I would start with upholding the reservation agreement. I was scheduled for 7am pick up, but the location does not open until 8am and no staging was done. I had to sit and wait or drive to a location which would be further from my destination. I decided to wait. When they did openâ€¦â€¦there was no apologies or anything.Safi K.
6 Ten Convenience Store & Deli
(U-Haul Neighborhood Dealer)
Somerset, NJ 08873
- Mon–Fri7 am–12 am
- Saturday8 am–12 am
- Sunday12 pm–12 am
Services at this Location:
One-Way and In-Town® Rentals in Somerset, NJ 08873
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- 4.0 Average Customer Rating
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Send a receipt for the transaction pleasewillie j R.
The tenant was EXTREMELY rude. He was just about yelling at me. I took the can for two hours, costing over $135.00. I asked the tenant if he could break down the price, and his response was â€œNOT NOW!â€ This location is degrading your business, and I will never consider renting from U-HAUL again since it is clear that there is no quality control in place.Daniel R.
VERY VERY Rude and unprofessionalKevin M.
I've rented uhal trailers before and never had an issue. This place 6 Ten convenience store was a nightmare. The person was extremely rude to the point he had me carry the blankets and the dolly my self to the trailer. and when I asked him to hook up my trailer to the hitch on my car he said they don't do that and that I should be the one to do it. Then I was like I don't know how to and now I have to cancel that's when he went out of his store and hooked it on . Then as soon as l left and hit the first speed bump the trailer became loose. I had to call my brother to come out and help me. and when I called the store he never answered the phone. and when I went back to return the trailer he started yelling at me for not backing it up all the way to the wall and I was like I don't know how to back up a trailer and you are more than welcome to do it. and then he cursed me and told me to get the fuck out of there. and When I got my receipt I found a $15 charge for cleaning. the trailer was clean and it only had the blankets and dolly in there. I called the 800 number and asked to speak to his manager but as of yet no one has called me back. I'm very disappointed. If this man can't handle serving people then he shouldn't be in this business. I've been to other 3rd party uhaul locations and I never had an issue. this man was mean and rude and did not want to work!.Summer E.