Customer Reviews for 56 Mini Storage
(U-Haul Neighborhood Dealer)

190 reviews

136 Bear Creek Rd   Sarver, PA 16055

(724) 234-3137

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(724) 234-3137

136 Bear Creek Rd
Sarver, PA 16055

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very easy to deal with.

DONALD S. 
Rating:
5.0

Customer did not leave a comment.

Candace W. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

Rick H. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

We had a good experience no recommendations

RHODA S. 
Rating:
5.0

Customer did not leave a comment.

Ray S. 
Rating:
5.0

Customer did not leave a comment.

Esau M. 
Rating:
4.0

Customer did not leave a comment.

Vicki W. 
Rating:
4.0

Customer did not leave a comment.

Dawn D. 
Rating:
5.0

I would recommend better wifi service at the point of service. It took almost 40 minutes to get the keys for the vehicle because the internet service was really poor. Making up for that snafu was the amazing customer service when I needed more time to unload the vehicle. I was truly impressed!

ARLENE F. 
Rating:
5.0

Customer did not leave a comment.

Dale R. 
Rating:
5.0

The truck was ready for me when I got there Kim was very friendly

Mary M. 
Rating:
4.0

Customer did not leave a comment.

Donna T. 
Rating:
4.0

You made us very happy for your outstanding service and we rate that service an A+. BRAVO!!!

Barbara S. 
Rating:
5.0

Friendly and courteous. Thanks for the help!

Benjamin C. 
Rating:
5.0

Customer did not leave a comment.

evan G. 
Rating:
4.0

Customer did not leave a comment.

Kent H. 
Rating:
2.0

The truck was dirty when we got it. The fuel said full. It took $21.00 to fill it to full for 70 miles. Ie it wasn't full but the app crashed so I couldn't dispute it

Pete W. 
Rating:
5.0

Customer did not leave a comment.

SHARLETT A. 
Rating:
5.0

Customer did not leave a comment.

Terry P. 
Rating:
4.0

Customer did not leave a comment.

Kent H. 
Rating:
5.0

Smooth no hassle transaction. Will use again with confidence. Equipment was clean and reliable.

Chad F. 
Rating:
5.0

Customer did not leave a comment.

Kent H. 
Rating:
4.0

Customer did not leave a comment.

KENTSTANLEY H. 
Rating:
4.0

The service was great. I received a phone call an hour before pickup to confirm my appointment and equipment. The truck and trailer was ready to go when I arrived.

DENIS M. 
Rating:
5.0

Customer did not leave a comment.

Terri G. 
Rating:
5.0

Pleasure assistance at this facility

Philip M. 
Rating:
3.0

Customer did not leave a comment.

Nathan W. 
Rating:
4.0

Customer did not leave a comment.

Kent H. 
Rating:
5.0

The owners of rt 56 mini storage were great. They went up and beyond the call of duty. I would recommend this business to any one...truly professional and diligent.....I felt like family ...... thank you rt 56 mini storage great business people. Great people....

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
3.0

Very slow to fill out information

Don R. 
Rating:
2.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

Don't make them drive 50 miles to pick up unit.

Brad M. 
Rating:
5.0

Quick, knowledgeable...really great experience.

Vince A. 
Rating:
3.0

When we arrived at the location, the gentleman inside was very friendly. We were in a bit of a hurry however and let the man know. Nothing against him, but he continued to talk about other things rather than trying to get us out of the location faster. We had a slight hiccup with the lights working on the trailer, which we fixed. The problem that we had with our experience from there was with the trailer itself. It looked green molded in color, extremely old, and that it needed to be retired. The trailer did not look in good condition compared to the newer trailer next to it. My husband asked the gentleman if we could have the newer, nicer trailer instead, but he said "no, I already checked this one out for you." Because we did not want to argue we hooked up to the trailer. As we were pulling away, the trailer rattled and shook unbelievably loud and scary. I asked my husband multiple times if it was connected correctly. He said it was, it just bounced a lot. We get to our destination to load the trailer. Everything seemed fine. We were traveling from Pennsylvania to Georgia. The drive was better once the trailer was filled. You see, we rented the enclosed trailer so that our items would be protected. The last hour of our drive was in the rain. Not thinking anything of it, we arrived in Georgia. When we opened the trailer door, all the items that had been sitting on the bottom were soaking wet. Clothes, suitcases, shoes, and boxes. Trying the unload the trailer was a mess because the boxes were wet and falling apart. There must have been a seal that was not working properly.Very upset about renting enclosed and still having our items get wet. When we returned the trailer in Georgia, the man at the rental location said that the trailer looked awful and they need to take it off the road.

Courtney B. 
Rating:
5.0

Customer did not leave a comment.

Don A. 
Rating:
5.0

Customer did not leave a comment.

BRUCE V. 
Rating:
3.0

Customer did not leave a comment.

Todd M. 
Rating:
5.0

Customer did not leave a comment.

Wilbur S. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
4.0

Customer did not leave a comment.

