I would not recommend Uhaul. Harassed repeatedly to haul things not on my route. Uhaul changed the pickup location on 48hrs before pickup. A whole lot full of trucks in lot in El Centro but I had to go to Calexico to get one from a franchisee at a gas station parking lot with no supplies. I had to cancel my dolly and supply order or go to the El Centro store, drive past the trucks they wouldn't allow me to use and get the supplies. Wasting my time, gas, and mileage. Refused to deliver supplies to gas station pickup location or change pickup back to El Centro Uhaul office. Garbage custoner service with 800#. Gas station is dated, but the truck was nice and clean.parked to close to building to photograph at checkin clearly. One man, one truck operation. He is around just for the exchange. Not a storefront you can walk into at a whim to rent a truck. He did call to confirm I was picking up, because he was leaving at a specific time. Appreciate that. Would not recommend Uhaul. Moving states is already stressful. Their business practices for long distance moves made it worse.
Genevieve R
5 Brothers Fuel Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calexico, CA 92231
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkBad customer service Employees very rude Didn’t give me any type of receipt when turning in the truck, much less inspect the truck at time of the return, and they said that if I wanted a receipt, to go return the truck at another location, uhaul shouldn’t contract these type of people
Guillermo VAgain, great customer service. Inspection of the truck after driving 1600 miles excellent. Would recommend five brothers for a good drop off location on a one-way truck.
Ted M1. The rental location was moved on me, creating an additional hardship for me because I had to find a ride from El Centro where I was to Calexico. 2. When I arrived, the truck had not been prepared for pickup so they had to clean the cargo area and cab while we waited. Overall, the experience was bad. 3. Although I had the pick up the rental from a gas station, there was only 5/16 tank of fuel remaining. I was told to "leave the truck with the same amount of fuel".
Shaawn CPoor customer service
Ricardo Z