Customer did not leave a comment.Terry S.
Customer Reviews for A D Home Goods & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Taylor D.
Look for equipment checked in after hours.JOHNATHAN H.
The attendant was very professional and helpful. He was knowledgeable about the equipment. Thank you for the assistance in an emergency need.jimeca P.
Customer did not leave a comment.ROBERT M.
Friendly helpfulBryant M.
I should have known from the jump that this rental was going to be a disaster. The day before our truck was to be picked up, I was contacted that our preferred location did not have it available so we were going to have to drive 20 minutes out of the way to get the equipment. I had to request a credit for the extra mileage as it was not even offered to me and was over 30 minutes away from our new home we were moving to. Then, we got the truck from the gentleman at the pickup location but he seemed to not have any of our information so we had to give it all to him again. We thought going inside would be easier than doing it from the app but I guess we were wrong. I will say, we had to extend the rental a few times due to rain and our closing date being delayed and they were very accommodating about that which I appreciated. However, I have had to call customer service 3 different times to have them correct our final invoice that is trying to charge us for equipment that we never rented. They even charged my card for this equipment without my authorization! I have been assured I will be refunded for the extra equipment in 3-5 days so fingers crossed I get my money back and never have to deal with U-Haul again.Brett C.
Customer did not leave a comment.Angela B.
Customer did not leave a comment.lafaye S.
Customer did not leave a comment.VIRGINIA S.
Customer did not leave a comment.Richard P.
Left rear tire had no air and was plugged with some type of styrofoam sealer in the sidewall. Sidewall repairs are not a legal type of tire repair.Chad W.
Customer did not leave a comment.Robert H.
Very friendly staff and easy pickup! Thanks!Jeffrey M.
The guy was extremely nice and professionalCHRISTOPHER W.
Customer did not leave a comment.Teddy S.
Customer did not leave a comment.John H.
Customer did not leave a comment.Donald H.
Customer did not leave a comment.luma S.
Nothing, perfectdamion C.
Customer did not leave a comment.julie T.
Customer did not leave a comment.Terry B.
Customer did not leave a comment.Marion B.
Customer did not leave a comment.Daniel P.
Customer did not leave a comment.Jason W.
Great customer servicePam Z.
Customer did not leave a comment.Berny S.
The mileage gauge was in the same spot when I returned the truck as it was when I rented it. I was charged $9.00 for fuel and I am not happy!TONYA CARTER C.
Better understanding of how to use the Uhaul rental interface - it took a long time for them to get it figured out for a simple trailer rental. Both fenders on the trailer were very distorted. They did not interfere with the tires at all though. The inside of the trailer was clean and the owners very nice - Simply not well versed in the Uhaul rental interface.bruce A.
I was charged for appliance dolly for ten days and only had it four days and did not get a refund of $60 plus the taxes on the $60. Very dissappointed.brittany W.
It was all good and fast.ANGEL A.
Customer did not leave a comment.ray A.
Customer did not leave a comment.Michael K.
Great customer service Very friendly peopleMary and Bobby T.