Customer Reviews for A 1 Discount

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A 1 Discount

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Scott L. on

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Magdalena O. on

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Mary A. on

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regina R. on

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Let customers know uhaul can be returned to any location.

Aaron W. on

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The drop off experience was fine the getting the truck and handling the people at the St Pete location was horrible so much so I wrote down their name Nik may and mr.lee at the Saint Pete location both of them was very unprofessional completely horrible customer service and willing to lie to keep you guys from getting business

adrain H. on

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Send everyone to to the nice and friendly service at A1 Discount Beverage Mike is the man

Daniel F. on

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Kenneth H. on

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SCOTT G. on

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Jake R. on

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And I wouldn’t Recommend anybody To U-Haul again after all the problems we had and all the money that got took out of my account and also the lady at this place was very rude

Susan H. on

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jose a B. on

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Barb B. on

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Very nasty people inside. Very unhelpful truck was full of garbage and truck had no oil in it that roadside had to come out and put over 20 quarts to fill it up. When speaking with A1 they said it happens...not what I expected to hear when u are renting a 26 foot truck loaded with ur life.. Next time I will be going to a real u haul shop..

Jeffrey B. on

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Lights on trailer did not work.yard is a mud hole

Kristina B. on

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Dealer was very nice and easy process. Definitely would use this location again.

Paul D. on

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Samantha G. on

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RANDY L. on

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JOE R. on

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Friendly

Harold B. on

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Theresa A. on

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Mangalbhai P. on

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stamey T. on

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Patricia B. on

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Were very friendly and belpfull.

Stephen P. on

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Seth S. on

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Mangalbhai P. on

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Mangalbhai P. on

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Mark L. on

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efrain E. on

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All around awesome!!

clotolde del pi C. on

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michael M. on

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Good except for lady on the phone couldn't make up her mind where she wanted it dropped,,contract said one thing she said something else,,ended up going to two different locations

Mangalbhai P. on

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MICHAEL P. on

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Person behind counter was pleasant.

Boyce M. on

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My truck was not at this location. I was supposed to have a 15’ truck and all they had was a 20’. The truck would not fit into the pick up area so the piano had to be moved manually costing me more money. When I arrived home, I had the same situation. Rather than being able to park at my front door and roll the piano in, I didn’t have room to do so with the 20’ truck. All of this move was measured and calculated using a 15’ truck. I was also directed to the wrong pick up location. The truck was clean and ran well. I had no trouble dropping it off.

Mangalbhai P. on

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clotolde del pi C. on

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Jonathan W. on

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GERARDO V. on

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logan T. on

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Howard P. on

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David V. on

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Matt K. on

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Lady at counter just took keys, took no payment, said "my husband will call you" I have no idea what my final bill was. I will not be doing business in regards to uhaul at that location again

mariluz R. on

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Abraham G. on

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Steven H. on

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Great people - like working with them.

LUIS L. on

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LUIS L. on

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LUIS L. on

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Anton A. on

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I was not able to pick up at the designated time I was contacted by the rep. for a pickup 3 hours early Parking lot was uneven, extremely small and not well maintained.

Cole S. on

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Great customer service

Sandra M. on

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I had no problems and we’re I picked the u-haul up was easy and fast

Rosa D. on

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I've been to a few other Uhaul locations and the experience was not good. I was very satisfied with this U-Haul location and how fast the service was. Thanks

ROBERT D. on

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Worst customer service i have ever seen.

Oscar R. on

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Ladies were informative and very helpful.

Stanley G. on

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They wanted to charge me $40 when I dropped it off a day early based on my contract. He could not read my writing nor printing to communicate as I do not speak. He said I had the trailer more than he thought I should, I tried to explain the circumstances and pointed out the time to turn it in. He did not want to discuss and said I had to call an 800 #. I wrote hime that would be difficult to show them my note. He finally made a call and gave me a receipt showing $0.00 due as it should have been from beginning.

Joseph K. on

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Charlene Q. on

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I didn't have any issues with the locations, just with the Uhaul Customer Service 800#. I would recommend both locations to anyone, however; I would not recommend Uhaul because of the way my issue was handled. I called to ask about returning my trailer and getting the next size up. Everyone I spoke with said it would not be a problem. NOBODY said that I would have to pay for another trailer. The only fee I was told I might have was a drop off fee. I agreed to that. I had the first trailer for a few hours, however; it wasn't big enough. I asked to speak with a supervisor and the person refused to get me a supervisor. She told me I had to call a district manager or something like that. She did not offer to help me. When someone is moving regardless of what the issue is or who's fault it is, a little help/compassion can go a long way. Because of her I would not recommend Uhaul to anyone.

William S. on

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Very inconvenient after making a reservation months in advance. Sent to location that did not have appropriate trailer, then U-Haul had to find appropriate trailer last minute. I was then sent to different location.

Martin V. on

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Great Service and politeness Than you

Martin V. on

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mike P. on

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Gary D. on

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Bonnie B. on

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Martin V. on

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Natalie R. on

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very convenient.

mike P. on

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Gregory P. on

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You would have to look at the notes to believe this experience and it was beyond the store mentioned above

Bruce T. on

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margaret B. on

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Not looking forward to this move, but, you made it easier. Thanks for being so friendly and professional when we returned the truck. Glad to know you are so close and available for future rentals.

Trenton T. on

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Cathy D. on

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the guy did not great me at all every thing was aha what the is that you run a business you should be more mind full of people

Larry F. on

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Nice people helpful good rental rate

paul N. on

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William H. on

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Stephen S. on

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Probably OK comparing to other locations in or around Auburndale Florida.

Megan M. on

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Keith J. on

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Aaron J. on

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This is a stereotypical Indian run convenience store so it reeks of incense. The staff is friendly but only the husband can deal with U-haul and he didn't seem very good with it either. We had to go to this location because the iStorage location on Orange Ave in Auburndale had an employee not show up so we could not pick up.

William L. on

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Excellent Job!

philipie S. on

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James K. on

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Nothing

Bill B. on

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Antonino M. on

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RaeAnn R. on

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Jennifer R. on

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The store owners are ABSOLUTELY wonderful!!!! I will always go here for my UHaul rental needs!!

William L. on

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Location was muddy and tight with little room for the truck. Personnel were not helpful - just told me where to park the truck and be sure to bring the mileage in with me. They never looked the truck over.

Bruce E. on

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CARMEN R. on

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Rude staff Very uncooperative and hard to understand due to their Indian language They charged me 40 miles ahead in bill even though I told them I was traveling 10-14 miles They charged me $66.94 in initial receipt claiming they had to charge 40 miles ahead as estimate When I checked bank statement the next day, it still reflected same amount. I called the store twice and an Indian man which was hard to understand told me that was the final bill. I would never ever recommend this place to anyone.

BRIAN N. on

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Speak with mike the owner if in person as he is the only person that knows what is going on. His wife is a total failure.

Peter S. on

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Good people

Tesa M. on

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They did not inform us of the correct information and then from there they did an unfair debit on our account. They are very misleading and tricky!

Jim R. on

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Fast and we were off to finish unpacking.

Jonathan B. on

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Barbara U. on

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michael D. on

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Milan P. on

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Jacqueline F. on

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Nicole H. on

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Teri H. on

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