Customer Reviews for A Plus Storage
(U-Haul Neighborhood Dealer)

378 reviews

2112 N Parkerson Ave   Crowley, LA 70526

(337) 783-1302

Location Hours

  • Monday - Tuesday:
    8:30 am - 12 pm / 1 pm - 4 pm
  • Wednesday:
    8:30 am - 4 pm
  • Thursday - Friday:
    8:30 am - 12 pm / 1 pm - 4 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(337) 783-1302

2112 N Parkerson Ave
Crowley, LA 70526

Services at this Location:

Location Hours

  • Monday - Tuesday:
    8:30 am - 12 pm / 1 pm - 4 pm
  • Wednesday:
    8:30 am - 4 pm
  • Thursday - Friday:
    8:30 am - 12 pm / 1 pm - 4 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 12 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Gary P. 
Rating:
3.0

A/C did not work and blew hot air. I had to drive 2 hours with my elderly mother in a hot ass truck and Uhaul would not reimburse anything because nothing was said before I left. I didn't know it wasn't working properly until 10 miles into the trip and I was on a time schedule and couldn't turn around to go back. This was a disgraceful rental and wouldn't recommend Uhaul to anyone!

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Chris F. 
Rating:
1.0

Bad area, did not feel safe picking up vehicle.

Maurice G. 
Rating:
5.0

The trailer hitch could have been in better condition. Had trouble putting hitch on ball.

JIM R. 
Rating:
5.0

Customer did not leave a comment.

Lawrence A. 
Rating:
5.0

I feel that the trailer should have a tongue jack, although the personal at the location did help me hitch up. The equipment was in very good condition and this trailer pulled easily.

Daniel M. 
Rating:
3.0

Clean, inspect and repair truck before it's sent back out. Truck I rented was dirty on inside. The tow/haul button was inop causing the truck to burn excessive amount of fuel. I used 10 gallons to go 40 miles. Way too much fuel.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Carissa B. 
Rating:
3.0

I dropped off the truck early and site was closed. Thirty minutes before lease time expiration I received notice on how to return the vehicle. The keys for the truck were already in the drop box. That information should have been provide during the reservation time.

Scott N. 
Rating:
5.0

Customer did not leave a comment.

JOEY B. 
Rating:
4.0

Customer did not leave a comment.

KP G. 
Rating:
5.0

Very friendly personnel, easy to find.

Scott S. 
Rating:
3.0

They accepted my truck even though it was not the original planned drop off. I was very thankful they could take it.

Donnie D. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Customer did not leave a comment.

Nathan M. 
Rating:
5.0

Customer did not leave a comment.

Carey M. 
Rating:
3.0

Lady was too over extended in her workload. She told me where to drop and she would come out to inspect. I waited and waited while she came out but went to other units to move them around the yard and then return to her office. I ended up doing self return just so I could leave and get back to work. She was very nice and wanted to do a good job, she just had too much to do in the time she had to do it. However, this caused me to be even later getting to my job.

Subrena C. 
Rating:
3.0

The drop-off process was too complicated and required several attempts. The truck was returned after the office had closed.

Marie R. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
3.0

I was first directed to a storage location that was not set up to receive trucks at night. I then realized it was at another location in Crowley in a strip mall that took a little searching before locating it. Once there, all went well.

Joseph G. 
Rating:
5.0

There was nothing wrong with the facilities or the office staff. Erica was very nice and polite and tried to help to the best of her abilities. The problem we had was with the new owner, Jim Barbin. After he bought the business he immediatly raised our rent $55.00/month. We tried to talk to him about the increase. He would not return our calls and basically said through Erica if we didn't like the increase to move out, so we did. My opinion through all of this is that he was more concerned with the money he would make than customer service.

KAREN B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
4.0

Customer did not leave a comment.

MICHELLE K. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Everything was on point

Terrell L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN Y. 
Rating:
3.0

Customer did not leave a comment.

JAMES V. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Chris M B. 
Rating:
5.0

The uhaul trailer was easy to hookup and when loaded correctly, with the majority of the weight in front of the twin axle centerline, pulled easily with no side to side motion. We will rent one again.

Chris B. 
Rating:
1.0

Customer did not leave a comment.

Eric T. 
Rating:
3.0

Exterminate the truck, roaches in cab. Got some to go food, sat it in seat, stopped again couple hours to take a break and roaches crawling in my food. Needless to say they crawled on you while driving . Picking up truck and car hauler was a joke, lady in office was professional, being sent sixty three miles out of way to get equipment in pouring down rain, no help at location to hook car carrier to truck, ( not lady in office fault, she was about 4'11” and weighed all of 80lbs). Yes they gave me 99 extra miles for inconvenience and small discount, put insurance on truck and hauler ate up so called discount……

MELINDA W. 
Rating:
4.0

Better attitude would be really appreciated to the older generation.

becky S. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Have public restrooms, had to leave location to go use the restroom at Walgreens and then come back to do actual rental.

