The guy was rude and thought it was funny that the truck was nasty and told me I would be charged for the Clea. Ip I told him that I would not because I took pictures of all of the mess before I left with the truck. I also got a 36$ credit for gas because the truck was on E I though ok cool I got a credit because I'm having to go straight to the gas station on put gas in it NOPE yall had me do yalls job and still wanted me to put more gas! Uhaul is disgusting the locations are a piss poor joke and I'd rather carry my stuff on my back before I give uhaul another 200.00!Rebecca B.
Trailer Rental & Towing in Auburndale, FL at A 1 Discount
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Auburndale, FL 33823
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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They made it a pleasure. I'll always go back to A! discountGREGORY G.
U-Haul doesn't seem to be properly recording the fuel levels when submitted during truck pickup. I recorded the level which was about 1/4 of a tank. I added $25 of fuel in and then after use dropped off the truck. I was told that there was 1/2 a tank of gas when I picked it up. I will know in the future to take pictures of all of this for recording purposes.JUSTIN W.
Good location. Store owner is prompt, trucks clean, easy accessDavid W.
Always helpful!!JOSEPH R.
I turned in my trailer at this location and apparently the person that does the U-haul transactions was not there. They told me it would be done later, and never gave me any confirmation of the return. After I saw that it was not done after several hours, I had to make another trip to the location to close out my rental, which I did on the U-haul app. I would not trust this place since they don't seem to care about doing the paperwork correctly.Marcelino B.
This guy charged me 3 days had it less than 24 hours. Very unprofessional doesn't help load the equipment)enclosed) like other companies do. Very rude and highly unprofessional compared to u other uhaul companies.Andrew C.
Everything here was great also.Willie I.
Great pick up experience-nice people.Wayne P.
The folks that run this particular location were the kindest, most home town feel about walking into theit place! Uncommon these days but I'm grateful for the great service and I'll surely be back to use their services in the future!Marc E.
Location representatives are all over the board when it comes to standards. This was the worst pickup experience ever not because of the service but due to the condition of the truck. There was no cleaning prior to pickup. My pickup location was changed1 day prior to pickup even though the reservation was set a couple days prior to the change. The truck was filthy with cat and cat litter. It honestly reminded me of an old episode of hoarders where the family hoarded hundreds of cats. Allowing them to run all offer the place and use the restroom wherever because the kitty litter boxes were already overflowing with filth. . We spent two hours bleaching and mopping the truck only to find the next morning it had a roach infestation. Yes, it was an actual infestation not just a couple roaches.( I have pictures if needed). The next morning after finding the roaches I spent hours (already delayed from the day before) trying to locate a truck to swap it out. I just don't understand why I was sent out of town, for the pickup, to a hole In the wall location when there was a location 5 min away from my requested pickup with 3 of the same trucks? So now I was left having to delay my move from Sunday to Monday out of town causing me to call into work at my new job for the first day. I am seriously disappointed and don't understand why and how some of these locations can become uhaul licensed representatives when they obviously do not have the companies best interest in mind. I can only imagine if I didn't see the or notice the roaches how infested my new home would be. Again this was hundreds and hundreds of the little German f*****s. They would have been everywhere! Ok I'm done. Uhaul.. get your stuff together..Joshua R.
All okDavid F.
There was information that was requested during the check in process that could have been asked for prior to arriving at the pick-up location. We did not have that information readily available and it was already a very stressful time. Everything else was fine.Erika B.
it was a pleasant experience. The rental was very smooth and expeditedðŸ˜ŠHORACE D.
Everything greatRobert A.
I have been dealing with uhaul over a month now about the return of the unit I rented . I was in my way to pay rent for a home that I finally got approved for , open my banking account and noticed that I had been charged 351.00 for the rental . This has been the worse experience I've ever had on this move due to Uhaul itself . I chased â€œtrucks â€œ all over the Atlanta area trying to pick up my reserved truck only to have to switch over to rent a Penske unit . Poor poor poor service and communicationChuck C.
Good experience, A1 was very accommodatingJAMES H.
Very nice and helpfulRoberta S.
Initial contact was not very friendly but they also run a convenience store And we're in the middle of stocking shelves But every in counter after the 1st meeting they were very friendly polite and professional. They also reminded us about the fuel level before Dropping off the truck (that I totally forgot about) I would recommend them to friendsRUSSELL S.
Gave me a trailer with no tread on the tires caused it to pop left me stranded on side of the road for 7hrs. Unacceptable!MOSHE K.
As soon as I pulled in the associate met me outside and walked me through the entire checkout process.Christopher W.
No comments.Oscar A V.
The truck was a piece of garbage, it was not maintained, barley made it to my house , had to be towed away. !!!MARVIN S.
Vehicle szecure mounts were rusty and did not work well.Richard S.
Have hitches well lubricated and ready for next customer to use.samuel J.