I think you've got it together at this location.
ronnie m
Customer Reviews for 6 Ten Convenience Store & Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful, the customer service at this location was definitely a bright spot of a stressful moving day. Thank you so much
Anthony RTruck was filthy, had crumbs all over and bottles. Area for pickup was muddy. Entire experince was terrible- I had ordered a truck for a different location and it wasn't available, the app was extremely difficult to navigate- kept getting stuck when I had to take pictures.
Alan BUhaul is the best, thank you for the service?
WESLT PPretty easy to drop off.
Carlos AIn and out with no issues.
gjergji cThe rental transaction was easy and quick. The folks at the store I worked with were very friendly and helpful. Great experience.
THEODORE MThe store manager was rude and didn't explain why I owed more money after putting a deposit down
Jessica BI have booked for 24 hours and manager at location booked for 4 hours only while returning they just sent me link saying that you complete the procedure
Bipin PI was charged extra which I will call in about. The order process was a mess and the customer service was absolute worst
Wonsuk HGood
damionILEY bNA
EKANGAKI ATell them to be careful that the car could automatically lock the keys in the car while running
Robin SGreat service
jose rThank you
Michele CThe convenience station was fine and person at the desk was very helpful. Your online U-Haul customer service is poor. Last minute changes had me picking up my rental 25 minutes from the move location and then another 25 minutes ro return from the drop off location due to a new, last minute change of location. You added about 2 hours to an already log day. I would never recommend one-way service again with all your last minute changes to original agreements
Richard GQue también tengan a alguien que hable español
roxana ofor my first time renting a uhaul it went perfect. the lady behind the counter was very helpful .
Jason GMileage rate too expensive. Paying the rental fee us the gas and on top, paying for mileage is outrageous. I paid almos $100 to use the truck for 1 hr, less than 20 miles.
Allen BIt’s so expensive
Ruth AReduce the wait times for purchases and truck pick ups. We waited about 45 minutes to pickup and have waited well over 20-40 minutes to buy boxes on three different occasions. Understaffed and very slow computers that regularly crashed and/or needed to be restarted seemed to be the culprits. I would recommend the location only because the staff were very nice.
Stevie APlease credit my debit card immediately for $135.00
Dorion MVan had some debris but other than that all was good.
Noemi RAgain the app did not work for drop off
Kennedy MHorita q cheque mi targeta tengo 2 cobros de 70.84 dolares por q
jose gVery friendly / Prompt & great service Keep up the good work..
Mahendra LNot allowed to return at a more.convenient uhaul location by where my destination was. Cost me an extra 100 dollars when including the gas needed for the return trip. I selected remote pick up and when I got there was told it wasn't available and had to go inside and show my license and give a "reference" the dolly wasn't in the truck and I had to pay for to use some old cast off one that was literally taped together.
jacob pAir-conditioning in trunk was not operational
Gaspare PRental net our expectations.
MARK RThis truck should be out of service Transportaion no good
Robert ZNone! Just keep upthe great job!
CONRADO BClearer instructions when speaking, furniture dolly plate is a little bent not flat
Anthony PNothing, just keep up the great job! Thank you!
CONRADO BVery Good experience. Open on Sundays
Dan GVery convenient location and better accessible hours than other uhaul locations!
lawrence sMy car got damaged while I left it at the place where I rented the uhaul from
jason wPerfect experience. This U-Haul location is the best I have ever used.
Arnav GTruck wasn’t available by pick up time, i had to wait 2 hours, there was carpet a boxes oh the back of the truck
Starlin RIt is not up to standards what I have experienced
Paul vI would start with upholding the reservation agreement. I was scheduled for 7am pick up, but the location does not open until 8am and no staging was done. I had to sit and wait or drive to a location which would be further from my destination. I decided to wait. When they did open……there was no apologies or anything.
Safi KSend a receipt for the transaction please
willie jThe tenant was EXTREMELY rude. He was just about yelling at me. I took the can for two hours, costing over $135.00. I asked the tenant if he could break down the price, and his response was “NOT NOW!” This location is degrading your business, and I will never consider renting from U-HAUL again since it is clear that there is no quality control in place.
Daniel RVERY VERY Rude and unprofessional
Kevin MI've rented uhal trailers before and never had an issue. This place 6 Ten convenience store was a nightmare. The person was extremely rude to the point he had me carry the blankets and the dolly my self to the trailer. and when I asked him to hook up my trailer to the hitch on my car he said they don't do that and that I should be the one to do it. Then I was like I don't know how to and now I have to cancel that's when he went out of his store and hooked it on . Then as soon as l left and hit the first speed bump the trailer became loose. I had to call my brother to come out and help me. and when I called the store he never answered the phone. and when I went back to return the trailer he started yelling at me for not backing it up all the way to the wall and I was like I don't know how to back up a trailer and you are more than welcome to do it. and then he cursed me and told me to get the fuck out of there. and When I got my receipt I found a $15 charge for cleaning. the trailer was clean and it only had the blankets and dolly in there. I called the 800 number and asked to speak to his manager but as of yet no one has called me back. I'm very disappointed. If this man can't handle serving people then he shouldn't be in this business. I've been to other 3rd party uhaul locations and I never had an issue. this man was mean and rude and did not want to work!.
Summer EVery good
angel rNothing
Jacek HBetter lit parking lot
Patrick A