This location is the worst I have ever dealt with. While clean and neat, the lady in the office said she wasn't supposed to hitch an auto tow dolly - she didn't know how, etc. Then she asked why I didn't have someone to help me. I have always rented equipment as a single woman and have NEVER had someone ask. Yes, I have even had a woman do the hook up for me. The equipment was rusty; the left rear (driver side) light was out. I was very disappointed in this experience !
SANDRA C
4 A Mini Warehouse LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellijay, GA 30540
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Customer Reviews
- 4.5 Average Customer Rating
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The location was staffed by a lady she was nice enough, but said she did not know how to hitch tow dolly to truck and get car on it. Asked why I didn't have a man with me to help. I have previously rented at other locations staffed by a woman and have never been asked that before. I made this reservation via a call in to Uhaul because I couldn't find a 15' truck . I took truck and tow dolly home that afternoon, then had to get a friend to take me the next morning to retrieve my car. Once car was loaded onto dolly and I did the light check, discovered left light on dolly was out. Also the dolly was very stiff, ratches nearly impossible to operate. RUST had to purchase WD40 and lubricate all areas for smooth operation.
SANDRA CNothing
William MMobile check in took forever had to call support because location was closed, but uhaul's fault not location. Truck was uncomfortable to drive bounced up and down really bad on the road.
Michael MI've known Angie forever. Always easy to work with. Main reason I always return there. A+
Alan H