Customer Reviews for A American Self Stg Almeda

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A American Self Stg Almeda

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Frettie H. on

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Good service

Courtney B. on

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The representative was great and did everything and needs her to do!! Thanks for picking great people to represent U-Haul in my neighborhood!

Dania W. on

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Overall I had a good experience. I will use u-haul again and would recommend them to a friend.

keith V. on

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Customer did not leave a comment.

RANDY M. on

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The staff were friendly and helpful, but the office smelled so badly I stood outside while both my checkout and check-in paper work was completed.

Michael B. on

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Comment to U-haul on-line I booked the trailer for Deer Park, TX, the day before U-Haul called and changed the pickup location to Houston, TX but the location was Pasadena, TX. i tried to do the on-line check in and wold not let me get past the agreements section.

Patrick D. on

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Rental place smelled bad cats everywhere. Truck had a water leak all on my furniture and belongings. The shelf in the back of the truck had a brown substance on it so I could not use that area of the truck. There was not a full tank of gas in the vehicle from the start. It was a bad experience to say the least.

Tom S. on

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We were supposed to have a dozen blankets and a hand dolly which was not available. They did have the appliance dolly. The attendant was very apologetic when I picked up the truck and when I returned the truck. I did not have the time to run around to other Uhaul businesses so I purchased my own. I was very disappointed about the lack of blankets! This is the sort of things you share with others.

DANNY P. on

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The operator of the facility had no mechanical means to lift trailer onto the trailer hitch of my truck. I have a bad back and had to lift the trailer with assistance of a young lady to get it on the hitch. I was unable to load and unload my furniture but my back is still hurting. I had to hire people on both ends to load and unload.

Rick R. on

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Very nice experience

Chris B. on

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dick P. on

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Kimberly M. on

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Karlon S. on

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Helpful and accommodating.

greald Y. on

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The Lady helping us was over the top. Very nice, good attitude,had trouble with computer but handled everything. She was helpful and service was great ??

Lauryn H. on

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shavon B. on

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The A-American Storage u-haul location was very convenient, accommodating, and the staff was very friendly and polite. Thank you!

juan C. on

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Ana M. on

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Lucy F. on

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June, was awesome! She was so helpful had I known this place existed I would have done all my business with her!!

paul H. on

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FLORY L. on

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ANDRES S. on

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Cesar V. on

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Mary Jo D. on

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I made a reservation, but they seemed to have no clue about the details. The truck was ready at a storage facility down the street from the place listed on my reservation. They did not know my drop off location. pain in the butt