I have never been so humiliated, the cashier didn’t even speak English. I’ve rented with U-Haul in my younger days, it was never this unprofessional. I then got charged for gas that was not at the half tank mark as indicated?! I’ll never use U-Haul again, next time it will be professional movers. Do better, look at who is representing your company!
ALLAN D
Customer Reviews for A Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person was not very friendly or knowledgeable and there were 2 diapers inside the U-Haul
Demetrios PI showed up didn't have my trailer ball hitch and the owner of the store told me where to get one and within 15 minutes I had my van ready to go and he even helped me load the trailer onto the van. I didn't have to do anything. I don't know if that's a normal experience every time, but they were very helpful and they even helped me get signed in to get the trailer. Really great team there seamless process.
Nicholas LI didn't know when I chose it, but the section of town isn't very good.
Nancy AA bigger sign would be helpful - Drove past the place the first try. But drop off could not have been easier!
PHILIP Hthis was a small location (2 trucks and 2 lockers for 24/7 pickup, NO issues picking up, all was as expected. took a minute to find the key locker but no issue
Michael JImprove the ap to be less buggy. Cost me 90 minutes to pick up rental, another hour to return it. Total Time including use: about 6 hours
Philip DKeep doing what you are doing.
Denise LN/A
Christopher O