No 24/7 pick up and the trailer was dirty. Trash in it and a dirty sock. The truck was clean besides a bit of trash in it. The guy that hooked up our Uhaul truck to the trailer was eating an apple while doing it. Please put the food down and concentrate on the customer.
Ashley M
Customer Reviews for 76 Williams
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff had Trouble understanding the return process
BARTON BNice layout for bringing in a trailer for disconnect. Friendly staff and a clean store.
BRUCE HNot very knowledgeable or just not available. Might as well have it dropped off like uber. They did not have cashier at 6:00 PM to check it in even though it’s a gas station convenience store which isn’t closed until 10:00 PM.
Carrie FI had to fill out the paperwork all over again and they really didn’t seem to know what they were doing
DIANE D