Customer Reviews for A Place To Store Farmington

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Place To Store Farmington

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RAJESHKUMAR R. on

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Unexpected billing amount was included without clear explanation.

VENKATESH M. on

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Had trouble with Mobile dispatch, but people at counter helped even after hours ... It was good experience

Stuart V. on

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Customer did not leave a comment.

Brian D. on

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Counter person was very nice and polite. However she was new and not properly trained. Truck was clean, but the A/C did not work. Not too much fun to drive on a 90 degree day.

Andrew L. on

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Wei H. on

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Everything is good with this truck and dolly rented, except the AC is not blowing cool air at all. Fortunately the driving distance was only 6 miles back and forth, which made the torture driving under 85 F a short distance one. Out of the five stars, one star got heat stroke and disappeared.

Chris S. on

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Guys are great truck was tired no AC

Deanne L. on

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I had a wonderful experience at this location. Thank you to the awesome gentleman who works here!

Eugene L. on

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Douglas T. on

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Taylor G. on

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DREUX B. on

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Using the app is amazing and easy.

Kathleen S. on

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punctuality & proficiency in computer

Denny I. on

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Nighttime/after hours delivery was confusing and foreboding. Location not intuitively obvious. took a while to find key deposit box. I may have given a different rating if the return had been made during regular business hours

Jeremy N. on

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deanna D. on

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Kayla C. on

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I requested a 26' truck you had not available, I understand that. I requested a 7 a.m. pick up time as I hired my Movers for 7:30 start time. I couldn't pick the truck up until 9 a.m. . I was told I would receive a phone call the day before to confirm from U-Haul along with the location. I received no such call. I used a credit card for the reservation and stated that I wanted the rental to be charged to that card. The later pickup time required that I sent someone in my place to pick the vehicle up. I called the location the day before and left a message and no one returned my call. The person who picked the vehicle up was required to leave her debit card. Which subsequently was charged the entire rental fee. So I had to take extra time out of my day on Saturday to go to the bank and withdraw cash to replace the funds that U-Haul withdrew from her account. I rented with you how many times in the past and I've never had this many issues. U-Haul will most certainly not be my first call the next time I need to rent a truck, trailer or car hauler.

Sharon C. on

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Nothing it was Perfect...

patrick C. on

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Howard W. on

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Michael H. on

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James A. on

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mark T. on

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Great service, quick in and out

Balakrishnan S. on

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The U-Haul rep was very kind, helpful & respectful. He walked me through operating the truck as it was my first time driving a 15ft truck and also when I was running late, he gave me a grace time to avoid paying a days charge extra. Highly recommend the location!

Shelly B. on

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Alekxandra B. on

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Nancy S. on

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Great pepole to work with..

Ronald B. on

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Wonderful location and courteous staff, with a smile!!!

Mike P. on

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I was sent to waterford 12pm pick up. To get call at 1155 not available. Then total different direction to Farmington. Move 2 hours late. Pay for the time movers. Then contract said .79 a mile. Monday bill was for .99 a mile. Poor experience.

lawrence K. on

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Michael B. on

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The off hours pick up and drop off was difficult. I could not load pictures of the dashboard (odometer, gas) in either case. I spent an extra 20 minutes on each end. And since I could not complete the pick up process, I felt very uncomfortable driving away. Then on the return had to figure out what to do with the key on my own. I was able to upload truck damage pictures, license, etc. during pickup, but not any dashboard pics.