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RANDALL W.
Customer Reviews for A Lawn Mower Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner of the lot called me and threatened me to make a Federal statement if I don't return "his" pickup, he called me and texted me several times because he said "he needs his pickup back " makes me think he uses it for his personal use. And I just checked my bank account and I have 3 charges, one for $47 another for $500.00 and another for $547.46. How is this possible?!!! And I need answers about the charges!
Nancy B.Dealer went out to check back trail lights and blinkers. That afternoon while traveling, we found out we had no lights at ALL on the trailer. We had to use emergency flasher lights on the car we were towing 600 miles for it to only run the battery. Would never recommend this place.
CINDY D.It's rarely open. It was closed when I got there at 2:45 pm so I dropped the trailer off out front.
James D.Nothing. Great service, always friendly and helpful.
GARY H.I found the place.
Robert F.Wiper blades should have been replaced. Big spot on both sides in vision path wipers would not clean.
KURTZ S.Joe was very friendly and made sure I was good to go before departing. Thanks will be a repeat customer at this location
Eric N.I scheduled a guaranteed pickup location in Amarillo and when I drove from Kerrville Tx to pick up the trailer it was unavailable so they scheduled me a trailer the next day in Dumas. He was very helpful and the trailer was like new.
Kevin S.top notch place
Lowell P.Joe was very helpful and friendly. It was a pleasure to meet and speak with him.
GARY S.We didn't have a trailer to haul our truck ready. We had to wait for a tire strap to be replaced. Overall the gentleman was nice. I will use a different company next time as uhaul used to be financially reasonable but not anymore. We went from Amarillo TX to Atoka Oklahoma just over three hundred miles and it cost us over $820.00 that's a rip off scam!
Kim K.All is well
Bryan W.The only issue I had was I had reserved the uhaul for July 29th 2022 at Dalhart diesel, it wasn't until the day before that I logged into my account and saw that the date had been changed to August 1 2022 for A Lawn Mower Place in Dumas. No one had gotten ahold of me to let me know that the date had been changed due to lack of trucks in the area so for a month I had made plans around the 29th date. Being as I couldn't get my uhaul on time we had to load and drive 3 hours away and then unload it all within a day and a half. Did not get to utilize my 3 day rental
Gary S.The owner was very surly.
Robert B.Nothing
Peter L.Best experience I've had while taking a motorcycle trip. U-Haul made it easy, and way less tiring. Thanks T.J.S. in Dumas Texas, you're the best.
HAROLD T.Everything is good as it is... Maybe there should be some point system, kind of like how other businesses have, where you could get discounts as you build points, for customers that regularly use U-Haul Kind of a cool idea, oh yeah and because I mentioned this I should get royalty fees.....lol kidding, but no really U-Haul has always been good to me.. I can't complain.
ANTONIO S.The uhaul site went above and beyond. Very pleased with service.
SCOTT K.Paid $48 for a for a pickup truck filled the tank with gas and and still God got charged when it said $19.95 for in town use
Kristal H.Friendly, made the rental easy and fast.
JOHN K.Great and friendly service and the equipment was great y'all should give him a better stock of trucks. But will definitely use his business again
Donald S.The cruse control didn't work. Hated that!!
KATHIE K.They hooked it up. Checked out lights and all. Done deal.
Marquis R.Was charged for an extra day but uhaul was returned on time as required.
James B.Joe had everything ready for me when it was time for me to pick up the rental. The process of picking up and dropping off was very smooth and easy. Definitely will recommend to friends and family.
Kristen P.Lawn Mower shop was closed early (around 3) No number posted to call for assistance, however they processed my return later that evening without incident.
REBECCA B.Actually make sure that the U-Haul is cleaned out before you rent it out as well as actually help with the dolly installion to instead of giving vague instructions
Austin J.Joe was an awesome individual and knew his product well. Asset to the company.
James R.You did an awesome job. I wouldn't change a thing.
Christina D.Be more aware of charges I was charged for a seven day rental when I only needed an over nite the money was taken out of my account causing my account to go negative & over draft with charges
Bernard P.Used online app after hours to drop off took a few min and I was on my way
Larame A.Attendant was grouchy and kept calling requesting I return the truck before the rental period was over. Very annoying
Peggy S.I paid cash and had to pay a deposit. Was told I'd get my deposit back when I dropped off the trailer.
Brady B.NA
BRUCE S.Dropped off after hours.
David V.Keep doing what you're doing. The guy was friendly and very helpful.
Bradley S.Great price and service.
DANIEL P.very good place very helpful will always use A LAWN MOWER SHOP for all my needs thank you JOE
Teddy S.