Called the place several times no answer then I called 2 other numbers that where involved with the company and same thing no one picked up had not met with anyone when dropping off and didn't trust leaving it there when I'm responsible for the trailer but didn't want to be charged so I had to leave it took all photos still
JORGE L
A American Self Stg Almeda
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77034
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Customer Reviews
- 4.0 Average Customer Rating
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For people who are moving and want to save money.
JEERAPAT DFront desk lady was very nice. I will refer customers here. Thank you.
ROSA VCustomer Service Representative should inform customers about a $20 service fee when instructing them "make sure you park exactly where you picked it up, and just place the key in the ororange box I will take care of the rest." I could have took care of whatever "the rest" was supposed to be if you intended to charge me $20 extra to perform your job from what you made me think. My subtotal contract completely changed from what I was stated and paid. I had all these extra charges. I never paid as much as I had to pay for a uhaul going to this location. Let me nit forget mention they sent my reservation was sent in Spanish and I speak ENGLISH ONLY. I felt then that this whole rental process would be a shit show and it was! I should have follow my 1st mind and canceled.
Arreynnia JAwesome experience again. Thanks so much for the assistance. Will always look here first for any future rental needs.
Russell W