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Arthur M
Customer Reviews for 5 Brothers Fuel Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
1. The rental location was moved on me, creating an additional hardship for me because I had to find a ride from El Centro where I was to Calexico. 2. When I arrived, the truck had not been prepared for pickup so they had to clean the cargo area and cab while we waited. Overall, the experience was bad. 3. Although I had the pick up the rental from a gas station, there was only 5/16 tank of fuel remaining. I was told to "leave the truck with the same amount of fuel".
Shaawn CPoor customer service
Ricardo ZIs a good choice to use a rental vehicle, adorable and good service. Thank you!!!!
Manuel PGuy was unfriendly at first because he wanted me to pick up the truck at 4pm and could not reach me by phone
Amin MIt would be nice if the area behind the building was a bit more organized to know exactly where to drop off the truck.
GREGORY BI wasnt given anything that proves I deopped.off uhaul so I had to give cashier the keys and pray to God things turnes out right.
BRENDA RGentle, nice guy good customer service.
KHALED JEveryone was helpful and I got the job that I needed to do done quickly. Thank you.
WENDELL CDont rent at this location..I was charged double than agreed price
Luciano HRude and No customer service etiquette. Took my receipt/contract and told me that we were done and later get a receipt of turning in the trailer.
Anthony M