Edward O. 
Rating:
5.0

Really informed personnel, explained in detail, very good.

Ken K. 
Rating:
4.0

Paid for a dolly but it did not come with one. More detailed in making sure everything is ready for next customer.

Lindsay W. 
Rating:
5.0

Customer did not leave a comment.

BILL D. 
Rating:
5.0

Customer did not leave a comment.

jim W. 
Rating:
4.0

I am waiting on a response of why I was charged a $25 cleaning fee for this rental when there was nothing left to clean.

John N. 
Rating:
2.0

Took over an hour to pick up the truck, man working was not knowledgeable and had to keep calling his co-worker, boss, and U-Haul support. Truck was good

amanda P. 
Rating:
4.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

Nothing that I know of but I did want to say how nice and helpful Renee was

KEVIN G. 
Rating:
3.0

I WILL NEVER RENT ANYTHING FROM U HAUL AGAIN. MY EXPERIENCE WITH U HAUL WAS HORRIBLE!!!!! THERE POLICIES ARE ABSOLUTE B.S.!!!!!!!!!!!!!!!!!!!

john H. 
Rating:
3.0

Customer did not leave a comment.

Jessica B. 
Rating:
4.0

Customer did not leave a comment.

dave M. 
Rating:
4.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

Dave M. 
Rating:
5.0

Customer did not leave a comment.

Dylan M. 
Rating:
5.0

Customer did not leave a comment.

Lane W. 
Rating:
5.0

Customer did not leave a comment.

shawn M. 
Rating:
4.0

Customer did not leave a comment.

Emily G. 
Rating:
3.0

They got the miles wrong and it was a mess to handle.

Monica S. 
Rating:
3.0

Customer did not leave a comment.

Susan O. 
Rating:
4.0

Customer did not leave a comment.

Mary Beth W. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
4.0

Customer did not leave a comment.

lawrence S. 
Rating:
5.0

Great service!

Janice M. 
Rating:
5.0

Thanks a bunch! We hauled our Kayaks to and from the reunion without any problems! Courteous employees added to the experience! Thanks!

Kathy K. 
Rating:
5.0

Customer did not leave a comment.

Michele W. 
Rating:
5.0

Customer did not leave a comment.

Theresa L. 
Rating:
3.0

Top off gas.

albert G. 
Rating:
3.0

Customer did not leave a comment.

Mark W. 
Rating:
3.0

This was just a storage/drop point. Very frustrated by showing up late Sunday night only to discover the location is gated and not accessible after 9:00 PM - had to return the following morning. Need to check the open hours before returning.

James B. 
Rating:
4.0

Customer did not leave a comment.

steve K. 
Rating:
2.0

The size of trailer we order was not ready for us. The pick time was wrong. I had to change my schedule to get the trailer. I arrived before 12 , the time on order. There were multiple delays with the pick up. The staff member was polite but not very experienced. I did not take possession of the trailer until approx. 1:00. I returned trailer before 1 and was charged for an additional day. We would appreciate not being charged for the 4th day. We feel that it was returned on time because of the delay.

chester P. 
Rating:
4.0

Great attitude from the young lady there.

Shaun W. 
Rating:
5.0

Customer did not leave a comment.

Melissa P. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

The lady was very friendly and we were able to turn the equipment in efficiently.

Kelly G. 
Rating:
5.0

No suggestions, everything was good.

Cliff B. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

billy B. 
Rating:
5.0

Very accomadating......Very nice to work with!

Sharyn Z. 
Rating:
5.0

Customer did not leave a comment.

Lawrence D. 
Rating:
5.0

Customer did not leave a comment.

Kathy J. 
Rating:
5.0

Everything seemed to be working properly with the trailer I rented but it did need to be swept out. There was a lot of dirt or sand on the floor of the trailer.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
4.0

Wasn't much parking space. I had to park in front of some trailers. I liked the convenience of checking in with the cell phone. It was on a Sunday morning and the place was closed.

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

Abigail G. 
Rating:
5.0

Nothing. Everything was received as promised by U-haul. Both truck and car trailer in great operating condition.

Richard M. 
Rating:
5.0

Nothing everything was great. The lady how took my account was unbelievable with her knowledge and professional highly recommend her to anyone

jeff G. 
Rating:
3.0

Pick up staff was friendly but very slow. It took 45 minutes to get the truck despite having completed the express checkout. I ordered 24 pads but only got 19. One of the pads was urine soaked.

william S. 
Rating:
4.0

Easy to get to. just a drop off for our needs..

craig C. 
Rating:
4.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Easy in/out with 26' truck and very helpful staff

William L. 
Rating:
5.0

Customer did not leave a comment.

Kean P. 
Rating:
3.0

Make sure all trailer lights are working

Tom C. 
Rating:
3.0

Customer did not leave a comment.

Eleanor G. 
Rating:
5.0

Customer did not leave a comment.

Glenn H. 
Rating:
4.0

Customer did not leave a comment.

larry K. 
No reviews have been submitted for this location.

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