trailer. It was also off of a main rd so there was no traffic. Nice spot for a drop or pick-up!

RICARDO V. 
No reviews have been submitted for this location.

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