SHERRI C. 
Rating:
5.0

Everything went well. My only comment is the 5 X 9 trailer we rented would be better with a Jack when you take it off the ball because you have to be Hercules to move it around. But the rental process was perfect!!!

SIMONNE B. 
Rating:
5.0

Customer did not leave a comment.

CHERISSE W. 
Rating:
5.0

The people were very helpful and did a excellent job explaining things to me.

TERRY C. 
Rating:
3.0

Customer did not leave a comment.

Becky B. 
Rating:
5.0

Customer did not leave a comment.

Stanley B. 
Rating:
5.0

Customer did not leave a comment.

Caroline S. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY M. 
Rating:
3.0

Location was fine and person was friendly and helpful. But my reservation did not have equipment attached so I needed to rent different equipment which was not what I wanted. Happy with location but unhappy with Uhaul experience due to Uhaul system

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
5.0

Customer did not leave a comment.

RAPHAEL C. 
Rating:
5.0

VERY SUFFICIENT !!!!!

LENORE G. 
Rating:
4.0

Customer did not leave a comment.

ron C. 
Rating:
3.0

I'm glad they had a place to deposit keys after hours.

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

KYLE L. 
Rating:
3.0

.

ETHAN M. 
Rating:
4.0

Customer did not leave a comment.

MYRELLA F. 
Rating:
3.0

Customer did not leave a comment.

Donna V. 
Rating:
1.0

Had to drive 25 miles from where I requested the equipment. The pick up site personnel were not helpful at all. With as far ahead as I ordered the equipment I would expect the equipment to be available. Personnel need to be trained on web site and equipment and hookups,

JAMES M. 
Rating:
2.0

Had moldy food in the back & it stunk badly. The door wasn't working either.

TY L. 
Rating:
4.0

Customer did not leave a comment.

JULIE G B. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL B. 
Rating:
5.0

We were not pleased with the experience overall. After reserving a a truck the week before, we were told the afternoon before pickup that no trucks were available and we'd have to go 30 min away from our home to pick one up. Although they comp'd an afternoon, it was extremely inconvenient with our move to find this out so close to pickup.

CAVAN B. 
Rating:
5.0

I will be going back next week for another rental day.

Wanda S. 
Rating:
3.0

Customer did not leave a comment.

IESHA S. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Great customer service. Courteous staff!

JAMES R. 
Rating:
1.0

Customer did not leave a comment.

Tyson M. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
4.0

N/A

MARVIN C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

ULIS C. 
Rating:
1.0

Customer did not leave a comment.

onesha R. 
Rating:
5.0

Customer did not leave a comment.

Donna G. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
1.0

I am being charged for it supposably not being cleaned when I cleaned that truck

Latisha L. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
1.0

The lady was rude.. While assisting me she answered another call hung up and immediately talking bout the customer on the other phone. The same customer had called back she showed the irritation never answered the phone again. All I could think of was when I had been calling repeatdly if she was displaying the same attitude. The young man was unexperienced when asked question on how to hook up the hitch. His response was usually they bring someone to help them. I need the item I rented thats the only reason I countinued the rental services but I would rather travel someone else to get the services

Jeanine B. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
3.0

Customer did not leave a comment.

SANDRA W. 
Rating:
4.0

The price was not as advertised. Windshield wiper blade was dismantled and it was raining profusely. Had it's not been for the great customer service I'd never recommend UHaul

Patrina P. 
Rating:
1.0

Customer did not leave a comment.

justice R. 
Rating:
5.0

Very accommodating

JOSHUA R. 
Rating:
5.0

Customer did not leave a comment.

Trudy W. 
Rating:
3.0

Customer did not leave a comment.

whitney M. 
Rating:
5.0

Pick-up and delivery went very smooth. Thank you

Paul E. 
Rating:
2.0

It was clean because the lady sitting at the desk tells you to sweep out the three leaves that were in the back of the truck after just moving our entire house after a hurricane. Waited in line for almost 40 mins. Next time we'll try not to get a few leaves in the truck. Sorry!

Sara M. 
Rating:
4.0

Customer did not leave a comment.

Ronald D. 
Rating:
4.0

Thankful for the lady going in on a Saturday when she didn't have to. She deserves a raise.

Taylor C. 
Rating:
5.0

Customer did not leave a comment.

KESHIA M. 
Rating:
5.0

Customer did not leave a comment.

Brady H. 
Rating:
5.0

Customer did not leave a comment.

MARCUS L. 
Rating:
5.0

Excellent Customer Service. Great Experience.

GUY S. 
Rating:
5.0

Customer did not leave a comment.

Kyle S. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Nothing. The employee was very helpful and excellent attitude.

MARLON W. 
Rating:
5.0

Customer did not leave a comment.

Tracie A. 
Rating:
5.0

Customer did not leave a comment.

Ian B. 
Rating:
5.0

Nothing the young lady did an excellent job

jay A. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
4.0

Customer did not leave a comment.

PAMELA S. 
No reviews have been submitted for this location.

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