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CHRISTOPHER B
Customer Reviews for A Lawn Mower Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing at this time.
CHARLES HGuy was great and had good customer service.
ERNEST PDefinitely double check and make sure the truck you need is available. I needed a 10 foot but they made me get a 20 foot and STILL pay part of the distance.
EMILY BCheaper rental price
WALKER WElderly Gent at location was okay; however three lights on the trailer were not working, location didn't have replacement lights or gent didn't feel like replacing them. Of the tree extras I ordered the location only had one of the extras that the blankets.
HENRY DGreat
DILCEU DNothing
MARTHA ANothing Joe is so awesome!!
AMY BGive the gentleman that helped me a raise. He went above and beyond to help me and I am extremely grateful for his assistance.
TAYLOR BThe drop off location was extremely hard to find and with limited space for off loading. People were very nice and polite .
CHARLES SRented several times from this location
JOHN VCk for bad tires Before renting
BRANT AGreat Service!
RANDY QEverything was good.
ADELAIDA GDid not have boxes for pickup.
PATRICK MIt’s a small town I’m returning to and he’s been very helpful each time .
CINDY MOwner complained about discounts we were given- a discount to book THAT DAY, a discount if we would agree to return equipment 40 miles past our destination & a matched rate for a tow dolly that was unavailable at this location & none available for over 50 miles away. We got a car transporter for the same price as the dolly. Owner complained that UHaul employees give discounts that cost him money. We also had to call roadside assistance within an hour of hav8ng the equipment due to a tire on the car transporter leaking air.
Michael SAgain whoever the lady is running the place is very unprofessional and for sure gives uhaul a bad name.
REINA GThis is the best place I have ever rented from.
bryan BStaff went out of his way to help me check the trailer in. He was friendly and made the process very easy.
Michael SDirty shop, flickering lights, the owner was dismissive, and he lied about how much gas was in the truck. He marked my receipt as 3/4 full when the truck was just above half.
Bjorn GThe UHaul rental was smooth and Professional. The return was great. Excellent Customer Service!
RANDY QNothing every thing was great
RUBEN BGreat man and amazing service! Thanks again!
Eric NAlways a wonderful experience !! I appreciate this Dumas site for their prompt and knowledgeable guide . Thank you
CINDY MThe owner was very nice and went above and beyond for us. We were from out of town and in a bind due to vehicle trouble and he went out of his way to call other locations as well to help us.
JILLIAN B👍🏻it only needs cruise control To be better. 👍🏻
MARTHA RJoe is a great asset to your team/ company!
Mike HJoe was wonderful! He had everything ready when we arrived and helped us with the equipment we needed. Highly recommended!
Susanna CClosed, sign showed returning at 1:25pm. Waited until 1:45pm and had to return electronically.
Russell SWorst service ever
Tracy PThe uhaul representive in Dumas was outstanding. He was very knowledgeable on trucks and trailers and went out of his way to help me make my successful move. Very much appreciated this experience with uhaul, thank you!!
Daniel HHave a easier on line rental app.
GERALD SFriendly agent. Easy to work with.
Jimmy RJoe did a great job. I appreciate his willingness to assist in each step of the process.
ANTHONY SN/a
JAY PVery nice gentleman that helped me. Fast and easy to pick up and return.
JOSHUA SGood people to work with, very helpful
Scott TThe U-haul dealer was very pleasant to deal with and things went off without any problems.
dennis kThe owner of the lot called me and threatened me to make a Federal statement if I don't return "his" pickup, he called me and texted me several times because he said "he needs his pickup back " makes me think he uses it for his personal use. And I just checked my bank account and I have 3 charges, one for $47 another for $500.00 and another for $547.46. How is this possible?!!! And I need answers about the charges!
Nancy BDealer went out to check back trail lights and blinkers. That afternoon while traveling, we found out we had no lights at ALL on the trailer. We had to use emergency flasher lights on the car we were towing 600 miles for it to only run the battery. Would never recommend this place.
CINDY DIt's rarely open. It was closed when I got there at 2:45 pm so I dropped the trailer off out front.
James DNothing. Great service, always friendly and helpful.
GARY HI found the place.
Robert FWiper blades should have been replaced. Big spot on both sides in vision path wipers would not clean.
KURTZ SJoe was very friendly and made sure I was good to go before departing. Thanks will be a repeat customer at this location
Eric NI scheduled a guaranteed pickup location in Amarillo and when I drove from Kerrville Tx to pick up the trailer it was unavailable so they scheduled me a trailer the next day in Dumas. He was very helpful and the trailer was like new.
Kevin Stop notch place
Lowell PJoe was very helpful and friendly. It was a pleasure to meet and speak with him.
GARY SWe didn’t have a trailer to haul our truck ready. We had to wait for a tire strap to be replaced. Overall the gentleman was nice. I will use a different company next time as uhaul used to be financially reasonable but not anymore. We went from Amarillo TX to Atoka Oklahoma just over three hundred miles and it cost us over $820.00 that’s a rip off scam!
Kim K