Customer did not leave a comment.Liz R.
Customer Reviews for 9th Street Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MARTHA W.
The staff was nice but the store was very crowded and not inviting.ERIC S.
Took way to long to pick up. The first location down the street wherywe had the original reservation didn't have the vehicle and didn't let us know until we got there. They called this location that was basically a grocery storeALAN C.
Customer did not leave a comment.Steve P.
Customer did not leave a comment.RIchard R.
Customer did not leave a comment.MICHAEL O.
Customer did not leave a comment.Carlos B.
Customer did not leave a comment.Mark J.
There was considerable damage to the drivers side of the truck that was not listed at pickup. The truck was also not swept out. The location documented the damage when I showed them the pictures I took. Receiving location did not charge me for the damage. Other then the above listed I had no other problems. The truck ran smoothly and there were no issues driving it. Both locations were pleasant to work with. I would use them again if the need arises.Elizabeth K.
I was under the impression there would be a uhaul employee there to help me load my car onto the trailer. I had to look up a video and do it on my own. When I got to the convenience store to pick up the uhaul, it took the lady 15+ plus minutes to talk to a representative on the phone to get instructions on how I pay.Gianna H.