I arrived earlier than my intended pick up time, the gentleman was preparing the rental and had other rentals to prepare. The ONLY reason that I took a picture of the inside of the cab was because previous renters didn't leave it "clean" and left items in the truck and I didn't want to pay for what previous renters left. As for the company, the gentleman was very nice and understanding of my situation and early arrival time. The lady that checked me in and took my payment was super sweet and both were very easy to deal with. I would HIGHLY recommend this company for any uhaul needs!
Terra L
Customer Reviews for 620 Corporation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was easy drop off
Josh SMobile drop off location - didn't interact with anyone.
JOHN NMake sure you the Ihaul app..no one around on the weekend and you have to return via app
LARRY SThis location is poorly marked… there is no signage on the building and you have to park the truck very far away from there building
ANTHONY DThe mobile app could not locate our location and we spent at least 45 minutes trying to return the truck. We were at the 620 CORPORATION location on April 26th at 1:48pm. There must be a glitch in the app because we finally spoke to Melissa, she walked us through what to do, but it still didn’t work. She was able to go ahead and close us out and show when the truck was returned. Melissa was awesome and super accommodating & NICE. This location is SUPER tough to locate also.
GRETCHEN WN/A. Brett and the secretary had excellent communication skills. I appreciate their quick responses. Thank you for making the moving process simple.
NICHOLE GI chose this location because there was supposed to be a person there until 4pm. I arrived about 3pm and there was no one there. I had to drop off using the online app. There was a poor signal in that area so it took a long time to drop off. There were no instructions as to where to leave the vehicle. Very poorly thought out drop off location. I would NEVER use this location again.
RICKY WBetter signage for where to actually put the vehicles would help a lot.
JAZMYNE HNothing to improve. Super-simple.
CLAYTON V