Rental Process was smooth will choose this location again.
lamar a
Customer Reviews for 7 Cities Auto Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Inspect the trucks after each use, clean them if there’s a mess. It really sucks finding out you have to clean someone else’s mess before you can use the truck. I had 4 people willing and ready to help me move who had to stand by and wait before we could load anything. The place I picked the truck up had feral cats everywhere, bottom line not a good situation.
Timothy CA better explanation on how to pick up the vehicle.
Carl JI selected the “pick up at counter” option and when I arrived, the business was closed and the office looked vacant. Called U-Haul and they had to explain that this was a place where I would have to fill out a verification form online, get a code, find a lock box. The verification form also required me to provide two people that U-Haul could call to confirm I was who I said I was. Snow wasn’t removed from the windshield or hood when I arrived.
Alexandra R